I don't usually post on review sites, although I felt on this occasion that it was warranted. Having read the latter review (although it was a number of years ago) I do not think it wholly reflective of the shop and the service I personally have received there. So I would like to politely add my experience.
My husband and I, having been customers of Cuba for quite a number of years, have always been pleased by the excellent service we have received there. The staff are helpful and are willing to lend an honest opinion on the goods you are buying. When buying for my husband, the staff are confident and ready to help advise me on sizing and style. On the very rare occasion that something has not suited they were willing to exchange or refund the item when returned in an appropriate time.
The range of labels has changed over the years (I don't recall this store ever doing hillfiger?) but I think according to our tastes it has always been great. If you don't want a heavily garnished t shirt, the staff are willing to help you find alternatives, as that is really not my husbands style. We buy quite a lot of Jack and Jones stuff from Cuba (as they do competitive deals on t'shirts) and my husband has also recently bought a competitively priced yet good quality suit for work.
I enjoy shopping in Cuba because they keep you updated as to when new stock comes in. The latter review mentioned the lack of some sizes, although I have always found that these tend to be placed on clearance rails to make room for new stock, which is quite often. It is reassuring to know you are not getting the drabs that have sat in store for months.
I would recommend that curious customers check it out, if the staff can't help you find what you are looking for they will generally recommend somewhere you can find it! I think they are quite confident in what they sell. read more