I went to pick up meds 4-5 hrs after the script called in. Told it was not ready. Person at…read morecounter told them to expediate since I was there. Told wait will be 25 mins. 2 others arrived after me & within 20 mins picked up their meds. Pharmacist did not seem focused on filling script but she was talking with others, helping someone with delivery of copy paper, etc. After 45+ mins, meds ready, 2 of 3 scripts only had 8-12 pills, not enough to get me thru Tuesday when more pills available. At noon went to another pharmacy have scripts transferred from Kinney. After 5 hours Kinney called requesting me to complete sale before they would transfer script. Consequently, it was too late for the script to be transferred & filled by the other pharmacy that day. This was the second bad experience with not enough pills and poor service. On a positive note, the other pharmacist was working hard and "staying on task". He filled multiple scripts without interruptions.

I know they're busy, because all the pharmacy business from a flooded nearby town, moved over to…read morethem. I acknowledge how hard the employees are working. But Kinney as a corporation should be ashamed of themselves for not adjusting to the business overflow, and putting strain on their employees. It's gotten worse over the last two weeks, probably because employees have resigned in exhaustion. PAY THEM MORE! My main complaint is the phone. I've spent over an hour the last two days on hold, being sent back to the front of the store, and then back to the pharmacy. If employees are going to be instructed to ignore the phone, then this should be indicated in the phone maze. It's simple -- "The pharmacy is currently not taking phone calls due to increased customer volume." Done. People not happy. But not wasting time waiting for someone to pick up. And Kinney corporation? SHAME!

We had a great experience at the Walmart Pharmacy! Luca was the staff pharmacist. He was bright,…read morepersonable, and really customer service oriented. He went out of his way to contact another pharmacy for us, as well as fully explain our medication!

Hands down the worst pharmacy I've ever used in Vermont. They're never ready for business when…read morethey're supposed to be. And if you say anything about anything they'll refuse to fill your prescription!!! I've never seen a business that uses intimidation to keep people from telling them what they do wrong. Anyone who has a difficult time not saying someone is doing wrong then I don't recommend them using the Berlin Walmart pharmacy. They're is a Blonde who I believe name is Frahya. She doesn't take criticism well not well at all!!! People are such babies these days. Gosh forbid they get scolded or told they're doing a crappy job. I don't understand why so many people can't handle being told they suck at the job they've been hired to do. But due to the lack of people willing to work they're forced to hiring people who can't properly do their job.

My daughter attends a nearby College. I mailed her prescriptions, but the Post Office routed them…read moreto Arizona rather than Vermont. We use an Osco Pharmacy in Maine and they recommended I call a pharmacy close to the College. I called this Osco Pharmacy in Berlin, VT. The pharmacist who helped me over the phone was able to pull up her prescription and get it ready within an hour. He was incredibly pleasant! My daughter has her prescription already. Excellent service!!! This was stressful for us, but because of this pharmacist's professionalism and speedy service, the stress was quickly alleviated. Very grateful for the help!

This is an honest review. For real, this is the Best pharmacy in the state of Vermont. People if…read moreyou want amazing pharmacy technicians look no further! They are the best. They resolved an issue in the amount of time they said it would I'm to the moon so happy I came here today to use it, I'm so happy I did. I had used them in the past and they always treated me great so I'm coming back!!

This location is staffed with some of the nicest people on the planet. I have been doing business…read morewith this location for about 5 years now and I can't think of anything that could be better unless the people could be cloned somehow. I try to never rush them and I often go in and sit down and rest a minute until they get caught up and there's a nice place to do just that. They are the kindest and most considerate people I have seen. Kudos to the crew here! They are able to do a whole lot with limited shelf space. They are all very welcoming and kind and always seem to have a kind word. The only thing they could do better is move to a larger location down the street and then bring in more people with the same great attitude! Barbara and Heather always seem to look out for my interests and save us money. I can't think of that many details or this review would be miles long. I should also mention Carol and Cindy too. Always with a smile! Great job!! Keep it up! I'll never go anywhere else! Their selection is quite vast considering the size and area of shelf space! I'm really impressed!! Thank you!!

Friendly, helpful staff. Pharmacists are professional, knowledgeable, and fill my prescriptions…read morepromptly. Conveniently located next to the Village Market, another excellent resource in Waterbury!

The pharmacy is wonderful. The pharmacy orders and receives my prescription medication so promptly…read morecompared to two Walgreens close by where I live. I drive an hour and a half to get to Walgreens in Barre. Thank you doctor and technicians for your outstanding service.

The pharmacist doesn't even know how to type in the correct directions for one of my meds. I guess…read moreit best to go back to Kinney's.

If I could give Berlin's location a negative star, I would…read more This is the third time I've been harassed by employees with their little handheld devices by the door. I am not stealing from your store, in fact I probably spend anywhere from $800-$1,000/month at your store. To be charged at in front of other customers and accused of not ringing in products that are clearly on my receipt is not only embarrassing but just degrading. I don't appreciate it and especially in front of my daughter who is Autistic and nonverbal. I know this review will fall on deaf ears but if I didn't have to go to Walmart in Berlin due to it being one of the only options in the area, I would not be a customer.

I am a home delivery person and very rarely visit the store. Home delivery, while much, much better…read morethan showing up in person via GMT bus (no longer drive), it has many, many problems in the year and a half I have been with them. Get used to a highly repetitive diet. Bakery is overly sweet. Food overall is a little pricier. No real sales as with the high-low supermarkets. Most of the fresh fruit is inedible. Just try ripening a peach and compare it to the succulent beauties at Shaw's! Despite my highly repetitive diet, they are chronically out of stock on one thing or another. They use an unnamed 3rd party delivery service, and they are literally (nickel and) diming me to death with all the single foods getting its own bag! This added 10 cents each to my cereal and to my frozen pops for getting their own bags. The Vermont bag fee is about reducing bags by charging 10 cents to DISCOURAGE USE OF BAGS ON SINGLE ITEMS. The delivery service either does not know this or does not care.

So, wallgreens in my opinion is great, their prices are a bit high, but they are so convenient and…read morethey have one dollar cheesey dip snacks, but they have gone way out of line recently. When im writing this its before halloween. You dont expect christmas decorations at halloween. Its breaking a well known and well followed rule that you cant put up christmas decorations before halloween is over. Its just common sense. These big corperations are breaking the natural order of things. Also they hire child SAers. So, bad place to go.

We are from out of town visiting Stowe and my husband forgot the 6ft tubing for his C-pap. I called…read moreand spoke to Russ and he was able to help me get what we needed same day! A much better night sleep for my hubby...thanks Keene medical & Russ for going the extra mile

Not only do they not possess the ability to communicate with each other but they also fraudulently…read moreattempt to make automatic withdrawals from your bank account for a device that was returned to them months ago. Complete Fraud