The customer service is absolutely horrible. When you ask them to help you they just sell you parts. I would not recommend doing business with them. There's a lot more that I could go deeper into that would be wasting my time and my day and I don't have time for this buyer beware is all I say. read more

Ive had two of these coolers since 2010. i have a electric one and a gas powered one as well as a trailer. First off these are not play toys for your kid to tear up. Ive had to replace only one main part. That was a speed controller. Since I have the first generation coolers I understood this issue. They replaced this no charge. ive replaced parts as they wore out. Just replaced the batteries in mine and look forward to many more years of fun read more

This is the biggest mistake I have ever purchased! I bought this as a bday present on aug 12, 2013. My gf's bday was sep 7, 2013. Here's the problem- when I received it the battery would not shut off, therefore it wouldn't hold a charge. Cruzin cooler shipped a part to the house and after replacing the part, it still didnt solve the problem. After shipping a different, second part to the house- no fix yet again. Then their solution is to send both parts back so they can check them to determine if they are bad parts!!! Uhm- now it is a week away from her bday. Why weren't these cheap parts checked BEFORE they were sent out??? Then their solution is to drive 48 miles round trip to drop it off to be worked on. When it was taken there, the owner of the BICYCLE shop says the owner of cruzin cooler called and said he would walk him thru fixing this!!!! Nope- did not drop it off there! On to the second shop- that actually works on these pieces of junk- another 50 miles row trips might add- and the owner says he MIGHT be able to get to this scooter by sep 14th or so. Mind you this is already a week past her bday and I month passed when I bought this pile of junk. Now I have to wait to see if this is fixed ever. My advice- DO NOT BUY ONE OF THESE!!! I spent 650 dollars for a worthless plastic beer cooler that has a seat attached to it. The next step is that I am reporting them to the better business bureau. I could have had a hell of a present instead of one big pile of non-working, cheaply made Chinese product. Btw, the owner Kevin was very dismissive and a torture to deal with on the phone. A complete waste of money, gas to drive this thing to the repair shops, and waste of a phone bill repeatedly calling Houston Texas to get these problems solved. Please please please save your money and do not purchase from this company!!! read more

Don't do business with them it not worth it. This has the worst shipping policy. They are ripping off the public. How a days they would ship ideas buy weight, not by cost of the idem. Which is totally a rip off. read more