I was an employee of Lenape Valley Foundation and had been using Genoa Pharmacy since the y came to…read moreour facility. We were told they would match the lowest price we could find. For years they were doing that. Since they have this new pharmacist there have been problems. She insists their Optum card is the best price after I proved to her otherwise by giving prices from GoodRX. My first time transferring a script to another pharmacy, she transferred the wrong script. The pharmacist at the new pharmacy called to get the right script and the place was closed. She will contact them in the am. I believe this was done in spite. I DO NOT recommend the Genoa Pharmacy in LVF to ANYONE and will be filing a complaint w/ the Company

Pharmacy got new employees and have been rude and short with me. Today I go into fill my mental…read morehealth meds ( Friday before memorial day weekend) so they won't be open till Tuesday. There was a mix up with whether they were filled somewhere else but I only come here for my mental health meds for the last 4 years so while trying to fix the situation she is extremely rude, I almost had it fixed and she shut the window to the pharmacy and went to lunch. I am patient so I waited till she came back and I had everything fixed by the time she got back from lunch. At which time she waited on everyone else before me then decided to cancel my prescriptions!! They are mental health meds they are not narcotics or anything like that. She was so mean and rude about it she had me in tears the whole time. She made me feel like I was doing something wrong. All I did was what she told me. She told me what to do to resolve the situation and I did it and she made me feel like such a peice of shit

Review for CVS - S. Main Street, Doylestown…read more Customer service at this location has been inconsistent for over a year, but unfortunately, it seems to be steadily declining. Today, I stopped in to pick up a prescription and was disappointed once again by the lack of courtesy and professionalism. There was one person at the counseling window, one car at the drive-thru, three customers at the island, and no one actively at the main counter when I approached. The staff member abruptly shouted, "I CAN TAKE THE NEXT PERSON!"--with no greeting or acknowledgment. When I stepped forward, she immediately demanded, "LAST NAME. DATE OF BIRTH," without a single polite phrase or tone. I mentioned I was picking up three prescriptions. She bluntly responded, "There is only one," and made no effort to look further or offer assistance in checking for the others. There was no conversation, no attempt to be helpful--just short, clipped commands. At checkout, she barked, "SIGN THE PAD!" again with no pleasantries or basic customer courtesy. The transaction ended without even a "thank you" or any closing acknowledgment. With so many options now available--from online pharmacies to in-store services at Target and grocery chains--you'd expect CVS to prioritize customer experience. Unfortunately, this visit reflects a serious lack of care and training in customer interaction. I hope this feedback is taken seriously and improvements are made.

This is the best of the 3 CVS's in Doylestown "proper". The…read moreone on Ferry Road is super slow. The one near the Giant (CrossKeys Plaza) is fine. The one here (South Main Street) has friendlier staff and I can get in and out the quickest. I am thankful that my "little" home town has grown enough to support 3 CVS locations. How times have changed.

doesn't seem the same since Jerry left close at 2:00…read moreSaturday closed Sunday had to have a Rx transferred to cvs

Been living in BUCKINGHAM since 1996, and this week I made my first visit to WP. Everyone was so…read morewelcoming and friendly. I had been using CVS Wrightstown but their Rx pricing was ever increasing and finally I called Jerry. the price for mt Rx was $90+ at CVS and $12 at Whitman , after insurance plan. This is my new go to place, even if the front of store stuff turns out to be a bit more expensive....which it may or may not be. Besides, it's nice to support local businesses, and i should have checked them out years ago.

Passable. Not as good as the Giant in D-town (which was…read morere-done a few years ago) and still better than the over-crowded Acme, They carry a few items that Giant doesn't (very specific stuff that I happen to like) so I come here only for those items. They also have a Coin Counter but it takes 11% if you want cash (OUCH) and 5% if you want a Weis' gift card instead. Not awful but not amazing. Still, helpful to have competition in town (Acme, Giant and Weis' are pretty much it - you can go to Warrington for Wegman's).

Maybe it was an off day due to the holidays but it was a mess when I visited this Weis location…read more Cleanup needed in multiple aisles. Low stock on almost everything. Items listed with sale prices but didn't ring up properly at the register so needed to wait almost 10 minutes to have my bill straightened out. If it was cause of the holidays then you're better off closing and not giving crap service.

The staff are nice but they seem understaffed and miserable. They mess up my family's and my…read moremedications all the time. For example, I got into a car accident, and I have been using my auto insurance for my medications. However, that requires prior authorization. There are times when I come to pick up the medications but they tell me that they never got that authorization so I have to wait sometimes up to a week for that essential medication. Another example was when they failed miserably to do their part when it came to dealing with this acne medication called accutane. They told us that we had to call insurance to get it sorted out, when in the end, it was actually the pharmacy's fault. They never apologize for the mistakes that they make and for wasting our time. I only come here because it is convenient. If you are looking for a pharmacy, avoid this place.

This CVS was so understaffed - granted it was a slow summer Sunday at 2 PM - but come, on. ONE…read moreperson running the counter, and film processing? Not enough. We ran in for a Kit Kat for our DD. Not a great experience. Meanwhile the store itself is 4 star - large aisles, stocked well, clean. Maybe someone called out sick?? The nice lady at the counter (apparantly the ONLY staffer there) was very pleasant, but she was overwhelmed and all by herself. Step it up, CVS management!

If you are interested in supporting local business and having a superior customer experience, then…read moreI highly recommend transferring your prescriptions to @Chalfont Pharmacy and/or purchasing your OTC (Over the counter) medical/health products from them. The prices are better, they will special order items for you and the pharmacist and pharmacy staff make an effort to know each client personally and to care for them like family. Not to mention, free prescription and OTC product delivery and walk-in flu, covid, shingles and other shots/vaccinations are all available without an appointment or long (even brief) wait. I speak from personal experience. Take a chance and find this will be one of the best changes you'll make