Angie is an absolute Gem to find!!! She is an experienced Master Groomer and was able to save my…read morepoor dog Kevin after he had grown matts in his coat during isolation. He went in looking like a grey mop handle and came out looking like the shiny happy handsome boy he is :) Delivery of Kevin was easy as we met outside and she let me know as soon as he was ready for pick up! I have been to groomers where they just kennel him after until they remember to call me. Last but not least my dog Kevin is not super loving to people especially strangers and when he said goodbye he ran back to kiss Angie for being so good with him

Extremely unprofessional.Not only was i lied to , i was sent her son and forced to do the shave…read moretwice because she didnt want to do what i asked for and what what was already done. My cat is very aggressive, but she was aware of this. I told her that more then once. I had other groomers here refuse. Nothing looks okay about it, and she refuses to fix it.I definitely do not recommend to anyone.I am extremely disappointed with what she charged me due to the circumstances. I thought i was paying for 38 years of experience. I never asked for a refund, i asked her to finish the job. She is lying on her reply on google maps. Never asked her to leave and never asked for a refund, and at the end of it all she said she had worse cats. Do not recommend, shes a good talker but clearly a lair.

I really like the new owners, Curtis & Cristin. My dog is part husky and I brought him here to get…read morehis spring undercoat blowout. They did a great job, charged me a reasonable price and also have a customer appreciation program! He looked (and smelled) great! Thank you!

I called last minute for a puppy nail trim and they fit me in right away. Great service and good…read morevibes.

I really enjoy the miserable and rude staff, it's such a nice and refreshing contrast to the usual…read morepolite and kind customer service I receive at most other places I shop. I plan on remortgaging my house so that I can continue to shop here and pay top dollar for average products! Keep up the mediocre work! :)

I love this store. The owners are two of the kindest people I've ever met that genuinely care…read moreabout their customers. They always remember me and always ask about my dogs and how they're doing. It's so refreshing to walk into a store and feel like family. Thanks again!

I have been going to Shampooch for years and have been very happy with the results until this time…read more I brought my dog in for a haircut and it ended up with her in extreme pain for a week. She was groomed down to the skin on her belly and between her legs making it very painful to walk. Took her to the vet where I was told she either had severe razor burn or an infection due to improper sterilization of the clippers. I left the vet with painkillers and a numbing Mousse. Tried for a couple days to reach anyone at the Shampooch shop but the phone was not answered. After about 5 days I got a hold of the Owner Jessie who told me that he would get back to me after he spoke to the groomer. When he called me back he said that the groomer did nothing wrong and that was the end of it. So basically I was told that my dog's pain and $300 vet bill was not his issue. I came to Shampooch because of the former owner Cheryl who was a fantastic person who truly loved animals and only hired the best groomers. After spending a week looking into my best friend's eyes and seeing the pain in them I will not be coming back to Shampooch and if you care about your furry child you should not as well. The majority of the 5star reviews were for the previous owner, this shop has changed

Went to pick up my dog today. Was not greeted in anyway when I came in. A man I've never met before…read morewas at the counter. He never said one word to me. He grabbed the ATM machine plugged in what I owed, I guess, because he never said anything. Pushed it over-the-counter towards me without making eye contact nor saying one word to me. And expected me just to pay. No niceties. No customer service. No acknowledgement of my presence other than, "give me your money" which wasn't even verbalized just the machine being pushed towards me. His name is Jessie and he is the owner of the salon. I asked him if that was the case, he confirmed it. I said that his customer service was very lacking and that it just looked to me like he just wanted my money and for me to get the hell out of there. He said that he was sorry I felt that way. He is a condescending, not nice guy. No words for how rude he is. I told him that as well. I will not be back.

We have been going to Strathmore Veterinary Clinic for 7 years. The drive from Calgary is well…read moreworth it. Vets are compassionate & knowledgeable. Support staff are awesome!! We wouldn't go anywhere else.

Had to go back again today, and this place remains just as great. We had Dr. Poveda again, who was…read morequick to diagnose the problem and took the time to explain her diagnosis to us. I don't like having to come here, because it always ends up costing a lot, but I'm glad they're here!

Was there with my girlfriend today, lovely place. From hairless Guinea pigs to suspicious cobwebs…read moreon the fish gear. SERIOUSLY ARE THEY HALLOWEEN DECOR OR REAL very convincing... will be back in November to follow up. Would've been 5 stars but the curly haired fancy mouse was sleeping,

The staff here are amazing and always willing to answer my questions, every staff member I come…read moreacross immediately says hi to me and asks if I need anything! They are great and definitely know their stuff, the animals are well taken care off too! Would recommend going here if you have any questions, I found people in all departments were quite knowledgeable and well trained :-)

Great staff! They really know their customers and their products. Love that they great me by name.read more

Staff is always helpful and pleasant. I love that they stock so many high quality dog food!read more

I stop here a couple times a month to stock up on rabbit supplies - I usually have to go back more…read morethan once as they're often sold out of rabbit food and Timothy Hay - I imagine they don't order huge amounts of rabbit stuff, as rabbits aren't as popular as dogs/cats. (even though rabbits are way better than dogs/cats...) Anywhoo - when they DO have what I need, the prices are fair and the service is great. if they were to start carrying more brands of rabbit / small animal products, (Oxbow brand, etc) they'd get 5 stars!

I've been shopping here for over 2 years and have always had a great experience. Knowledgeable…read morestaff, always willing to lend a hand. I've never used their grooming services but they do have a great selection of products and their rewards program (buy certain # of bags get one free) has earned me a couple free bags of food which is nice. I will definitely be back again, highly recommended.