So I'm all about buying local and I'm all about repeat business. This company installed my bathroom countertop several years back and did a decent job. So my husband went to their showroom several weeks ago to inquire about countertops for our RV. He talked to Christy and she showed him several options. She said her husband Neil was the expert on Corian; he was out of town and VERY busy, but she would make sure that he gave my husband a call when he got back into town on Friday. Friday came and went--no call. We weren't really concerned--maybe he didn't get the message or maybe he was too very BUSY to call. We went together to the showroom on Monday so I could look at samples. We asked to talk to Neil, but he wasn't in yet. We asked if we could make an appointment to meet with him. At this point, the receptionist called Neil's cell phone and left him a message to call us to set up an appointment. She said that Neil was very BUSY, but she would make sure that he gave us a phone call by the end of the day. Two weeks later--still haven't heard from Neil--so much for shopping local and repeat customers. We went to Johnson's Granite in Mt Airy. A little far, but worth it. I highly recommend them. We made an appointment with Abby and she actually returned our phone call--imagine that!! She sent us a quote by the end of the day and has responded every time I had a question. Bottom line--don't waste your time with this company--they obviously could care less about customer service. read more