Avoid this store, and possibly all CVS's. They have a new policy where you can only talk to someone in the pharmacy when it is convenient for them, not you. The automated message that I received was that my call would be returned in "approximately one hour". This is such a terrible idea with respect to customer service that I felt like I must have misunderstood and I called the main line. It was confirmed that it is not possible to talk to anyone in the pharmacy except on their terms, the very people who would not have a job if it was not for someone having a prescription filled there. When I stated that this is a terrible business model, the person with whom I was speaking hung up. I did not raise my voice, I did not swear, I simply told him that this new policy is terrible for customer service, and before I could finish he just hung up. Rude behavior and a dreadful business model. Take your business elsewhere. read more

Amazing Customer Service. They don't mind stopping to ask if you need help. They are simply amazing. Would recommend anybody to shop, or stop by CVS. read more

CVS Pharmacy - The outside - Drugstores Near Me - KINGSVILLE, Texas

I would have to agree with Erik, on this place. I have had amazing customer service here. I entered one evening approximately 16 minutes before they were scheduled to close. I advised the clerk that I would be making some double prints of some photos, for an important case, I was involved in. I attempted to use the photo machine that creates prints of of my disc/memory card. She advised that, for the # of prints that I needed, double prints would not be possible , before they were schedule to close. She suggested that she run half the prints on her machine, while I do the other half on mine. I advised her that some of the material on the memory card was questionable in content, and she advised "she did not mind, she had seen it all!! She got both machines up and running efficiently, and continued to conduct her closing procedures, while occasionally checking to ensure that things were running smoothly. We got done and checked out, 1 min after they were scheduled to close!! She was very courteous, professional, and efficient!! read more