This is the 3rd time I have used Piece of Cake. They completed my move from lower Manhattan to…read moreCenter City Philadelphia this past week. They had seamlessly loaded the contents of my 650 square foot apartment including large/heavy fragile furniture with glass (8 foot tall dresser with mirror weighing 250 lbs, and 50 galloon reptile tank) in about 1 hour. We promptly left via car to meet them at our new address in Philly, and they arrived at exactly the same time as we did. They unloaded the truck in about an hour again, and helped partially unpack and put items in the proper places, especially the furniture that would have been hard for me to move on my own later. I will continue to use Piece of Cake, and have recommended to several friends over the years that I have been using them. It was quick working with the customer support team initially to quote the move, make payment, and on COIs and confirmation. When we move again in a couple years Piece of Cake will be the only mover I call. My recommendation to others considering the service, be transparent and honest about the contents of your move, especially items requiring extra protection even if there is an additional fee involved. There were no surprise add-ons in my move because we carefully selected every single item that would be included in our move early on in the process, and made sure to reply in detail to the follow up emails regarding insurance, access to the apartments (stairs vs elevator, reserved elevator, etc.), and so on move-in day everything went off without a hitch. Piece of Cake are professionals and we love the service.

I want to post an update to my prior review…read more As bad as the moving experience was, Piece of Cake Movers completely changed my view when it came time to address the issues I raised afterward. Emily handled my concerns with professionalism, fairness, and real diligence. She could not have been nicer. She listened, took the issues seriously, and worked through them in a way that felt fair and respectful. My original concerns about the move itself remain what they were. But I also recognize that any business of this size can occasionally have a bad crew or a bad experience in the field. What matters is how the company responds when that happens. Here, the response after the move was excellent. Credit is due where credit is due: the post-move customer service, especially from Emily, was outstanding. For that reason, I am giving the company 5 stars for how it handled the aftermath and resolved the issues. I will use them the next time I move. Emily was that good. HIGHLY RECOMMEND! Thank you, Emily.

I moved out of the city during COVID and needed a place to store my stuff for the longterm. Kendra…read moreand her team went above and beyond to make my 1 year+ stay stress and hassle free from the time I moved in to when I moved out. Grateful for Kendra and the Safeguard team at E New York Ave. Highly recommend!

Never one to leave review. But their manager Kendra was thorough, helpful, and kind from my end to…read moreend process to get a space secured for my move. She alleviated all my anxiety for storing things in storage. Selfguard storage is very lucky to have a great manager who also pride herself in keeping the office space super clean and organized esp in the covid time. Five stars from me!

Called this morning. A polite young man answered the phone and all of my questions! Highly…read morerecommend this location for your UPS and Amazon returns. I needed to return a Fios WiFi router. They scanned code and gave me a receipt. Traveled from Glendale. Do not go to the Ridgewood UPS Store- it is a joke!

This is a heavy traffic location as it's an Amazon hub as well. Always long lines and the store is…read moresmall so the lines often run outside. Wheb it's cold be prepared to stand outside anyway and rainy bring an umbrella cause there's no canopy outside. Parking here is non existent and people often double park and trap your car if you're parked. There's a parking lot around the corner but that belongs to the Walgrens and other close by shops so use at your own risk. On the plus side the workers are very efficient and friendly, they don't stand around having idle chit chat they work quickly without sacrificing customer care. I go here often because they are quick despite the lines .

I have been using them for the past 2 years and I can say all around great…read more Prices, service, on time delivery SoI am definitely will recomandvthem to all

I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

THIS FACILITY THREW MY STUFF IN THE GARBAGE WITHOUT EVER NOTIFYING ME. My bill was paid, and…read moreapparently there was a miscommunication with the manager on the amount of units I was renting (they claim just one, when we had discussed two) but NO ONE ever reached out to me, despite them reaching out about other issues. Long version- I rented a small storage unit and quickly realized I needed another. I spoke to the manager and got it taken care of. Apparently when this happens, you have to transfer your goods from one unit to another as SafeGuard does not allow 2 units at once to be rented (which i found out yesterday via disturbing details of my items being thrown in the garbage). I was never told to transfer my items; I live a hop and a skip down the road and surely would have been there to retrieve my items that were "necessary to transfer". Fast forward several months, I go to the smaller of the two units I rented and it's "available for rent". Everything is gone- they said they threw it all away. Apparently there was a miscommunication with the manager and he believed I was simply moving my stuff to the other unit instead of renting both. Fine. But no one ever reached out to me about it. No emails. No calls. No texts. No letters. Meanwhile, I was two-days late paying on the unit last month and got a call each day I was late. They clearly had my correct information for that, but not before THROWING MY THINGS AWAY. They offered me a pitiful 2 months off my storage unit for the inconvenience. Less than $500 for a laptop, my entire summer wardrobe, cameras, camera lenses and supplies as I have a photography company, not to mention items of sentimental value that cannot be replaced!!! I find it suspicious that the boxes were simply thrown away- typically storage that is abandoned in their eyes would be auctioned- this was just thrown in the garbage? This has been a horrible experience and I am weighing my options on how to proceed.

I made a reservation online for a unit. I tried to stop by 4-5 times to pick up keys and finish up…read morethe paperwork, and every single time there was no one there and a sign saying "be back in 30 minutes." It took me over a week to get my keys, meaning I paid for an empty unit for over a week. However, Hector at the counter was really nice and helpful. I highly recommend working with him. He was super helpful and patient in asking all of my questions while seamlessly dealing with other guests as well. The actual facility is very clean and well lit, and the units are reasonably priced and a good size. It seems safe, too!

I had a great experience with them. They moved me two hours from my third floor apartment to a…read morehouse. They were even able to manage bringing my couch down a very narrow staircase without damaging anything. From the beginning, they were very professional and responsive with very reasonable pricing. Highly recommend.

Fantastic movers! I had a morning delay and had to push my moving time to later and AK Express…read moreremained professional and flexible. Absolutely impressed by their customer service, friendliness, and professionalism.

They tried to scam me out of money after I returned the Uhaul vehicle. The emailed me without any…read moreevidence. So I disputed it and asked for basic supporting evidence, including the actual citation, citation number, issuing agency, date, time, location, and proof that it occurred during our rental period. Because I pushed back, they wrote me and said it was a mistake and still never provided any evidence. Very likely because no violation ever existed. I would not recommend this business.

Thank you for the fast and professional service. Will be back. Did not have to wait long. Employees…read morehelped me right away

I've been a customer here for several years and have had little complaints. The building is always…read moreclean and the staff, particularly Israel, has been extremely helpful!

From my February 2024 review, I was hospitalized due to the stress, of my deceased mothers…read morebelongings being auctioned off on February 20th 2024, even though, I spoke to Carlos on February 19th 2024 in which he never informed me that the auction was happening on the 20th of February 2024. My siblings have lost everything pertaining to our late mother. Our parents and grandparents and other family members are all deceased. Who auctions off deceased persons personal information, pictures, documents which includes their personal information i.e, ss#, medical information, along with other important information. My personal information was also included. Everything gone. You kept reviews from other customers from 8 years or longer posted. Why was my February 2024 review removed?, and moved to a different section?.