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    Cuevas & Villa

    5.0 (1 review)

    Services - Cuevas & Villa

    Accountants

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    8 years ago

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    UScellular & T-Mobile

    UScellular & T-Mobile

    (1 review)

    In short, avoid this store. They lie to your face and don't do what they say they will…read more Longer version: I made an appointment for 2pm on November 4th. When I tried to check-in I received an error and it said to talk to an associate. I checked with an associate who said no one took the appointment. I asked him to help me and he said he had other things to do and walked away. 15 minutes later I saw the store manager with a customer. I interrupted and he told me I was rude. While true, that's apparently the only way to get them to honor their appointments. After finishing with that customer the store manager, Gustavo, said he'd help me with my issues. He said he reset the PIN so I could access my account over the phone. A phone call to customer service today shows that Gustavo lied. He said he'd look into crediting my account for all of the issues I was having and contact me at the end of the day to let me know he did it. No credit, no contact from Gustavo even a week later. He lied. He said he'd have the District Manager contact me as I requested. They never did. I'm assuming Gustavo once again lied about doing this. When I asked why they didn't honor my appointment Gustavo said it was because "they were very busy". Yeah, that's why I made an appointment. And it's also not true, because a week prior to this visit I made an appointment that also wasn't honored and there was only one other customer on the paper list they used instead of doing the appointments. If I had to guess, I was probably skipped because I was there for troubleshooting instead of signing up for a new service that would give someone a commission or otherwise help their numbers. You can't trust the people who work here. Don't give them your business. Check their reviews on Google maps and you'll see that I'm not the only one who has dealt with this. The good reviews are from people buying a new phone. The bad reviews are from people who are coming in for other issues. Once they have your money they no longer care to actually provide the service they promised.

    Soelberg, Durrett & Associates, PS

    Soelberg, Durrett & Associates, PS

    (4 reviews)

    Be VERY wary of this company! During the pandemic they reached out to me about filing for a PPP…read moreloan for our business. They quoted me $500 for doing all the paperwork. I set aside the $500 to pay them when I received their invoice. A year later they sent me a bill for $5000! I contacted them and said it looked like they accidentally added a zero to my total. They then claimed that because my business received a larger amount of a loan they required a larger fee. So since my business struggled and had a higher payroll cost to over they now required 10x's more of a fee for doing the same exact amount of paperwork?! They threatened they would not complete the final forgiveness paperwork without me agreeing to this new fee. I tried to discuss the quote Id received from them in writing and they refused to talk to me, assigned me to collections and put a judgement on me. I would NEVER do business with them again and highly caution anyone trusting their shady business practices!

    I'm not sure how this business has any review's that are positive in any regard. Google review…read moredoesn't allow a zero star review, which is what Soelberg & Associates deserves. My business used them for a few years after our previous (absolutely amazing) accountant passed away. Soelberg repeatedly failed to communicate in a timely manner month after month. They failed to have our yearly tax return done on time even though they had all the necessary info long before the due date. There were repeated calls from various employees all asking the same things on multiple occasions, Soelberg employees were clearly not communicating with each other. I received an invoice from Soelberg that was from 4 years ago, according to them it had been overlooked. This same thing has happened to several other businesses that were previous clients of Soelberg. An accounting firm that can't even keep their own books straight should not be one that is providing accounting services to anyone. We found another accounting firm a few years ago and they have been wonderful to work with ever since. Please DO NOT use Soelberg.

    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (2 reviews)

    The worst bank/business I have ever worked with. I have been trying for 3 months to make changes to…read moremy VISA accounts. I provided all the necessary paperwork multiple times, I have made 5 trips to the branch with absolutely no success. It should have been something simple, but I cannot get anyone from the bank to call me back or communicate with me in any way. I'm closing my accounts and moving on. I recomend you do the same.

    Horrible business! Horrible customer service! People don't know how to do there job! Every time I…read morehave gone into the branch something has gone wrong! I only go in the branch once a month to make my mortgage payment and thats it, and they can't even get that right! I just mad my recent payment over a week ago, and they lady couldn't find my loan number on the system so she wrote my receipt out and snail mailed out my check, and my payment STILL has not hit my account! Because of them I have gotten a letter of intent and late charges, when I call even the lady on the phone told me not to go into the branch, she said to use the online banking, all I said was "yeah, well that doesn't helping me right now, what's your solution for my lost check!" and their solution is put a stop payment on the check, but who is going to pay for the stop payment? Me! I have not been offered by them to pay for it. They just want to research the problem and wait for the check to go through, mean while I rack up late fees. I had to give them 1 star but really they deserve NONE!

    Cuevas & Villa - accountants - Updated June 2026

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