When I was thinking about getting a pet sitter, I had some concerns. I had never done anything…read moreremotely similar before; instead, I had always relied on kennels and catteries. I feel obligated to mention that the adventure was amazing and that it is strongly recommended that animals be left at home. That resulted in a reduction in the total cost, and when I subsequently checked on the animals, they appeared happy and well.

Going away on holiday is something we all need, however, one thing as a pet owner that is difficult…read moreabout going away on vacation is leaving our dog behind. The thought of kennels and other such services, do not appeal to me, as our dog is like a child to us, so we only want the best of the best for him! Whilst looking around, there were many pet care services available to choose from. We actually infact checked out 2 other services prior to using Maries pet care services but we were not impressed by the service or location of the other pet care services. When we found Marie, we checked out other reviews and decided to setup a meeting with Marie and bring along little Freddie too, to meet marie and her little bichon frise Ben. As soon as we arrived at Maries home, we were initially impressed by the location and also Maries home, she is very clean and hosts other dogs sometimes, which was great for us, as Freddie is very social! The service provided by this particular pet care service is a home from home service, so we pre-wrote Freddies daily schedule and feeding routine, so that Marie could follow this whilst we were away. She has done a fantastic job, well done Marie! See you again soon.

This place is great, the kennels are huge, I always use them when I go away as I know my dogs will…read morebe well looked after. They have music and even TV's in some rooms for the animals. They seem to look after any sort of animal. The place looks clean and spacious, there are always members of staff cleaning and walking the animals. The area for the animals is run around is big and secure so they can't run off. The animals have bedding as well to make their stay more comfortable. For what you get, their prices are excellent. I am always happy with their service and I trust them to look after my animals.

I took my cats here while on holiday and I feel happy to leave them in their care, they are very…read morecaring towards animals. A professional business who cares is hard to come by, I like the fact they actually ask to see your vaccinations cards, not one other kennel I have been to has asked. The place is clean, warm, spacious and the animals even have music. They have large land for the dogs and above all the price is very reasonable for what you can. Excellent thanks very much xx

Dear friends and animal lovers,…read more I am writing to you with my heart in my hand to share a difficult situation. For reasons beyond my control, I have not received permission to have a dog in my home, which forces me to make the painful decision to give up my beloved companion, Smely, for adoption. Smely is an Anatolian Shepherd, just 8 months old, full of energy, nobility, and tenderness. He is a playful, intelligent, and protective dog who needs a home where he can grow up surrounded by love, space, and care. I am surrendering him with the hope that he will find a responsible and loving family who will give him the attention, patience, and love he deserves. It is not easy to part from him, but I know that the most important thing is to guarantee him a happy and full life. With gratitude, David Garcia josedavidchavez2001@gmail.com I'm writing to you with my heart in my hand to tell you about the situation of a living being I recently rescued. For years, he didn't receive the care and affection he deserved, and the family he was with decided to no longer care for him. Given this, I couldn't remain indifferent and took him into my home a week ago. During this time, I've seen that he is kind, calm, and has no behavioral problems. However, it's true that he has a difficult history; not because he himself caused harm, but because he lived in an environment where there was abandonment and neglect. His "crimes" are not his own, but rather the fault of the circumstances that surrounded him. Today, all I ask is a chance for him to rebuild his life in a safe, stable, and loving space. If you grant me permission to keep him with me, I promise to responsibly assume everything that his care entails: food, health, exercise, and, above all, affection. I'm convinced that every person deserves a second chance, and I trust yo

I adopted two mature moggies from Benton shelter in 2010. Both were 8 years old and had been…read morewaiting for their forever home quite a while when I met them. It was love at first sight and I had a fab four years with one and another 12.5 years with the other (sadly died in February 2022). The cats were perfect in every sense and Benton rehired them in a safe and professional manner. No complaints from me - or the mogs I adopted, both settled well and were beautiful friends. I've donated a small amount each month to the shelter since adopting the cats and will continue. When I'm over the recent loss, I'll certainly go to Benton to see if I can rescue another mature moggie. Well done Benton, you do a wonderful job giving unwanted animals a much needed second chance.

check their facilities, reviews on fb and google, second to none compared to everywhere else…read more Family run business

My experience with Woofsnscruffs was initially a pleasant one, having taken my Pup to a puppy class…read moreat Seaham. Having been impressed with the tutors and the smaller, more personal class sizes, I decided to sign up to the next class up at the same venue in May of 2022. Soon after signing up, my household became ill with COVID for a longer than usual time in what was a difficult time. I contacted Seaham and the lady quickly offer me the option of a refund or carry the credit over to attend another time. I opted for the latter. We later agreed a new date at the Washington centre due to the Seaham tutor having retired. The closer we got to that however, my pup entered her first season. Of course, this meant we couldn't attend the class and I was again offered a refund on 2 further occasions to which I accepted, not knowing when I could next book a class. I was asked to call back with my details to process the refund and, as I did, I was then told that 'we don't do refunds'. I asked to speak to a manager and was told on several occasions that I'd be contacted, by phone and also by email. This didn't happen until I emailed the manager directly. David Potts-Brown, the manager, eventually replied to me to explain once again that refunds are not offered, regardless of what the staff said and regardless of my initial situation of ill health due to COVID. I have since asked for a further correspondence from David to clarify his position on why this is, as his original email suggested that refund policies were relaxed due to COVID, yet seemingly doesn't apply in this instance. I have asked for an explanation of how staff across 2 separate sites have managed to offer a refund on 3 occasions, contradicting their own policy each time. After 2 weeks, I have yet to hear from David and doubt that I shall. I would not recommend you use woofsnscruffs. The handling of my complaint has been poor. Communication has been inconsistent as with the knowledge of their own policies by staff. And management, it feels, are simply ignoring my complaint. There are other trainers and classes you can attend and I'd encourage this reader to look beyond woofsandscruffs.

I took my 12 year old collie x Chico to Wendy at King's Road Vets as he had been off his food (very…read moreserious for him!) and extremely 'wobbly' and disorientated over the previous 12 hours. By the time I took him to the vets I was convinced that Chico had suffered a stroke and there was no recovering from this. Wendy and her team (I think Helen and Natalie were the staff on duty) could not have been more reassuring and professional. Whilst explaining everything in english (rather than medical words I can't understand) they continued to reassure Chico & calm him despite his obvious distress. I was talked through every procedure that was carried out (blood tests, urine tests and x-rays which they even showed me)and also had the costs explained to me in advance so that there were no nasty surprises at the end of his treatment. Wendy and her team were very thorough & were so patient with me during my many phonecalls asking how my boy was doing! He's back home now, and although I don't know how much longer he'll be with me, I'm confident he's in good hands and will never take him to any other vet. I've just registered both my other dogs with King's Road too. Highly recommend them. In short they really do deliver what they promise. My boy was treated with absolute respect and care, and I was kept informed at every stage.

A warm, welcoming and caring environment, We took our rabbits to the practice as they were not…read moreeating and the staff were very supportive, providing lots of help and advice.

recently had to say goodbye to my doggy best friend and the vets and other staff at this practice…read morewere So supportive and understanding. They did everything they could to keep it things calm for my fur baby and to support me x I'm very grateful for that as it was the hardest thing I have ever had to do x

My parents used Ashfield Vets when I was growing up and I still trust them to this day. Animal…read morewelfare is always at the heart of what they do.

My cat is a regular visitor at Willowmead. He's always quite happy to be there. Mel and her helper…read morelooks after him so well. Definitely the best place he's stayed in his 14 years and he's been to quite a few. Willowmead is always immaculately clean and cats well cared for. Wouldn't leave him anywhere else now.

Came back to west way vets from another vet. I'd been with westway vets prior for 11 years and…read morecouldn't fault them.Had a new vet today.She was fantastic.Very thorough.She couldn't do enough for my dog Borris. A*****

This is a really good vets that is good because it is within walking distance to we can just walk…read moreour dog down to get his vaccinations or check ups and what not. being within walking distance means that our doggie doesnt get travel sick on the way which is a bonus. the staff are always super friendly and make the animals feel calm and relaxed. they also offer very good advice if you have a problem with a pet that doesnt need treatment. for example they gave us good tips on how to deal with our dog during the firework season. great vets and very trustworthy.