I used to work for preferred travel of Naples. I have a degree in travel and a lot of experience…read more There are several reasons why you should stay away from preferred travel there so many other employers out there who will treat you a lot better I can't believe the way I was treated. I was told that we are allowed to call the cruise lines to book our customers and to confirm anything that needs to be confirmed naturally that's the way things are done. ummmm duh...yes thats what agents do call the crusie lines...I WAS scolded for having had called the cruise lines to confirm stuff for my customers really? I was told that I was making the cruise line you look bad because I was calling to confirm stuff my customers.. the owner of preferred has no clue what she's doing. But not preferred travel of Naples they slandered me and defamed me behind my back to the cruise agencies and several of my customers I should have sued for damages but I never did.. I will not be pursuing anything legal but I just wanted everyone to know the stay away from this place they are bad news There are so many other agencies out there to deal with...STAY AWAY!!!

I can't express how great the service is at Preferred Travel of Naples. Kit Mathews is our travel…read moreagent, and goes beyond what's expected of an agent! Over the years we have had situations arise that Kit immediately stepped in and saved the day. I have been associated with many travel agencies over the years, and Preferred Travel is simply the best!

I am very disappointed....Today on May 23d 2022 at 10 am my husband called the agency and it went…read morestraight to voice mail to Jen. He left a message but she she never called back,. Then I called her at 2 pm, also had to leave a voice mail and she never called back.... Well, I'd rather use another agency, hopefully it'll be more reliable.... I simply lost a day dealing with Jen Mitchell Travel.

I actually found Jen on Yelp. I had never used a travel agent as I always made my own…read morearrangements. However, I wanted to take my number one bucket list trip to Africa and felt that I needed help. How fortunate I was to find Jen! She is not only knowledgeable but very responsive and caring. She was with me every step of the way even while on my trip. She made invaluable suggestions to insure my peace of mind, as I am a solo female traveler. Her arrangements were flawless, making for a perfect trip. I am so grateful that I found Jen and will always consult her before any trip in the future. She is amazing!

I love this agency! Very helpful and professional. Created a once in a lifetime vacation for me! I…read morehighly recommend!

Julie at Mad Travel is marvelous. Not only did she coordinate my coast to coast travel between two…read moresmall airports and with my dog reserved in cabin but managed at last moment get my car rental upgraded from economy to SUV for less money simply because she took the time to see if a better deal had become available. Julie also arranged on my next CA/FL trip for my Buffalo friend to meet me at Ft Lauderdale airport within 40 minutes of each other. Neither of us are savvy travel coordinators with time zones, nor do we want to be, so Julie's quick bookings are so appreciated. Plus, who knows, maybe she will find us an even better deal on car rental again! Julie is personable, professional and keeps herself available to you and has lots of patience with my requests to arrive before dark, etc., and explores all possibilities - very resourceful. I dropped into Mad Travel when in Naples just to say hello and meet the person who made my trips a lot easier on me. Julie just as warm in person ... I had used Mad Travel a couple times in the past when I lived in Naples and was very pleased then too.

Thank you Cynthia Collison, Mad Travel, she was very friendly, helpful, and efficient! I messaged…read moreto book a Birthday cruise for my Husband. Almost immediately received a call asking for our preferences. Our trip was planned flawlessly! Highly recommend! So glad we drove by and remembered the name to give them a call for this request. We will be back:-)

I can't believe how seamless my trip to Europe was. I have a new appreciation for the details that…read morego into vacation planning after traveling abroad for the first time. Lisa did an immaculate job with every detail and was there for my mother and I if we needed anything. Don't hesitate to call Gulfshore Travel if you're planning a trip. I will never NOT use a travel agent again!

If you could give zero stars that's what the rating should be. Only booked with this agency…read morebecause of a group cruise. It has been a nightmare dealing directly with the owner. We ended up canceling the cruise due to Covid restrictions. We instructed her to give us our certificates (which we own, not her) because we booked a cruise with our regular agent and never wanted to do business with her again. However, she decided to rebooked us on the cruise we already have booked with another agent! She not only stole these certificates, she has lied and hid what she was doing. We just happened to see it when we logged into our cruise account. She did not have any authority to book another cruise for us EVER. And just so you know, her paperwork is next to nothing. When we initially booked we only received a receipt for our deposit. Never did she provide us with a receipt of paid in full which she wanted more than 60 days prior to full payment due by the cruise line. Wanting everyone to know about how she practices business so no one else gets burned by her.

just took a cruise with Crazy Eight Charters and had the best time with my friends. Joseph the…read morecaptain and his helper were superb, they made us feel safe and were so accommodating! We went to Keywadin island, walked around and enjoyed the island from there we went to Celebration Park for a cocktail and lunch and then Tin City for some shopping and ice cream!! I loved that Captain Joseph gave us ideas that was exactly what we were looking for! also, since we did the a booze cruise and he was concerned with us driving after they picked us up from where we were staying and dropped us off so no drinking and driving, now that's top notch service if I'm concerned!! By far Crazy Eight Charters is a 5 star service. We will definitely be using then again!!

We could not have wished for a more professional, knowledgeable, and accommodating group of people…read moreto help my wife and I plan a trip of a lifetime. After researching and talking to several travel agents, Mary Ann Ramsey (I think the owner of Betty McClean travel) was the only one who took time to get to know us, our travel habits, our favorite hotels, etc. Since this was the first time we needed to use an agent, we were slightly nervous. But Betty has been 5 star since the beginning. She gave us great advice about where to stay in the Serengeti, and took time to answer all our questions. Once we decided on staying at Singita Faru Faru, Mary Ann and her team made the whole process a breeze. The arranged all our travel, transfers, visa documents and correspondence with Singita. We even got care packages with maps and books on the animals before we left. A week before our departure, we got another care package with all our documents and travel arrangements printed out, currency conversion, information on all the areas we were traveling to, etc. I know she was in touch with the management at Singita before, during and after our stay, and we also got 30 minutes of complimentary spa massages because she is a Virtuoso agent. Also, when we arrived home we had ANOTHER care package with a beautiful book about the Serengeti. We had an amazing service from start to finish!!! Visiting Africa was an amazing experience, and we are so thankful for Mary Ann Ramsey, Linda Walker, Maggie Ziomek and the rest of her team for making our travels so smooth and wonderful. We are already planning our next trip to Africa, and will be using them again!

Betty Maclean Travel has been in business for over thirty years. Members of Virtuoso. Locally owned…read moreand managed.

My granddaughters & I took a mini beach vacation and i decided to try FT Myers vs our traditional…read moreNaples destination . Choose The Pink Flamingo in Ft Myers beach & stayed at their Captiva building in an oceanfront fully equipped Villa. All but the restaurant food was perfect . The girls wanted to try a good car ride and we ended using this company for all our outings but 1. They loved the excitement of riding around town in this comfortable 6 seater golf cart with a tiki roof and Caribbean music and drivers were courteous and friendly . They were also more reasonably priced than their competitors. I added then to my contacts and will be using them on our next getaway, just as we will go back to Yucatán Restaurant (great food) and Dixie (waterfront local spot with great food, music and ambiance )

We would recommend over and over. Cheap, flexible, convenient option to cruise across the bridge or…read morelocally! They worked with us for an early flight at 5am and scheduled a shuttle the previous night, for a stressfree last evening. I would use this business again! Easy and friendly service!