I give 2 stars for this store in Hamburger Str. 200. Since…read morethe first visit, the store manager was very unfriendly and said that a cheap bicycle like mine (which costs around 180 €) was not worth to be repaired, but replaced with a new one. Even so, I decided to pay 85 euros to do an inspection (30€), install a basket (30€) and put a light with batteries (25€), because according to them with dynamo it was not worth it for this bike. And I know it is kind of stupid to pay so much to maintain a "cheap bike" but I love my bike and I chose to do it that way. I confess that the brakes were very well regulated but they did nothing more to justify the 30 euros, nor even regulate the gears, which was something very simple. In my opinion the maintenance team is not bad at all, they just do what they have to do and they did a good job in my bike! Unfortunately I can not say the same about the store management, which in my opinion is preaty bad, it only values ​​money and is not attentive or helpful, much less friendly.

Terrible service. I was in Hamburg for a month as a student and didn't have a phone here. When I…read morewent the first time they told me it'd cost 86 euros to fix my tires (which was already expensive). When I picked up the bike they wanted to charge me 110 euros... and then the guy went on a rant saying that I didn't have a phone to tell me the new price and that I should just go back to my country. very "soziale" workshop. Terrible service!!!