This was the worst hair experience in Berlin! I asked for blonde and she tuned my hair dark grey,…read moreand she did not want to fix it! I had to pay her to fix hair that was so badly done I would not go outside. She also added services like Olaplex to the bill without telling me. She did the cut in less than 5 minutes and was annoyed when I wanted the fringe adjusted better. The best part was when she was speaking rudely about me to colleagues in German when she thought I could not understand her. Sorry, but I could. Overall, I gave up and left when it was passable because after 4.5 hours I had no trust that she knew what she was doing and wanted this person too stop touching me. It was very unprofessional. I have to go somewhere else to correct this disaster! Having to pay extra for her mistakes and the services she added without my permission was not okay. Avoid this place if you value you time, money and hair!

I wanted to have a ombré style (I naturally have medium brown hair). I met with Elisa, showed her…read morephotos, and she said she understood. It took around ~4hours, and at the end it looked as if I had box dyed my own hair 6 months previously and it had then grown out. I had a big dark circle at the top, and no blending at all. It looked absolutely terrible!!! I ended up going to another hairdresser to add in highlights at the top, which fixed it a bit, but it is still not the nice ombré look (it is not possible, after what was done here by haarmacher). Otherwise, atmosphere is nice, the massage chairs are great, and they offer you a drink at the beginning. However, I cannot recommend this place for any ombré styles or blond highlights.

A year ago I would have given five stars.. I like their late hours, the atmosphere and (previously)…read morethe end result and staff. But this place has been showing signs of decline. Over the past year, the two hair stylists that I liked left the salon. Scheduling appointments on short notice has gotten harder. And during my last appointment I felt more like a nuisance than a customer: I had to reschedule the appointment because the staff was sick with no alternative, on the day of the new appointment I waited 20 minutes, they didn't bother turning on the massage chair as they did with other customers, I had to re-ask for it to be cut shorter, and in the end I went home with less money and an uneven haircut that I then fixed on my own. I hope they can turn it around, but after four appointments (and four appointments by my boyfriend), we are looking for a new salon...

Really sound and energetic staff. The head stylist called Ollie did my hair. He was clearly a very…read morecompetent hairdresser and gave me great confidence to try something new. He gave me loads of ideas of what would suit me instead of just asking me what I wanted and doing it. I wasnt allowed to leave the door until I was 100% happy with my new hair. He also offered to trim the shaved part free of cost when it starts to look shabby. The design of the place is quite minimal but this doesn't reflect the standard of the service provided.