Always a great selection and the delivery is always on time. Love getting them delivered as gifts! Also enjoy the extra point system for people who use it all the time. read more

While their cookies are good, i was very disappointed in their "gift wrapping". I paid the extra $1 for the gift wrapping which is supposed to have a sticker and a "lovely bow" as their app describes it, but it is literally a joke bc the bow is actually just a black string. I thought maybe the sticker would also be cute but its a black circle with phrases like happy bday/i love etc. I got these cookies to have delivered to someone for their birthday and I wanted it to be somewhat cute and have some birthday present feel to it and it was just a regular cookie box tied with a piece of string which was pointless and a super plain sticker. For as expensive as these cookies are, Crumbl can do a better job for packing, for gift purposes. Even though the gift wrapping was only $1, it was a total rip/off and a waste bc it added no value as it didnt even look like it was a gift sent to them..even if there were balloons or sprinkles printed on the sticker, or if the bow was NOT JUST A PIECE OF BLACK string, i would feel like i got some value. i would even be willing to pay a few more dollars if there were other gift wrapping options but now i want my $1 back lol....like theres no reason to lie on ur website and app and say "it comes wrapped with a sticker and a lovely bow" bc its deceiving as hell. More than being mad about my $1, i am upset that i could've chosen Nothing bundt cakes or some other baked goods place where i could'vr bought something within same pricing as i paid for these cookies, and my recipient would have a much nicer gift to look at and a much more satisfying gift experience. If you don't want to offer nice wrapping options, then dont offer it all. read more

Crumbl - Allen - the picture shows the little string as a bow, but i did not realize "lovely bow" literally meant a piece of string . - Bakeries Near Me - Allen, Texas

See all

Amazing comes! Simply the best! You will always find at least one flavor you like each week!

Cookies are okay. I don't like that often times the center seems raw. Presentation is always great, though!

Such an amazing place to grab some cookies. These cookies are huge and handcrafted to perfection. I got a 4 pack box - mint brownie, key lime, chocolate chips and snicker. The cookie size is pretty huge so we (family) decided to break them in quarters and in that way we got to share all the flavors. My personal favorite was the key lime, so so so good. The cookies were just rolling out fresh and the staff on board are just brilliant. Kudos to their dedication and timely service and keeping everyone happy. The packaging is super cute and perfect to gift a special one just like that. read more

See all

This was the best cookies I've ever had! I brought the 4 pack box, birthday cake (taste like confetti cake), dirt cake (good chocolate taste and chewy), Nutella Sea Salt (didn't have a strong flavor of Nutella) and my favorite was the Chilled Sugar (it had an almond flavor, it taste like an almond tart) all the cookies were decorated with the frosting when you order so it wasn't dry up! It came in a really cute box! read more

See all

I really like the texture of these cookies however must say that it's really heavy and rich for me to enjoy it. The staff is always super nice even if you go there later at night with a smile on their face and don't make you wait long. The place is extremely clean and only to go. So there is no place to sit and enjoy. read more

Very clean location and staff is nice! I ordered my cookies for pickup in store, but they offer curbside, too.

We have always enjoyed this store and the cookies!! We have had several deliveries as well.

Always great service at this location. We love Crumbl Cookies! They have a great rewards program, which we appreciate.

We love the friendliness of the staff and the freshness with every order! It's always fun to see what flavors come out each week!

Oh. My. Gawd. There's no words to describe how heavenly these cookies are. I ordered via DoorDash, and am not at all disappointed. Even with a fairly significant drive, the cookies I received were warm - fresh out of the oven warm. The peanut butter brownie cookie might be my favorite thing in the world. It's soft, warm, and melts in your mouth. Perfect chocolate to peanut butter ratio. I wasn't expecting there to be peanut butter in the center, and it ties the whole cookie together. So good. Highly recommend (10/10) The chocolate chip cookie is also amazing. Crisp on the outside and gooey on the inside. How a chocolate chip Cookie should be. The fruit pizza cookie, which is essentially a frosted sugar cookie with fruit on top: Not overly sweet, and also cooked perfectly. Sugar cookie icing typically is much too sweet, but this stuff balances out well with the cookie portion. I can't wait to try all of their other flavors since they change each week! read more

Crumbl - Allen - Peanut butter brownie cookie and chocolate chip cookie (cut in half to share). - Bakeries Near Me - Allen, Texas

I love their cookies. I wish to buy every week. Service is quick and ambiance is pretty

Cookies were great but customer service was not great .. no one was in the store and the two girls didn't welcome us and because we ordered on the kiosk the just gave us the box without a thank you .. weird but the cookies were good read more

They delicious! Service is quick! And store is pretty and clean!! Must eat since they are fresh they do have a low shelf life. So do not let them sit. read more

*UPDATE* went here in person with my teenage cousin. She loved the modern vibe of the place. They have a very small selection and were sold out of 3 ice cream flavors...out of 6. The chocolate chip cookie was the fav all around (we took a box back for family). The vanilla ice cream was pretty great too! Still the general consensus is that TIFF's wins... I received a giant box of assorted cookies from here today. Can't comment on service or COVID procedures, but I did try the cookies. I thought they were okay. They were too doughy for me for the most part. Nothing spectacular. I'd say try a cookie and see if it floats your boat. Personally I love Tiff's the most and no place has come close. read more

Such amazing people, couldn't ask for better customer service! everyone is so nice and attentive

Love most of the flavors, but some are atrocious. Service is good and they are very helpful

These cookies are huge, soft, and taste like their names. The peach cobbler cookie is delicious and tastes like peach cobbler in an oatmeal but not oatmeal form (it will make sense when you taste it). The cookies are sweet as a heads up, but they're cookies so ‍. read more

Crumbl - Allen - Bakeries Near Me - Allen, Texas

The cookies are always fresh. Most of the employees I've seen here are really young. Like high school age. But surprisingly, they're all really sweet. Not the typical teenager with a perpetual attitude. I also love that crumble is open until 10pm so they can satisfy late night cravings. Yeah they're expensive. But you're gonna pay it anyways because they're delicious. ‍ what can ya do? read more

I'm super picky with cookies, and have a hard time finding cookie places that I actually enjoy- this place is PHENOMENAL! They have sooo many amazing favors, and a great business model. They rotate 4 flavors every week and trust me you're going to want to go back to try more So far my favorites have been: Sugar cookie (the next day it's better), the seasonal pumpkin one, lemon glaze and Oreo read more

Crumbl - Allen - Reese's, lemon, Oreo, red velvet, chocolate chip, sugar cookie - Bakeries Near Me - Allen, Texas

See all

Service was rude and not attentive. Cookies were equally terrible. Very dry or under baked. Very disappointing.

BEST COOKIES HANDS DOWN! My literal favorite cookie spot in the whole world! I love the size and texture of the cookies. The cookies literally crumbl and melt in your mouth but are yet still so firm. You cannot go wrong with the classic chocolate chip! It's so good! 4 of their flavors change every week which is another thing I love about this brand. I've gotten to try the Dulce de leche, Oreo, Cinnamon Pretzel, Chocolate chip, and Chilled sugar. I've enjoyed most of the cookies I've tried and can't wait to try more! Try these cookies and you will not go back to Tiff's treats, I guarantee it! read more

Crumbl - Allen - Chilled sugar, Oreo, Cinnamon pretzel, Peanut butter - Bakeries Near Me - Allen, Texas

Had a terrible time using their website or app to order this morning, the day of their grand opening. The store opened at 8am....I wasn't able to order until almost 11am. However, once the website was running the online ordering process was pretty easy to use. I ordered curbside delivery for later in the day and when I arrived, my cookies were ready with only a short delay. The cookies are a little pricey but amazing! Oh, and they're huge. I'm sure we'll be back. I only wish their delivery extended a little further....I'm only about 5 miles away, but they say they won't deliver to us. read more

Almost always good! Sometimes cookies are rushed and don't look as pictured but usually taste just as good

Cookies are great but service not to welcoming, not good customer service at this location

I love crumbl cookies. So far everyone location is very welcoming, has excellent service and they try to accommodate any preferences as best they can. The only suggestion I would give to the crumbl corporation is that I wish we had the option of getting the mini cookies instead of the giant ones. Don't get me wrong, I love me a giant cookie but sometimes it's a little too much cookie. I just wish that, because the serving size is only 1/4 of a cookie, it's easy to get carried away. So having the minis as an option would be nice for more food conscious people! :) read more

I've had two gross experiences going to this Crumbl cookie location so I'm pretty disappointed. 1st visit I had two separate app curbside orders so I got my first order then told the employee I had one more. I watched her prep my cookie by leaving my car, opening the store door with her gloved hand then using that same pair of gloves to prep the cookie. She used a spatula to place the cookie in the box but then reached into a tub of crushed oreos with the dirty glove to then sprinkle it on my cookie. It was so gross bc I know she contaminated the entire batch with door germs . Second time i had the most delicious toffee chocolate chip cookie I was so excited. Finished about half and when I bit in for another bite there was a piece of parchment paper or paper towel IN the cookie. 2/2 bad experience unfortunately. I'm not sure how to get in contact with the store since there's no chat in the app so I figured this was the best way. read more

3.5 stars Atmosphere: Nice and new and really clean. Workers seems really nice and helpful (hopefully they stay this way years down the line since they just opened up). Great location Cookies: Cookies Are huge and one really does fill you up but they are a little on the pricey side. But you get a good amount for the money. I got chocolate chip and it was good. Lava cookie was good too but I wouldn't say was amazing. Sugar cookie wasn't the best in my book. Location: Great location Will def try again read more

Crumbl - Allen - Cookies - Bakeries Near Me - Allen, Texas

Overpriced, uncooked, & skinny. Bought the 6 pack mini and was not impressed AT ALL

We first received cookies from Crumbl as a "welcome to town" gift from my husband's work when we moved here. At which point my husband became obsessed and ordered a party box a couple weeks later when went to a friend's house lol. I will never be able to give you a thorough review for this place because they do not offer vegan cookie options. However, they are huge cookies that look and smell delicious! Everyone at the party loved them! Apparently Crumbl delivers, offers curbside and is open till midnight. Basically they're at your service all of the time. Gimme a vegan cookie and I will provide an even better review, haha! read more

Crumbl - Allen - Bakeries Near Me - Allen, Texas

See all

Great Cookies!!!! But no one greeting customers and wait time was too long. They had forgot my order on the counter and passed it up multiple times. Also Music was too loud. read more

The Cookies are always baked fresh and so so yummy! I love the fact that each week brings a new variety of flavors.

Delicious cookies, always fun seeing new flavors each week. A great gift for anyone or the perfect hostess gift for any party.

The cookies were sloppy and the wait for an online order placed 2.5 hours prior was not ready

Some cookies are great even wonderful. However, today I purchased a cookie for over $4 and it did not look like the picture. It was the butter cake and it looks like the glaze was put on when it was too hot plus the frosting was runny. When I asked about it and pointed out that this cookie did not look like the one on display - they said it will taste the same. Respectfully, if I am paying over $4 for a cookie it should look like the display/menu. read more

What's not to love? They're delicious. Some may find them too sweet, but what else is a cookie supposed to be besides sweet? I will say, some flavors are not great. But almost every week there is at least 1 or 2 flavors that'll blow your mind. read more

Crumbl - Allen - Bakeries Near Me - Allen, Texas

Unbelievable!! They want you to wait out in the heat. Literally kicked us out and shut the door!! Had the door open so we can get some cool air since it is 100 degrees outside. One of the staff, Sarah, came and asked us to close the door so they can be cool!! Customer appreciation at its best!! To boot when we get in Sarah confront us, thumping her chest "is there a problem! We don't have to take your order...." Wow!! Yes there is a problem, have the courtesy and the common decency to stand outside like you ask your patrons to and let them know your are at full capacity!! Once they do get in don't be obnoxious and thump your chest and confront a patron "IS THERE A PROBLEM!" Sarah, if I was your manager I would have fired you that very instant. Not for anything but confronting the patron of the establishment. read more

The location in Allen TX is always clean and the service is good. The cookies are always on point! read more

Crumbl - Allen - Mmmm - Bakeries Near Me - Allen, Texas

I've been here several times and had great customer service! The cookies are great for sharing! My kids love the different weekly menu, we pick out our favorite weeks and visit! read more