Two months into my unit, my account was randomly closed by mistake. I got an email stating on a…read morerandom check of the property, my unit was found empty and was now being closed for that reason. I was no longer was given access to my unit until further notice. Almost a week later, my account was randomly restored but no form of communication was given as an update, no email, call or text. No accommodation was offered or anything, after not having access into my paid unit. Then 1-2 billing cycles later, I was given notice that my bill was increasing by $40.

Run. Find another place. This is perhaps the worst run business in Indiana. We take care of a temp…read morecontrolled storage unit for a .org that we volunteer for. We pay the fees for a year out. Here are the cons. Cons: -no one is ever in the office during office hours when we need help. We end up calling. It's a pain as the unit is 40 minutes away from us. - the lady just called us to ask us if we vacated the unit today. We were confused as we paid the rent out for a year. "Oops wrong unit," She said and hung up on us. -The temp was well over 80 degrees in our climate controlled unit all summer. - there's no light in the unit and halls are dark. -The prices have shot up 50% in the couple years we've been storing. So we're paying a lot for crappy service. Pros. There are none. Find another place to rent. These people don't know how to run a biz.

I rented this spot out for work as a jump off for delivery's, the guy at the front was polite an…read morecourtesy, set up the rental quick an even held a open conversation was professional but laid pack an never had a problem with the unit.

Going on a year with my rental unit and couldn't be more pleased with the experience. Just got a…read more"yearly follow up" email, otherwise I haven't been bothered or pestered with marketing since activation! Setup was quick and easy on line/ over the phone. And the facility is great. National company so I'm not sure about other locations, but this one is easily accessible, clean and well lit at night! Good rates as well, and never too crowed. Highly recommended for a storage facility if you're near the east side!

Staff is very friendly. Thought I signed a contract for amount of storage. Price raised shortly…read moreafter renting and was getting ready to raise again so decided to get out, 4 months was long enough.

They did an efficient job moving me. Didn't break anything. The guy is doing the job were very…read morepolite, clean and respectful.

They were easy to work with and did a great job in record time. The price was by far the best from…read moreany others I got quotes from. Highly recommend!