Custom Heating & Plumbing

May 22nd I called these guys up about a backed up sewage line, they sent someone out the same day…read morewhich was great. Their crew got here after a couple hours and then popped open my cleanout and dumped the sewage into a storage tote I offered up and sure, they spilled some sewage all over my floor but they're just getting started so I said "Meh, we'll let them do their thing." They stick a snake into my cleanout and work it 2ft into the drain and then said "I'm just getting mud so your line is broken out there." Alright, where we go from here? "Well we are down a truck so we can't actually dig it out and fix it today, but we can do it on Tuesday (May 26th) but it'll cost $150 an hour for us to dig it out and then whatever is needed to repair the line. Since they couldn't fix that day I told them I'd talk to the wife about it. My cleanout guy goes downstairs while the other dude talks to my wife about the problem and as I'm standing next to my still leaking cleanout because they didn't put it back on right he says "Hey can I use some of your paper towels?" and I'm like "okay, well at least he's gonna clean up the mess" - I hand the paper towels over to him and he's like "Thanks!" and proceeds to wipe down his sewer snake and then walks off leaving my floor covered in sewage and my tote tub full of sewage water, waste and toilet paper pieces. For this great pleasure, the home office sends me a bill of $275. For reference, you can buy a drain snake for $40 on Home Depot (there abouts) and two seconds of googling if you don't already know will tell you any kind of earth pulling back means the line is compromised and seeping in soil as the waste turns the dirt around the break into slurry. I ended up renting an excavator, dug up the pipe myself, and replaced the pipe myself for $400. I can only IMAGINE what these conartists would have charged to do it.

Labor Day 2024 and our cottage washer backed up and flooded the floor. We called and left message…read moreand 30 min later, Earl called back. Unfortunately, we had called another plumber, unsure of how long a call back would be and scheduled a visit for today. Earl was very polite even though we had to tell him someone else was coming. We waited two hours for the other plumber to call when on way and then realized we should have stuck with Earl! Earl had cleared a clog for our neighbors the previous day. We called back Earl and he was considerate of the other plumber, not wanting to take the job from someone else. We assured him we would cancel the other plumber (someone part of a conglomerate and was fine with a cancellation). which we did and called back Earl. He explained that since we are on a septic, he wanted to help us know whether it was really a clogged line, which he could work on, or a failed septic or drain field which would be something he couldn't fix and we would end up having to pay him to come out and have nothing fixed. Earl took his time to explain to us how to check our septic tank and figure out if the field was working. Sure enough, the problem was a mat of roots. We cleared them out of the inlet pipe from inside the septic and clog was cleared. We offered to pay Earl for his advice and he declined. Needless to say, Mid Michigan plumbing will be our go to from now until the end of time. Highly recommend.

Mr. Rooter Plumbing of Mid-Michigan

2.7

(28 reviews)

Great service and professional staff. Our kitchen sink was clogged in our basement, and it took him…read more20 min to fix the clog. Will definitely use this service again.

The whole situation was remedied in one day, The man they sent names Ralph was very polite and new…read moreexactly what he was doing and explained it all to me.

Owens Plumbing

Bought an old house to rehab and had Owens come in to completely redo the plumbing as the existing…read morewas shot. Scott and his crew did an excellent job. He listened to what we wanted and were doing and worked with us to offer the best solutions. His crew were timely and did an excellent job. I've had a few questions since and they were responsive and timely. Very professional plumbers with great work ethic and fair prices. They have my highest recommendation.

Overpriced, and heavily pressured into purchasing parts for over twice the amount I could have…read moreordered myself, and had them there in two days. Left us without water for a month. I feel price gouged, and pressured to purchase items immediately, only to have them delay the installation for weeks. Not cool, maybe not legal. Would not even give invoices for items to me, the consumer which purchased the items not from them, but through them by a third party with my credit card.

Simply Blessed Creations

(3 reviews)

I don't even know where to begin- Lori is so kind, quick,…read moreand professional! My ballroom wedding dress is a very unique material and I was so worried about having it altered.. until I had a consultation with Lori. She got my dress in and out in just a few short weeks and it fit me perfectly! Not to mention Lori is one of the sweetest ladies! Highly recommend!

Lori is amazing! She altered a bridesmaids dress for me, EXTREMELY last minute, and it's absolutely…read moreperfect. She listens and makes sure everything is the way you want it and does it all with a smile! So happy I found this place, great experience.

Doug's Handyman and Chimney Services

I used Doug's service when other another company hadn't called me back and I'm glad I did. He…read moreanswered when I called, he came out that day, even I told him it wasn't necessary seeing that it was raining heavily. He was quick, efficient, professional and I will definitely will be using his services again.

misogynistic super hero. condensing, doesn't know how to talk to people, horrible. if you are a…read morefemale, pass he will treat you disprespectfully \

Rednecks Kustom Remodeling

Great service and amazing work. Small team that handles big projects. Central-Northern based local…read morebusiness that does beautiful custom tile and wood projects.

From the owner: I tackle multiple types of projects, Kustom projects, jobs no one else wants. We offer a wide…read morevariety and Range of Services. We can handle any Remodeling or Construction please call or text 989-818-2492

Warrior Pest Solutions

We've been using Warrior for years, primarily for mosquito control. John is great with…read morecommunication, timelines and his services are very effective and affordable.

Fast, friendly, reliable and very experienced. Thank you Warrior Pest Solutions. I had found…read morecarpenter ants to be eating at my sun porch, Warrior Pets Solutions was the quickest company to call me back - it was late on Friday and he was here first thing the next morning. I would highly recommend Warrior Pest Solutions. Thank you, Dawn in Beaverton MI

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5 reviews that are not currently recommended

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Scott P.

0

2

0

4 years ago

Our shower valve needed to be replaced, due to the one that was originally installed not having a scald guard. The technician was extremely friendly and professional and did a great job with the installation (he had to create an access door thru a cabinet and wall that he cleaned all the mess before leaving). There was a small problem later due to a rusty pipe that they returned and resolved at no extra cost to me. I will definitely be using this company again. Yeah skilled trades!! read more

Sheryl P.

0

2

5

4 years ago

We had purchased two homes in the Mount Pleasant area, at two seperate times. The entire crew at Custom Heating and Plumbing were AMAZING to deal with. From the office staff, to the field technicans everyone made the entire process stress free, and they were extremely FAIR in their pricing. If you are looking to have any HVAC work done, look no further Custom Heating and Plumbing are the ones for you! :) read more

Larry S.

0

1

0

4 years ago

CHP did a furnace and air conditioner install in our house earlier this year this year and installed the old units in my barn. They did a fantastic job at a very reasonable price. They are the nicest, most knowledgeable crew I've ever had the pleasure of hiring. They even did some nice "extras" like zoned heating and air conditioning in the barn. I love it! read more

Doug G.

0

2

0

3 years ago

Without a Doubt the best Plumbing and Heating business in the Issabella-Clare County area. They installed our furnace; water heater and new kitchen sink fixture and we loved the service! Highly reccomend. read more

Tyler R.

0

1

0

4 years ago

great service! would highly recommend

Custom Heating & Plumbing - plumbing - Updated July 2026

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Needed to replace my furnace. Phoned many places. Airworks had someone out that same day,…read morechecking out the replacement. At first I thought I could fix it, but the price and service they offered with a new Trane HVAC, I couldn't pass up. Airworks crew was prompt at 9 am and had it all installed in about 4 hrs. Cleaned up, removed old furnance. Crew waste no time at all. Constantly at the job, until completed. Airworks, receives messages and responds promptly. I am so pleased with them, I had Airworks replace my tank water heater that was getting old to a Navien tankless water heater. New experience to get use to. I know I will be pleased. Owner, Pat and Derick, on the spot. As well as the crew Greg, Austin, Austin and Zack if I forgot anyone, sorry. These guys are the best workers I have had . BTW: Airworks didn't push a sale! They were willing to fix. It was my decision to go forward on new units. I will probably have them back on a Generac Installation. Thanks Guys!

Twice now I have called this company after being told i need a major appliance replacement by…read moreallseasons (furnace then AC) and both times they found and fixed the problem saving me thousands. They are now my go-to for repairs on my rental and personal home.

Owens Plumbing

Bought an old house to rehab and had Owens come in to completely redo the plumbing as the existing…read morewas shot. Scott and his crew did an excellent job. He listened to what we wanted and were doing and worked with us to offer the best solutions. His crew were timely and did an excellent job. I've had a few questions since and they were responsive and timely. Very professional plumbers with great work ethic and fair prices. They have my highest recommendation.

Overpriced, and heavily pressured into purchasing parts for over twice the amount I could have…read moreordered myself, and had them there in two days. Left us without water for a month. I feel price gouged, and pressured to purchase items immediately, only to have them delay the installation for weeks. Not cool, maybe not legal. Would not even give invoices for items to me, the consumer which purchased the items not from them, but through them by a third party with my credit card.

Patterson Plumbing Service

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We've had Patterson fix multiple things at the business I work for. Always respond quickly and so…read moreknowledgeable and friendly. I'll always call them first

They were quick to come out and looked over everything well! Fixed the problem quickly and made…read moresuggestions for a future fix! Which I had them do also! Will call for any future needs I have!

Eaton Heating & Air Conditioning

Great service. Did super job!! Will call them in September to have furnace looked at before winter.read more

Martin Heating & Cooling

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(3 reviews)

Our AC stopped working properly. He came out when he said. He called before his arrival. Mr…read more Martin was very professional and honest. He did an excellent job! My house is nice and cool inside and it is 90 degrees outside! I would HIGHLY recommend Martin Heating & Cooling! I would hire him again in a heartbeat!

Furnace starting acting up on a Friday evening. They were able to have someone out the next…read moremorning. Turns out the blower motor was failing, as well as the gas valve. While the motor was repairable, the valve was not. Finally time to replace the 40 year old furnace! The tech left, we owed nothing for the visit. They sent a quote on Monday with couple of options, we pulled the trigger and were put on the schedule. Install day arrives, and we're out with the old, in with the new in no time. They even installed a Nest thermostat we had laying around, and relocated it. (Needed to get it further from the wood burning stove). Highly recommend Martin Heating and Cooling for your HVAC needs!

Perdue Plumbing

Very prompt and thorough came right away and fixed my water heater would recommend them highlyread more

Doerr Jeff Heating Cooling

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Jason, Mason & Carlos did an awesome job on my ac and as. The guys worked really hard on one of the…read morehottest days of the year. Their price was affordable and very competitive!

Jason, Mason and Carlos were amazing and super friendly and helpful as they installed my new…read morefurnace and AC units. they asked my opinion on things and were very thorough and professional. % stars!

Beaverton Security Excavating & Septic Tank Professionals

This spring my old septic tank caved in. Beaverton Security replaced it and did an excellent job…read more Where my septic is presented some challenges to get to it but they handled it with no problems. They were quick to come out, look at what needed to be done, and even took into consideration my work schedule (I'm a shift worker and they did it on a day when I wouldn't be sleeping). They were friendly and very professional.

Pumping service was quick and affordable at our lake house. Staff was quick and respectful of our…read moreproperty. Our neighbor's were right about these guys!

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