I have had some awful hair experiences before taking a chance with Pur Hype. Stylists that didn't…read morelisten, charged outrageous prices and others that didn't know my hair. Brooke was amazing to chat with and she was not afraid to ask questions and even get input from her colleagues. She was wonderful and I will be a returning client! Make sure you book ahead cus they are busy, but the good ones always are!

I've been here twice both times seeing a stylist named Amanda. The first time I got a really nice…read morecut. The second time, I did a double take a few days later when I was styling my hair. I noticed that one side of my hair was significantly shorter than the other. I pulled the left side down and it came way past my chin. Then I pulled the hair down on the right side and it barely reached my chin. Most stylists take your hair and pull it down towards your chin to make sure both sides are even length. My hair was totally not even. I remember Amanda taking her scissors after my hair was dried and lifting a bunch up here and there and snipping what I thought was chunks out here and there. Quite odd. My haircut is lopsided thank you very much Amanda. I'm not sure if I'll go back again. For the price I paid, I expected a more even cut not one that looks like one side got hacked.

At first Kim P was my hair stylist . Then i slowly got introduced to Brandi as I went , enough…read morethough Kim was still working there at that time . Brandi is just as good as Kim . I enjoy having them both as my hair stylist even though the Kim did leave .

Absolutely the worst experience I've ever had in my life. I was horrified! First, they assigned me…read morea young lady who clearly didn't know what she was doing. It was obvious that she was a student still learning how to cut hair. You could tell she did not want to do it and was rude and very unprofessional. When she asked me what I wanted I told her that I usually go for a number 2 for the sides and a 5-6 for the top length. She started looking for her supplies in her drawer and couldn't even find her comb and then she said that she only had a number 4 for the top and that's all she was going to be able to do. She did not have the proper supplies!! I said to use her own discretion thinking she was a professional but I promptly realized she didn't even know how to properly hold the sheers to cut the sides or even the trimmer, which I thought would not be difficult to manage. She used the number 4 and it was way too short and since she was holding it wrong (I could feel something weird happening on my hair but could not see it) she made me bold and completely ruined my hair. The sides are uneven, the top is completely bold, the front is too short and I honestly look like someone shaved my head but used different numbers for each side. I did not get her name but she was young, in her twenties, long brown curly hair, glasses and she said she was half Jamaican, half French, which she mentioned because she asked me if I was from Calgary and told her I was but that my parents were from Colombia. I usually don't write reviews like these but I was so horrified that I had to say something. I just cannot believe that they would charge me 37 dollars plus tip for completely ruining my hair prior to an important Christmas event I'm supposed to attend in a few days. The haircut is so bad that I'm actually thinking about not attending this event because I would have to wear a hat. Whatever you do, DO NOT go to this Chatters, the quality is absolutely terrible, the people that run it are unprofessional, not knowledgable at all, they were supposed to have 25% off but was still charged full price. There was no compassion or willingness to fix the issue and compensate me in one way or another, I just paid and left. I just wanted to get out of there and run as fast as I could! I'm going to let the photos I took speak for themselves. And I will most definitely be taking this along with my evidence to the Better Business Bureau to place a formal compliant against this business so they can issue a fine. I'm going to contact my bank and show them the evidence and stop payment on the $42 dollars (including a $4.50 tip) they charged me for a haircut that is going to ruin the rest of the year!

Amira was fantastic from the consultation to the highlights, root touch up and cut. I couldn't be…read morehappier with the results. thank you!

DO NOT GO HERE! Don't waste your money!…read more Well I would like to begin with if I could give no starts that's what I would give. I went there to get a trim and nails done. So I have to admit I was 15 minutes late for my appointment which is understandable but they could've just rebooked me if it was gonna be such a big deal and after I got my nails done I got trim and a little bit of bangs. Well I called back because one of my nails had already broken off and I explained to them that I didn't feel comfortable seeing the same girl but the receptionist jake kept pushing and pushing and making me feel more uncomfortable until the point where I wanted to speak with a manager. The manager I spoke with was very nice and assured me if I came back to get my nail fixed everything would be ok and no judgment. But boy was she wrong. The lady that did my nails was so rude I waved to her and said hi and she just looked at me and walked in the place. And not to mention so rough because I explained to the manager the reason it took 2 1/2 hours to do my nails was because she didn't use the drill and just used a nail file. Well I can see why she didn't use a drill because she chopped my fingers up trying to fix her job she did the first time. And than she started to shame me because when I waved to her I was having a smoke and said well you can't have your nails white because you smoke and they will turn yellow right away. Just an all together horrible experience there. And the guy who cut my hair I felt like he was judging me because I had just had my nails done and my makeup was done and he said "oh where are you going to a big party?" And I asked for a trim to try and get all my ends not looking so fried. And not a straight across cut and as I was explaining to him he just brushed me off like ya ya I know what you are talking about. But clearly he didn't and not to mention my bangs he fucked them up doesn't even look like bangs. I will never be going back here and will advise everybody I know not to go to this place just because of the disrespect that I was given by the employees there and not to mention after I went back and got the nail fixed the exact same one broke in the exact same spot horrible. Oh ya and she didn't take the extra gel that was under my nails as well

I decided to try The Hair Lounge based on other recommendations and I am really glad I did! From…read morethe moment you walk in, everyone is super friendly and welcoming. The business is in a converted old house and it's very cool. I saw Sydney for my appointment and she was professional and experienced. She did an amazing job on my hair and I am very happy with the results. I will definitely be returning!

Had my daughter hair dyed and wanted to pay professionals to get it to where we wanted it from a…read morefailed previous dye. They used semi permanent and said it would fade as her natural hair grew out. It lasted 3 weeks! And they wouldn't do anything about it after me calling. I paid 150$ for her to have a different color for 3 weeks. Very disappointed, had they clearly said it would fade it weeks, I would have told them to do permanent. Businesses should stand behind what they do, and ensure that customers are satisfied. Sadly won't ever go there again.

Absolutely horrific. Where do I begin? Please make sure you view my photos & Screen Shots…read more I came in and asked VERY clearly that I wanted platinum blond hair (my hair was already light blond, just had root growth). I said I wanted my under hair all back to my natural color, no highlights. I wanted it to be this way so I wouldn't have to touch it moving forward. My plan was only to do 1/2 head of highlights in the future. The "blond specialist" told me I would see the dark. I said YES that is what I want. I told her not once but 3 times I did not want it natural or blended. When I do braid tails I want to see the difference. So she puts my hair in foils and I'm thinking ok she's doing highlights on top and dark low lights on the bottom. NO she was putting highlights on the under parts too and a few lowlights that didn't even go to my ends. Completely dismissed what I asked for and did her own thing. Aswell she put in a 10 developer which DARKENED my blond hair. I didn't get anything close to platinum or what I asked for. Furthermore my haircut was completely uneven. I had so much gold in my hair. She also didn't do the highlights close to my scalp... they were uneven in many parts so of course I would have to come in sooner and spend more. It's a dirty trick some places do. I had an inch of roots by my part. Also the very few lowlights she did she didn't even put in evenly. I have panels and the ends didn't get any of the color. I have spent everyday hating my hair and felt ripped off spending almost $700 on a hair that wasn't close to what I asked for. On top of this they are jacking up product prices a lot. I got R&Co which they added an extra $20 more than the the company sells it for. After a few uses the cap became clogged to I contacted R&Co with a video showing the faulty product. The product is supposed to be a fine mist and as you can see it come out thick and not a mist. The company emailed me back telling me it is their policy that all salons that buy from them must either refund or replace the product and it would be MY choice which I preferred. I contacted Ari & Blair letting them know I contacted the company and what their policy states. I copied and pasted the email. I asked for a refund to be put on my credit card which they have on file. They refused and told me I could come in and get a replacement. I responded with no, I asked for a refund. It also costs me more money to hop in an uber as I do not drive. Again they are very dismissive and do what they want. Since they ignored AGAIN what I requested I decided to contact R&CO and tell them they are not following policy. This bring me to this negative review which I was on the fence about writing but after their dismissive email I decided no this experience is beyond bad. They are over charging, jacking up product prices, don't listen to what you ask and you will pay more than Vancouver prices for awful looking hair. Good thing Calgary has other places and I have already booked somewhere else to fix the awful hair they gave me. To be honest this has to be the worst hair color and cut I have ever had and the most expensive. I'm actually on the fence about contacting bbb about this. The other negative reviews are very accurate.

Worst experience of my life , they all charge an arm and a leg and garbage cut and color …read more I asked for a specific stylist and she was not there she was on vacation or something so this other lady took me. And slapped on a shit load of bleach ! I asked for a couple of streaks and she put bleach on my whole head . While she was doing it she was smack talking about the lady who was on vacation saying she wished she never came back . I called about the issue with my hair and was offered to come back in so they can look at it ! Who in their right mind would give you their head again ? I'm not dumb enough . Did u want to make be bold ? Be ware what u see in instagram . They use heavy filters ! Please For the love of God believe the reviews

At Chatters Sunridge, Randell always gives me a great haircut. I have short hair and I've noticed…read morewhen I go to another styles when Randell is off, my two cowlicks are alway cut to short and stick up. I have also received compliments on my haircut. Thanks Randell.

this was not ok the hairstylist refused a perm when my hair was showing no signs of elasticity or…read morebreakage and the reason why they refused to perm my hair was due to my so called Asian hair which will not hold though heat was a option they refused because they thought it will make my hair fall off even though there was no signs of breakage and there is a reason heat is a option

Hi there, I've been to the salon 3 times this year, and will…read morenot be returning. The cuts are good, but the staff wound up being very petty. The first two visits were with Cassie, who is their junior stylist. Sweet girl, good stylist, room to grow :) I had my third appointment scheduled with Cassie for Sat April 21st at 10 am. Due to a scheduling conflict (I was climbing the bow building downtown for charity), I had to reschedule to 1 pm. As she wasn't available, I said I would be happy to take an appointment with whomever was available. Cassie promptly called to say she had a 3:15 available, which just didn't work with the rest of my days schedule. Thought that was perfectly acceptable. When I came in at 1, I brightly smiled at Cassie and said hello. The response was abrupt, and she wouldn't look at me. The stylist that did my hair Chrissy, snapped at me while I was trying to explain what I wanted done. She continued to speak highly of Cassie while being a tad unpleasant throughout the appointment. Wow. All over a rescheduled appointment. I was going to go back to Cassie for further appointments as I thought well of her personally and professionally, but feel that your salon doesn't deserve my $60 every 4-6 weeks. Best of luck.

I went to this salon in a hair emergency. they made sure my needs were met while keeping my hair…read morehealthy. The workers there are super friendly, and have a genuine relationship with each of their customers. I was for a few hours so I saw quite a few people filter in and out and all of them were regulars. the atmosphere was so welcoming, and in the end my hair was exactly how I wanted, and felt even healthier than before. My hairdresser Cassie, was so nice to me and told me everything she was doing to fix my hair to make sure I was comfortable with it. She was so nice and it was definitely a breath of fresh air to go to such a nice salon where they care about you hair and it's needs.