Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through all our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way! read more

Everyone at Custom Flooring was great to work with and the end result was just what we were looking for. Michelle is great, very easy to work with as well as her entire team. Thanks! read more

Michelle worked with me as we gathered bids for replacing the floor in our church's preschool. She was very knowledgeable, helpful, and easy to work with. Everyone I interacted with was professional and courteous. I highly recommend Custom Flooring! read more

Wonderful company to work with! Ari and Michelle are very helpful! The installation of carpet and redoing hardwood floors went spectacularly! read more

Just refreshing! In this age of traditions and craftmanship being lost it so good to find Randy and Michelle Parscal with Custom Flooring Specialist and family. You can see the craftmanship that comes from experience of multi generations passed down. Highly recommend Randy, his wife Michelle and their crew. read more

They did an amazing job on our full bathroom remodel. Wonderful to work with in both the design phase and construction phase. Highly recommend. read more

Great floors. Great experience. Everyone I met... from the folks in the shop to the installers ... really had my best interests in mind. Floors came out just as we had imagined. The installation was professional and through. As problems came up they kept me informed and gave me options. I really appreciated that. Some stuff I didn't address some stuff I did. So glad they didn't just ignore or coverup the problems they found. Use these folks! read more

We just had our basement carpet replaced by custom flooring specialists and we were extremely pleased. They were able to get in here very quickly and they did an extremely high quality job. Michelle, the owner obviously cares very deeply about the quality of work provided by her company. She is diligent and detail oriented every step of the way. Trevor and Riley, the installers, were wonderful people to have in my home. They were friendly and communicative and they really know their work! Very skilled and interested in doing the highest quality job possible. Roger was an incredibly knowledgeable sales person who showed up the day after I called to do the estimate. He was able to answer all my questions and gave me so much confidence in the company. Now our basement feels like an extension of the upstairs! For me it's so anxiety producing trying a company for the first time but I was really thrilled and would use them again. read more

See all

Wonderful experience with this super responsive team. We needed to install carpet and then later make some repairs (unrelated to the work they did). The team was incredibly responsive and did excellent work. Thank you so much! read more

The following day after posting this review, I received an email from Randy and we have been able to re-establish consistent communication. We started our interaction with Custom Flooring Specialists on 4/28 and had very speedy replies for our communications until our email on 5/10, after that we did not get a response, though I eventually got a reply from Michelle on 5/15, after following up, that Randy was out of town. On the evening on 5/27 I left the review. I understand family comes first and have no problem waiting for quotes, we're pretty flexible! It was just unclear to me if the quotes would be completed at all from where we left off on 5/10. Communication could have been better here, just a response touching base to let us know that we are still on your radar. So far it's looking promising and I will update my review as we progress. read more

We used this company to get hardwood floors installed through out our whole main floor. They were very professional and got the job done quickly and correctly. Our house was not made very well so we have uneven walls and floors and they were able to work with that and installed the floor seamlessly. We will be using them again soon for carpet in the basement and the upstairs. Thank you Michelle and Randy for the great customer service. read more

We recently purchased a home in Littleton CO and hired Custom Flooring Specialists to do a remodel. We installed new carpeting throughout the home, new wood floors in the entryway and the kitchen, new kitchen counters and backsplash, and new staircase railings, newels, and spindles. We also had them install new doors in our master bathroom, and a new bathroom cabinet. All the work was done with precision and high-quality materials. All of the people working at our home were courteous, professional, and very patient with us and our requests. We highly recommend Custom Flooring Specialists. read more

The key phrase here is "work-ethic". This is a company that takes pride in what they do, and for a good reason. Custom Flooring installed LVP and carpet throughout our house, designed and installed cabinets in our kitchen and vanities in three bathrooms, as well as a matching quartz countertop in the kitchen and bathrooms, and a backsplash and cables led lights in the kitchen. The work they did was excellent. The build materials were second to none. Randy and Roger worked tirelessly to ensure that the install was done quickly and correctly. Michelle kept the billing accurate and timely. These are craftsmen and women of old, not just installers; they do what they do well because they have a passion for it, and it is evident in the work they do. We're grateful to Randy, Roger, and Michelle for their expertise and diligence! read more

I highly recommend Custom Flooring Specialists! We had a complicated multi-part project that included the raising of a subfloor, installation of a new wall, and installation of carpet and engineered hardwood. While touring our home, they also identified and executed a simple lighting change in the kitchen that resulted in a fresh new look and much better task lighting. Custom Flooring Specialists provided the expert advice we were seeking and were able to coordinate and execute the project seamlessly. They guided us in product selection and kept us informed of the timeline. We are so pleased with the high-quality installation! Our new home looks amazing! read more

We have hired this company twice and both times the job done was excellent. We first had hardwood floors installed a few years ago and recently they did a back splash in my kitchen. I am so glad to have found them and feel very confident in my recommendation. Excellent Company! read more

This wonderful company with their fantastic team just finished replacing our terrible wood floor (thanks Lennar) with a wonderful laminate. The pricing was fair and the installation was perfect. We have never dealt with such an hones t contractor before, Everything from the estimate to the products to the installation was easy and flawless. Michelle & Randy the owners always kept us in the loop. The installers Riley and Trevor work as a great team! Not only was the work done correctly, they were clean at every step. Randy also installed a fireplace surround in block and it too exceeded our expectations. I would absolutely recommend them and would give 10 stars if I could. read more

Michelle and Kat were really easy to work with in scheduling our measurements and installation. And new carpet has made a world of difference in my mom's house. I wanted new carpet for the stairs to ensure they were safe but wow, I hadn't thought about either how old the old stuff was or how much a new pad and new carpet would make the whole house so much more livable. Highly recommend! read more

We needed to get rid of the old stinky carpet in our of the rooms and replace it with something scratch and water resistant. Michelle came to our house and brought us samples to look at. Explained what need to be done and how long it would take. We got quote from a few other venders to compare before we hired CFS because they have the best price, no fuzz, and got the work done really really fast and thoroughly. I was really impressed by their customer services and responsiveness to my inquiries. Two days after I put down my deposit they were able to start the job. Two guys came in the morning and worked for a good 8-9 hours. They did a fine job and now I have brand new flooring that I love love love. Randy, the owner is a hard-working guy and a designer. Our house needs a lot of updates. I will definitely use their services again in the future. read more

Custom Flooring Specialists - Highland Hickory 24932 by Moduleo (Luxury Vinyl tile) - Flooring Near Me - Arvada, Colorado

Custom Flooring Specialists has been one of my best experiences working with a home contractor service. They were communicative, on time, and incredibly friendly. Allen did a fantastic job on our flooring and baseboard install, was knowledgeable and happy to answer any questions, and made sure we knew the timeline and what they were working on. They did a really thorough job cleaning up and making sure we knew which extra materials to keep in case any repairs were ever needed. I couldn't be happier and will absolutely use them again! read more

See all

While the work that Custom Flooring Specialists did on my floors was good, some of the other work had issues. On top of that, they have some of the worst customer service I've ever dealt with. Many of the issues that we had stemmed from miscommunications and poor judgement by the people working on the job. Unfortunately when I talked to the business owner, Michelle, about some of the problems, I was confronted with denial, resistance, and rudeness. She yelled at me and demanded payment even though I was trying to come up with a solution to some of the dissatisfaction I had with the work.  In summary -- decent floor work but terrible customer service. I would recommend going to someone else who can do the work just as well and will treat you with decency. read more

Everyone from Custom Flooring Specialists involved in the project to replace all flooring in my house was professional. The old house had anomalies hidden until the work started, adding to the final bill. Each instance was addressed in a timely manner with invoices provided and discussed . The instillation staff was experienced, courteous, respectful and thoughtful while in my house. There were absolutely no problems when the work was completed. The work was beautiful and added significantly to the value of the house. read more

During a very difficult time for us, Custom Flooring Specialists were professional, helpful & attentive to address the emergency carpet needs we had - from their office staff to the floor tech they sent out, they were excellent. They were reliable and responded immediately when we contacted them. We highly recommend them. ~Ed & Judy read more

We had the wood on our catwalk and main floor sanded and stained, as well as metal railings installed. We are beyond happy with the quality of workmanship and pride they take in their work. Randy listened to us and knew exactly what we were wanting, and made our dreams a reality! It feels like we have a brand new home, and I'm so in love with the finished product! read more

We recently purchased a new home and three of the bathrooms had carpet. We selected Customer Flooring Specialist to replace the carpet with tile because they were a family owned local business. Best decision ever! Great communication, great employees, great tile selection, and great job overall! Our floors look amazing! read more

We were in a tuff spot on carpeting. We were leaving Denver and condo purchaser demanded carpet upgrade at the last minute. Custom Flooring came thru. Between Covid 19, buyers wishes, and our very tight schedule, we pulled it off. Carpet selection, then padding, and then installation. Michelle was extremely responsive and I need to highly recommend CF. read more

CFS is a exceptional company, they have impeccable integrity and did an excellent job with my remodel in Greenwood Village. Highly recommend! read more

I recently used Custom Flooring Specialists for my 1100 square foot flooring job. Michelle and her team are an exceptional family owned company and are upfront and honest. After received bogus quotes from Lowes, Home Depot, and the nightmare flooring company know as Empire I called Michelle. She came out on a Monday to look at my old flooring , measure, and consult with me about what I wanted in a new floor. Michelle had some great recommendations on what kind of product would fit my lifestyle and invited me down to her store to look at some samples. I visited her store on a Saturday and picked the perfect flooring for my new home. Michelle had a written quote that included options to me with in 48 hours. The quote was with in my budget and was detailed and up front. I signed the quote that Monday and paid for 1/2 up front. Michelle ordered my product and scheduled the installation with in two weeks. At the time of the installation the installers showed up on time, were professional, clean, and friendly, and did EXACTLY what they said they would do. If your looking for flooring I would recommend that you give this company a chance I promise you wont be disappointed. My review can be found here , on the BBB website and of course social media. Hope this helps. Jill M read more

Hi Michelle and Randy we cant thank you enough for the amazing floors! We are very happy and will make sure to refer your company too whom ever is looking to have floor work done. You are truly fantastic people and the gentleman that did the work truly take pride in there work! I just wish the folks we first used had the same work ethics and honesty. We were truly blessed by you both and please thank the men that did the work. Thank you so very much! Pete read more

We hired Custom Flooring Specialists to refinish, repair, and add wood floors (kitchen) to the entire first level of our home (1,400 sq ft). This included a laundry room, where we had them add tile. They sanded and refinished our solid red oak floors and repaired areas with water damage, seamlessly matching the existing floors. We also had them do a custom stain color to get the perfect shade. The results are exquisite! Did you know they also do kitchen remodels? We didn't until after our cabinets and granite were ordered through another company. So, we hired them to do the contractor portion - demo our kitchen, do electrical, gas line, plumbing, and appliance installation, permits, etc.... The quality of their work is great and they are efficient. In addition, they took care of those "add-on" items we wanted that popped up (unavoidable) along the way. Something we brag about: Almost every contractor we spoke with for an estimate said our project would take 8 WEEKS(!), but Custom floor Specialists finished our floor and kitchen remodel in 4 weeks (wahoo)! And, guess what? It would have been faster if we had ordered our cabinets through them. Next time! Takeaways: Since most of their crew is on their payroll, they have greater control over scheduling. This eliminates a lot of "down time" and streamlines the reno process. This might be priceless to some of you, but your in luck - their prices are reasonable and fair. In closing, I really (really) appreciated the conscientiousness of their crew. You want whoever's working on and in your home to care for it like you would and THEY DO. You won't be disappointed. read more

We got new carpet installed in the carpeted areas of the single family house yesterday (work included demoing the old carpet and installing the new carpet) and we are thoroughly thrilled by Custom Flooring Specialists work and highly recommend them for your carpet installation needs. They do full house carpet replacement and you have my word on it. You will be impressed by their work. read more

I was looking to upgrade my builder grade carpet in my house that is just over 2 years old. I went to all the big box stores and then contacted Michelle. Knowing what I was looking for she came out and measured my house and brought samples to me so I could look at them in my house with the lighting in several different rooms, which really made a difference. Michelle recommended a specific brand of carpet which she knew met my high standards and yet was well within my budget. They offered full furniture moving. I know the big box stores offer this as well but in looking into those offers, there are so many hidden fees. There were no hidden fees with Custom Flooring Specialists. My bid was what I paid. Install was super fast and fit my schedule. The installers were professional, and explained exactly what they were doing and why they did the things they did. They used tricks that only come with experience to make sure that the carpet will last and have no issues with installation. They have decades of experience and it showed. They showed up on time and worked extremely hard. Took pictures of furniture to make sure everything went back the way I wanted it. Asked and adjusted anything that I needed. A lot of my friends and family, commented that I have only been in my house for a few years but I had builder pad and builder carpet. It has been about a month with my new carpet and it is amazing the difference. The carpet is amazingly soft and the extra cushion with the pad even impressed my grandpa. read more

From the first contact with staff, it has been a pleasure. I waited a long time to tile our master bath and couldn't be more pleased with the entire process and outcome. After hearing so many sad stories of big box store installations, we went with small and local with a history in our community. So very happy we did. Thank you all! Can't wait for the next renovation! read more

Custom Flooring Specialists are truly devoted to what they do. I don't have a cookie cutter home and I needed professional work on a 40 year old Mediterranean bathroom. It turned out beautiful. Randy, Michelle and their team worked diligently until it was completed. They can catch curve balls in the construction world. I hire small family businesses whenever I can. I hope theirs will be around for generations to come. read more

Great experience from start to finish. They worked with us from the start to match our existing hardwood floors upstairs and accommodated moving up our installation date because we were going to be out of town during the original one. Jason and his crew did the installation and he went above and beyond working his a** off. He was very honest on the actual timeline so we could plan accordingly. Friendly, respectful of our home and just a down right good dude. We love our new floors and will use Custom Flooring Specialists in the future. read more

Quality workmanship. Large job completed on time with no bumps. Owners Michelle and Randy involved from measurement to completion. Project managers Dustin and Roger focused on quality work. Flooring, countertops, sinks and back splash came out beautiful. Entire office staff very helpful with colors and selection of products. Hanna, Kat and Stephanie really care. Highly recommend. If you want it done right and on time with style, this is your place. read more

We are very happy with our decision to work with Custom Flooring Specialists. Our floors look absolutely amazing. We had hardwood put down in our dining room and living room, with the new boards laced in to existing hardwood. While we were hesitant to re-sand and re-stain the existing hardwood floors in the other rooms, we are so glad we took their advice to do this. Everything matches perfectly. You would never know which hardwood is new and which is original to the house. They also installed tile in our master bathroom and put VCT in a section of the basement where we will keep our cats' litter boxes--these floors look flawless as well. We received four estimates and even though their bid wasn't the least expensive the decision was obvious. Custom Flooring Specialists came out to develop a quote right away and emailed us the quote that same night. They followed up by phone in two weeks to see if we had any questions. Other companies booked that initial appointment for one or even two weeks out--with some canceling on us multiple times at the last minute. We figured that if these other companies put us at the bottom of their to do list when they were trying to get our business, we could only assume things would get worse once they actually had our business. If you are trying to decide on a great company to handle your flooring project, look no further! You will get high quality work and high quality customer service with Custom Flooring Specialists. We worked with Matt, who was very responsive and reliable. read more

Great experience! Custom Flooring Specialists installed our hardwood floor a few years ago, and we turned to them for tile and carpet. Job was completed when they said it would be, and great quality. Will be looking to them when we change the kitchen backsplash read more

I am very happy with my flooring project. Randy went above and beyond, replacing the install when it wasn't done to his satisfaction and Michelle was pleasant and responded to our concerns. We were definitely taken care of and our house looks beautiful! read more

We had a nearly 1,900 square feet of worn carpet that needed to be replaced. We weren't sure about what we wanted, hardwoods, tile, carpet, vibyl. The custom flooring specialist team helped us navigate a sea of materials to come up with our best choice. Then the installed it on time and at the price they quoted. On top of it, the entire team was friendly and responsive. Incredibly happy with our decision! read more

They came in and redid our fireplace they did a wonderful job. The owners down to the crew were professional and made sure we were taken care of. I would hire hire them any flooring needs from this point forward. Love CFS!! read more