I came back to the Ferry Rd. CVS to get a prescription filled and had no issues and - by some miracle - no wait. No line at 5:30 PM on a Tuesday. Weird. I'll take it! No issues today! read more

Pharmacy manager doesn't take the time to give a dam . Everyone is like a robot , no human emotion. Can never speak to anyone or get a reply with the horrible voice mail robot service line . If you call a half hour before closing forget hearing from anyone at all because they already to go home before quitting time . read more

The pharmacy is almost always out of stock of routine medications. They have maybe 1 person working the store so if the checkout gets busy, the person is on the register, they cannot go help the persons doing self checkout when the register alerts to needing a manager. I would transfer my meds from CVS but I'm stuck for now. read more

Extremely rude older blonde woman working at the register - not actually checking people out, just overseeing what the other actually competent workers were doing I suppose - decided to come over to our self-checkout and tell us we were "holding up the line", even though we were buying one (yes, one) nail polish. Just because we were a group of more than four people doesn't mean anything. Didn't even apologize when I explained the situation - exactly like that, that we'd literally bought one nail polish and our receipt was printing, didn't even get into it's not our fault that they only had one working self checkout available to customers and she wasn't even working the other register she should've been working - and instead seemed to act like it was still my fault? She's lucky I didn't get on her for just overlooking us when I hit the help button and having some other worker do it. If whoever manages this CVS reads this, and I hope to God she isn't the manager because no wonder it's run the way it is then, either talk to her about customer service or fire her. Not going back as long as she's working there. read more

This pharmacy is totally terrible. I got 3 prescriptions filled and my husband picked them up. 2 of them were wrong-they were prior prescriptions which my doctor had cut in half since then. They grudgingly said I could return them for the right dosages, and, when we went back 2 days later, they said keep the wrong prescriptions and cut the pills in half. One of the meds are tiny little pills which are almost impossible to cut in half. This was their mistake, and both people we dealt with in the pharmacy acted like they were annoyed and didn't have time for us. I will find another place to move my prescriptions from now on, and I won't go there to shop for other products either. Don't use this location. read more

I can see why this location has 1 star. They deserve less than that. Their staff was disgustingly rude when I called. How can you work in customer service with nasty attitudes like that! The woman didn't want to answer my question and immediately hung up on me. CVS please do better. read more

This is ABSOLUTELY the WORST CVS pharmacy I have EVER been to. It is infuriating that you could be on the phone ALL day to call them, and EVERY SINGLE DAY no one picks up at all. What if it's an emergency, like I have right now? There is NO excuse for no one picking up ANY day I call! It disgusts me. The only good thing about that pharmacy is the worker Joshua. I am switching to another store immediately. I've never said anything to them because I've felt bad, but now it's ridiculous. Don't EVER use this pharmacy!!! read more

When I tell you I'm frustrated... this would be an understatement. I've been on hold (as I am typing this review) for over 30 minutes and no one has answered. I don't know who is responsible for this, but it's awful. I have half a mind to change where I get my prescriptions entirely. read more

I don't think I have ever seen a group of retail employees in the pharmacy at this CVS who give less of a damn about customer service or the needs of people filling prescriptions. Forget about trying to get through on the phone, because they simply don't answer in person, expect to wait and no one is helpful. read more

The pharmacist was like a lazy boy recliner. God forbid I asked him a question. You should not rely on your looks anymore to get you by. Bad service, bad attitude. read more

I've recently had to switch pharmacies from Rite Aid to CVS because of my insurance. I am so upset and disappointed in this CVS on Ferry Rd. The people in the pharmacy are rude and can't be bothered waiting on you. I've gone several times in the last few weeks to pick up prescriptions and each person who has waited on me are the same (listed above) I will be changing to another CVS and hope to get better service. read more

this is my favorite CVS of all time. I have been to many many drug stores in my day but this once stands out. the biggest reason being the staff. the young man that checked me out was extremely friendly and offered me help on two or three separate occasions. he was in the aisle putting up what looked to be sale stickers but he went out of his way to get up and help me find what I was looking for. the other employees I've encountered have also been very nice and this store really gives off a family vibe. always very clean and well kept. way to go guys! read more