thank you, manager Kim for calling me back. Thank you for your information regarding changing my…read morecar title. Thank you, Tasha for your efficiency, your pleasantness your knowledge. You were so helpful in changing my car title, my Chicago city sticker, my hard plates, and my tag. you ladies are amazing!

Went into their business to give them some business I was the only one there they had no guests. I…read morecame in with rolls filled with coins looking to exchange them. There was an old bald man working the counter didn't greet me and when I gave him the coins he just stood them up next to each other and said "I can't take these they aren't filled right and you have some coins that don't belong in some rolls" he didn't even try counting them or anything. I took my business to the chase bank that was near and they gladly excepted my coins and I was able to trade them in for cash Thank you chase bank.

Worst currency ever. I don't recommend. My opinion. Seems every time I go there and the one lady…read morewith glass always says my cards declined. And I swipe another and it also is declined. But I go to the young gentleman and it goes right through. I could see if it was a one time thing but it's not. It's always when I get the one lady only her. Makes me wonder what she is doing? Never going back and never recommend any of my family either. They don't even deserve a star.

The address for this wrong. This business is located on 147th & Cicero, not Pulaski. This place…read moreused to be great until recently. They have hired some new girl who has the worst customer service ever. She called me to her window, ignored me and proceeded to talk about needing a baby sitter for her baby. So I decided to walk away from her window to wait for the next cashier to be free, but then she called me back again and asked me what I wanted again. She was rude and did not say thank you or anything. Please train your staff not to be so rude and ghetto to customers!

You should receive the change from transaction when given the receipt!!…read moreI had to ask for my change twice, seen she had it tucked on the side. Be careful!

I visited the PLS location in Calumet Park, Illinois, because I needed to have a few documents…read morenotarized. I expected a routine transaction and simply wanted to complete the notarization process. During the visit, I also asked whether someone at the store could serve as a witness for one of the documents, as I have never had an issue with this at another PLS location. Unfortunately, from the moment I approached the counter, Latrice's tone and demeanor were condescending, dismissive, and unprofessional, which caused what should have been a simple transaction to escalate unnecessarily. Unfortunately, the interaction escalated into a shouting match. As I was walking out the door, Latrice repeatedly yelled, "You're mad! You're mad!" Her conduct was loud, unprofessional, and inappropriate for someone in a customer service position. Rather than attempting to de-escalate the situation, her behavior only made it worse. I found her behavior to be juvenile and inconsistent with the level of professionalism

The laziest... Not…read moreonly do you have to show your ID and put your information in the system to Simply get a money order. They also don't have the ability for you to contact any store in particular anymore. It's not like the employees were rushing to do their job by limiting the amount of people in line. Now some lackadaisical piss poor sloth thinking person in charge decided it was a good idea to no longer have the employee simply answer a phone. They clearly couldn't care less if someone walked or caught the bus or if a senior citizen had to drive and waste time and gas to get there. What if they had to do all of that in order to get there and then discover that the notary is not there or the fax machine is down among other services not available. This thoroughly awful way of thinking is why this country has consistently done worse than Generations before it. You better off going to the currency exchange.