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    CubeSmart Self Storage

    2.3 (3 reviews)

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    6 years ago

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    Tom L.

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    7 years ago

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    6 years ago

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    Global Self Storage

    Global Self Storage

    (16 reviews)

    Super friendly employees, helped us find what we were looking for. Really helped us out. Highly…read morerecommend!

    [Edit: The regional mgr issued a refund of the last month's rent, which is appreciated, and for…read morethat action I'll move the 1 star to a 2 star, even though we suffered far more financial loss than that one month due to staff errors.] We'd never rent here again! We have been on the road for several years and couldn't move out of this location, otherwise we would have. The staff cost us a LOT of money! We moved from a small unit to two larger units, then had relatives come by and take things out while we traveled. When they got us down to one large unit, we asked staff to make sure that we had the same gate access code. The person we talked to (Leo?) assured us that would be the case. A family member rented a truck and brought a friend out from Chicago to pick up some things. They couldn't get in, and since it was the weekend, nobody was in the office. So they wasted the cost of the truck rental and their time. Then after we got that straightened out, we were able to downsize to one smaller unit. I called Leo again, and he assured me that the gate code would be the same. Again, the relative rented another truck and got a helper - guess what, the gate code had been changed again, even though Leo promised us it wouldn't be. Asked point blank, Leo said he had no idea that gate codes changed automatically when renters moved into different units. It wasn't until AFTER this that we were told about the kiosk in the office entryway, but that might not have helped because when our relative arrived, we were out of cell range and couldn't have provided login info. Then when we finally left the facility completely, they wouldn't pro-rate the month's rent (we left on the 3rd). "Company policy!" I guess company policy overrides the money and time we wasted believing your staff when they said we could use the same gate code. And again, they had raised the rate on us. The new place we rented with a competitor cost us less than half what we were paying at Global Storage, and it has far superior carts for moving items into/out of storage. We often had to go hunting for carts because there aren't enough spread around. Also, the exterior doors have door stops on them, to prop open the doors - and most of those door stops are broken! The last day, when we moved out, a man was cleaning fishing equipment and other stuff right in the main entrance near our unit. He blocked access for about 45 minutes, so we had to go the long way around to our stuff. Staff should have noticed this on their video system and asked him to move. Currently, there are a lot of empty units at this storage facility, and now I know why.

    Next Door Self Storage - Wide aisles for easy loading and pick up!

    Next Door Self Storage

    (12 reviews)

    Called about a storage unit they had advertised online with a price. Lady told me that it was 26…read moredollars more now for whatever reason. Then told me "let me ax you a question". HUH? How about I ask the questions and you give the answers. She was completely rude and I couldn't understand anything she was saying. I will find another spot

    As soon as we moved to the area we wanted to looks for a storage lot for our RV. We stopped by…read moreanother Next Door location and while the staff was friendly and helpful, their lot was pretty full and of the couple of spots available for our size, the fit was a little too tight for us to feel comfortable (also I should mention I wasn't fond of the area). Enter, Next Door Storage in Plainfield. We stopped in with little notice and were able to get all set up and have an entertaining conversation about the Plainfield area being the newbs that we were. A few months later we decided to keep our RV at our house and were able to pick up and cancel our contract in a matter of minutes. There was no fee to do this since it's all month-to-month and then when we wanted to put the RV back in storage a few months after that we were able to get a new parking spot with the same ease as before. I also have to mention that the staff is awesome! Everyone I've interacted with has been so sweet and helpful and just a joy to talk to. And the pricing is actually the best we've found in the area so that alone will keep us coming back.

    CubeSmart Self Storage - selfstorage - Updated May 2026

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