I saw the negative reviews and through maybe a flux. Don't waste your time calling. They told me be…read moreout after lunch. I just got off the phone, after waiting until 3:30. Asked if they were still coming and said, "sorry we can't make it". I a said really appreciate the call back to let me know, comment was "no problem". Find someone who wants to work.

This is a preliminary review. But Victor (the technician) came out when he said he would…read more Diagnosed the issue and fixed the problem quickly. He stayed to test the system ensuring the sprinklers, alarm and pump would work when they were supposed to. He was courteous, explained everything and left me feeling like the problem that two other businesses didn't bother addressing or care to address was addressed. My experience with 3 different septic companies is that this is the place to call if you want something done timely and correctly. I say preliminary review only because the work was just completed. I would recommend calling this place at least for an estimate. Thanks: Update: 7/16/20: Victor is a class act. I was having issues that a previous business refused to address. I contacted Victor who came out 2 hours later AS HE STATED HE WOULD. Fixed the problem for me immediately. I would highly recommend this company to anyone having septic issues, needing routine maintenance, fixing other company"s "repairs" or needing a pump. Prompt, courteous, dependable service at a reasonable price. Can't beat that!!! I forgot to mention that my preliminary review repair (as explained above) is still going strong. This issue was from a "repair" made by one of the other "septic professionals" who refused to follow up on his contractual obligations from his warrantied pump replacement.

Danny, his family, and trainee were amazing in taking care of replacing our aged water heater…read more Despite the best efforts of my home warranty company to stall, Addco took great care of us to speed along the process and get us taken care of.

Very disappointed with this company. Communication is definitely not a priority and if they tell…read moreyou a time expect it to be 2-3 hours later. Multiple calls with voicemails left and no response. Will not be using them again.

Ian and David were awesome Very professional and very…read moreconsiderate about the needs of my home and making sure that everything was taken care of

Super funny that my review on numerous platforms keeps getting deleted and censored. Technician…read moreJonathan intentionally stole our belongings. The owner, David, did not care and made excuses. If you want someone to rummage around your personal effects, call this company! Poor service, poor value, poor accountability from top to bottom.

John is very knowledgeable and a great guy. He did amazing work on my home and is someone I can…read morecount on to always do well. I would highly recommend him and hiring J & M as they will get the job done right!

I called and Ashley answered. She was knowledgeable, could…read more answer most questions and sent John A. the foreman over. He really knew his stuff. My outside meter box was only 60 amps and the inside service panel was only 100 amps, 1961 vintage. There were 3 trucks here and the guys did the whole upgrade for a reasonable price and reasonably fast. No more breaker switches being tripped any more. They also upgraded my venthood lights to LED for a reasonable price 2400 lumens and they really light up the kitchen. I would never have any other electricans work for me. John Cramer

We used S&A for our aerobic installation for a new build. They have addressed several issues since…read morethen as well. They have always been extremely helpful, quick to respond and very knowledgeable. I recommend them to anyone who needs installation, repair or service.

In December 2022, we contacted S&A Septic. We needed to add to the septic system 2 tanks and the…read morelateral lines would also need replaced. We were told the project could be started within weeks, all of the newly sodded yard would be restored as it was after the work was complete. Referral to this company was in the best of faith and we placed our trust in them. Weeks turned into months. We washed our clothes at laundry mats, we washed dishes in a large ice chest (water poured out and not into the full system), we took 1/2 showers which is running only enough water to rinse. I contacted S&A asking for help in a pump out, was told he'd get his man on it...never happened and after several follow up contacts I found my own guy to pump it. The back and fourth excuse of a start up lasted 4 months of our living this way until a new excuse came that they were under staffed in help, which we could understand because "some truth" makes sense. Work began, 4 months later in the middle of April 2023. The $260 a pallet Tiff sod was not replaced, it was plowed up with a skid steer and piled up in a heap in the driveway and was not restored which amounted to at least 3 pallet loads. The dirt was replaced with loads of cushion sand in which we were charged in excess for in an additional load unused. The dirt that was removed was charged in haul offs, 3 loads that could have been used to replace the 2 foot sunken settlement around the tanks. It remains this way. The excavator operator destroyed the new steel edgings by rolling back and forth over them in the machine instead of pulling them up prior to work. USE THIS COMPANY AT YOUR OWN RISK, there are no guarantees with them when their words contains no truths.

They installed my system 1 year ago and tonite I had a problem. I sent them a message and they…read moreanswered quickly and helped me fix the problem myself in no time and it was 11 pm on New Years Eve. These have been fantastic people to work with from day one and will continue to recommend them to everyone.

Outstanding work show up on time and a great job I will use them again. Gave me some…read morerecommendations to help in the future!

First time ever needing to get the aerobic septic tank on my five-year-old home serviced and…read moredecided to give Complete Septic & Sanitation Service a call. Spoke with Greg, who was very helpful and accommodating. Even though I wasn't in a rush, Greg showed up in under 24 hours, pumped my tank and was even kind enough to explain the whole process to me and give me tips on proper aerobic system care and preventative maintenance. The whole operation took less than an hour. Local to Parker County TX but they service all surrounding areas. Extremely satisfied with the customer service from Complete Septic and Sanitation Service and will be calling them again in 3 to 5 years when my tank needs to be pumped once more. Excellent job!

Extremely professional company! They are fairly priced, easy to deal with. We loved the personal…read morefeel of the company dealing with the Owner himself! No talking to 5 different people just to get to who you need to talk to!

I had my system pumped by Mike, but he neglected to pump out one side, which my wife witnessed…read more When he called for payment, I informed him about the incomplete service, and he assured me he would resolve it. I transferred the funds right away, telling him there was no rush and he could take care of it after the holidays. However, he never came back. When I called him for an update, he yelled and used foul language before hanging up. This is not professional behavior. DO NOT USE THIS COMPANY!!, you will be very sorry.