I feel cheated and robbed from cold Stone creamery by the store manager, Anna…read more The first week of January 2026 I went to discuss and possibly order a cake for a birthday on Jan 31. I wanted an image put on top of the cake. There was no way to tell how this image would look on the cake because the store isn't equipped with the kind of technology that can drop and drag a photo so that you can see what it would look like on the square cake. I was very apprehensive Anna Constantly told me to trust her trust her trust her. I kept telling her that I need for her to understand what I want, it seemed to me that she was yessing me to death. And I kind of felt rushed and pressured into placing the order. And reluctantly, I did place the order but 24 hours later I changed my mind and I realized that she had no clue as to what I wanted. I didn't feel confident that she was going to make the cake the way that I wanted it and I know that I'm in my timeframe to cancel since there was three weeks to go before I needed the cake. Upon arriving to the store to cancel the cake, I was taken by surprise by Anna and her other colleagues that they did not know how to process a refund you would think you simply hand your debit card over and they reverse the transaction, but this was much too complicated for anyone inside of cold Stone creamery to even comprehend how it was done. My refund of $111.14 had to go to the corporate office, I asked Anna to give me a receipt, some sort of trust and faith that we mutually understood one another that my $111.14 refund was indeed coming back to me. She offered me no receipt she offered me no confidence whatsoever Ave other than her word alone that I will be getting a refund she told me to trust her. So 3 weeks later today is January 23, 2026. I still have not received my refund. When I called the store any one of the employees tell me that they are not educated or understand understand the refund process. So therefore I'm still waiting for my refund of $111.14 which I believe I am never going to receive. I feel cheated. I feel robbed. I will never trust this ice cream shop ever again. I am very disappointed in this whole entire process. I have never experienced something like this before and I think other people should also be warned when you shop in cold Stone creamery. They may or may not understand what you want and when you decide, you don't want the product because you don't feel confident that they could actually make what you want I think they get insulted and they try to give you a hard time to prevent you from taking your money back. I am going to fight with these people every single day until I get my money back.

WARNING: Stay away from this place…read more Food: it's okay, not great. Service: Terribly unprofessional. I waited 10 minutes for a service worker to talk to me as I stood at the pickup area for my app order promised 10 minutes earlier. I sat down for a minute, stood back up and waited some more, and not one of the three fake-alpha Gen-Z workers dared to even look at me in the eye as they serviced other customers that had walked in after me. Clearly, this is a Profit over People business. I had to speak up and get their attention myself or else I would have been there all night. If I could, I would rate this Cold Stone location a chilling minus 5 stars. Ambiance: The seating area and work area are messy and disorganized. I received my order with a fake apology. I'm not doing business here again.

The Holtermann's Bakery has been around forever and rightfully so! Jill, the owner is one of the…read morefriendliest people that I have ever met on Staten Island! She's got a great laugh and her pies and cakes are made fresh all the time! Go in there on the weekends and you'll find the freshest donuts and pasties made that day! Even if you go in for a homemade box of cookies, you'll be delighted with the service and old-school charm! ‍

They delivered to my home in the 50's. I recently had their brides cake. It was dry small and…read morehardly iced . The taste was not nearly the same as it once was. I only hope that they once again put quality over profit. They have become i fear an average bakery.

I was recommended to this bakery from a friend because they make vegan pastries. I needed a vegan…read morecake for a friends birthday, and was not expecting the high cost $94 for a simple design, when I arrived to pick it up it's a great cake but I had to send it back in because it was missing the ring on the bottom and I requested the cake to have white flowers not yellow and they made them yellow anyway. It was suppose to look like the welcome home cake from the coraline movie, I took it as it was but I had to make sure they at least put the ring on the cake for me.

Called last minute for a cake I forgot to order in advance. They were as accommodating as could be…read more!!! And on top of getting the cake done for me it was absolutely delicious (cannoli cream) Will definitely be back!

I've been coming to the sweet shop bakery for a year now and can't say enough about this little…read morecozy bakery. My personal happy place to come and enjoy one of my many favorites, toasted brick oven rolls with butter and a tall hazel nut latte. Always enjoy their tasty Italian breads made right there on the premises, as well as all their pastries and cakes. Customer services is top notch and the music is great. I ordered my daughters bridal shower cookies and everyone enjoyed them. I look forward to going to the sweet shop on weekends, never disappointed. If you're in the neighborhood come in and enjoy the coffee of the day and try their breads, and assorted pastries. Thank you, Sweet Shop Bakery Maria

Unfortunately my first time visiting. I set my hopes too high. The two cookies and biscotti were…read morevery HARD and dry. The lack of flavor esp. The CCC The two cupcakes were awful, frosting was NOT buttercream, cake pretty dry. Never again!

The cutest little dessert shop! Absolutely love every single different kind of brownie that they…read moremake - if you have a sweet tooth this place is a MUST-GO!

Even better than the broad inventory of bakery cookies, cakes, brownies and pastries in the glass…read moredisplay cases around the large shop, are the unique amusing works of three dimensional art hanging from wall and ceiling. On walking in we immediately confronted a supersized water spigot pouring large amounts of water into a similarly sized catch basin below it. Took my mind off the sweets and reminded to wash hands. In the second room, suspended from the ceiling and walls were I-beams used to construct the classic NYC skyline with early-mid 20th Century steelworkers sitting high above the pavement with fixed stares on a large poster of Marilyn Monroe in all her sexy glory. This Cookie Jar was also an entertaining art gallery. What about the cookies in the jar? We tried a variety of carrot cake, brownies/blondies, lemon filled Italian cookies, iced cheesecake squares, red velvet cupcake, and chocolate bars, and others. While all good to delicious, none were as satisfying as the artwork in the house, which we sat and enjoyed at one of their small tables as we nibbled and drank coffee. Gotta love the creative mind at work and the effort required to design and build this bakery for dough and art lovers alike.

Food was great. Also an employee was great with the service and helped us figure out what was good…read moreand where to go. He had a beard and he was super chill. Lol he was amazing. The pastries and everything was just overall amazing highly recommend if you're looking for a nice little brunch out.

As a bakery this place is most likely the best in Staten. (I know everyone has their favorite!)…read more Came here for breakfast and had a ricotta omelette with a side of bacon. Whole wheat sour dough on the side. Ricotta pretty much has no taste so the omelette was bland - not their fault. Bacon was good. Bread was amazing. This is kind of self service where you have to order your meal on the bakery side and pay. You get a number for the table. You take your own plastic cutlery, napkins etc. you have to ask for butter. They have an amazing menu. I'd go back for lunch but the bakery selection is still my favorite part!!

Must say, I love the Timaruse and Avocado Sushi. We stopped here for some healthy gourmei type of…read morefancy restaurant. Felt like family when we had a warm welcome inside. Pizza was good here. Nothing beats a real New York Pizza. Never had Avocado Sushi, it was delicious. Nice waiter served us. Good selection of drinks here. Nothing is really bad on the pricey side. So please come visit Island Cafe. You might like what you see and taste.

The only thing that I really liked about this place was that it was quiet and it had seating…read moreavailable. Unfortunately I only brought a credit card so my friend has to pay for my meal because only he had cash. It's not often that you go to a restaurant that doesn't accept credit cards. I had a lox and cream cheese wrap and an avocado sushi roll with brown rice. I have had the same lox and cream cheese wrap elsewhere and it tasted much better. But it was nice that they have an option to have a whole wheat wrap. The sushi was disgusting and mushy. The rice tasted wet. I hate sushi like that. To me good quality fresh sushi the rice isn't wet and mushy. And to add to that I thought there should have been more avocado in the sushi, and less rice. Plus they charged extra for brown rice, which is not something I am used to paying extra for. They add a 10% gratuity to the bill as well. Not a fan of places who do that. And my friend wanted to leave a tip because he thought he should tip more but the waiter was like that's ok don't bother. That was kind of weird and awkward. ****I think this place's name has changed. My reciept showed this address but listed the business name as "Sushi Corner". Pictures on this Yelp account match what the inside of the restaurant looked like.

Very happy with my experience here. I ordered the tres leches cake with fruit in the filling. It…read morewas for a birthday celebration and it was a hit! Everyone loved it! Will definitely order from here again.

The people that work there are very nice and courteous. They…read moreserve very good Pastries. And cakes and pies I love it all natural, there are so many bakeries in the area but I chose. This one. Everything is delicious.

Sooo many exotic flavors and creations. This is my type of spot. If you're looking for something…read moresweet and decadent, this is your place to be. The Asian inspired sweet treats and aesthetics worked phenomenally and complimented each other nicely. The staff and service were just as sweet and enjoyable as the food haha. I'll be back for more of that sweet potato ice cream!

This place used to be dynamite. Great owner/operator, clean. It's just gone downhill recently. One…read moreof the employees cut her finger and bled all over the ice cream and just left it? Very odd. They need to keep their adult customers and not rely on the local High School kids. Their product we're all extremely delicious, but everything seems "Old"? Not recommended

A random find on our way driving through Staten Island to get to New Jersey. This place caught our…read moreeyes with its colorful exterior and interior. We also saw many folks going in and out of the street to go to this donut shop. We spontaneous did a U-turn and I'm glad we did! They have such interesting selection of specialty donuts. They have a couple base flavor for donuts, but they will decorate and add toppings as requested afterwards. They also sell what looks like 3D printed key chains and figurines inside the store as well. Another great find also includes their breakfast options. They have savory donuts such as chicken waffle donut or bacon-cheese donuts. While I was tempted to try, we had already ordered half dozen specialty donuts. Will definitely stop by next time we're driving through the area to try the savory donuts!

Really great and super delicious donuts and coffee that coming not from a big chain…read more Best beginning of a day!