I wanted to get distilled water delivered to my home. Simple, right? Well, Culligan Water managed to royally screw up every. single. step. First, the sales person said they do not sell distilled water and I accidentally found out from a neighbor that they do in fact sell it, months later. Next, in order to sign up I had to sign a long messy contract - yes a full-on legal document, all for the privilege of paying to have a box of water delivered to my door. The whole sign up process took weeks because they forgot about me and I had to follow up to have the contract emailed to me so I could sign up. During this process I requested and was assured, by multiple people, that I would NOT receive automatic deliveries, the water would only be delivered if I placed an order. From the first delivery, I started receiving tons of useless communication - invoices, bills, pre-delivery notifications, post-delivery notifications, you name it. Of course, each document sent to me was long with lots and lots of "information" pertaining to my box of water. It would seriously take me 10 minutes just to understand what the emails were about, they were that confusing. I called to unsubscribe, repeatedly, but more and more information came with each order. Finally, I came back from vacation to find a box of water by my door, despite repeated re-assurances by multiple customer service reps that I would not be placed on automatic reorder. In conclusion: Culligan Water is either an outright scam (promise not to place you on subscription but do it behind your back anyway) or more likely it is managed by monkeys who are so incompetent that they can't help but screw everything up. read more