Samantha helped me with my coupons and i appreciate her for that. She was a nice change of pace for the usual not so nice customer service from this location. read more

This is the worst CVS the staff are rude and unpleasant to deal with . I called 45 minutes ahead of the time of my arrival , I was on hold and stayed on hold for another 30 minutes in the drive thru. When I arrived to the window I was still on hold and a man said I needed new insurance info . I told him my insurance has been the same for the last 2 years he shrugged his shoulders and close the window . A lady came to the window and after 5 min she said I she will try to help me but there are people behind me . Once I explained to her that I have been waiting on hold still and hung up the phone she close the window to figure out what she could do with issue for insurance . She return and said she could give me a coupon and I can return Monday with a receipt for a refund once insurance fix the issue . I said okay however she didn't want to re enter my good rx gold membership instead of the one they have and closed the window . A man came over by the name of Andrew the lead and said I needed to go around and come in . I explained o have been waiting just like everyone else and it has not been more than15 minutes as I waited 30 for one car before me . He went over the fact I had 4 children under the age 5 in the car and said if I kept going I would have to wait a half hour instead . I told him I can not and will not as I need the medication and will not leave my kids in the car . He closed the window and the lady staff finally decided to enter my information . She return and said that normally they call the police. And I explained to her that if that is their practice it is sad and I'm sure an officer would understand I can't leave my kids in the car to make her happy. This is the second time something similar like that has happen at this cvs they are rude and hard to work with . read more

Went to the pharmacy drive through and pulled in at 5:56 and was waiting my turn. Then when I pulled up to the window at 6:03 the lady said "sorry, we close at 6", which is fine and understandable but I was inline at the correct time and it's not my fault it took them longer for the others. That being said, I don't usually wait until the last minute but mistakenly thought the pharmacy closed at 7pm and realized after that I was looking at the other Raynham location-- might be something for CVS Corp to look into so people don't confuse the two locations and actually get into a bad spot. The lady was polite saying sorry, but it was inconsiderate or bad policy to not finish the requests for the last 2 cars (that were there before closing just waiting). read more

Terrible customer service. I called the phone line to try to complain about being forced to use the self checkout aisle. I get it , it could be a nice thing to not have to wait for an employee to check you out. However when you install self checkout systems to make me check myself out in lou if hiring employees and being productive for the economy I have a problem. I called the classic phone number 1800-shop-cvs because this is the only option you have to complain about something. The phone tree was broken, and there was no way to even leave a complaint. Inhave never worked at cvs but it so happens I have known multiple people that used to work at the bic, and have heard the horror storys of how they treat there employees. Enough to make me want to avoid ever buying anything at a cvs if i can help it. Cheers read more

This used to be a good CVS store, but now you're lucky if they answer the phone! It's not the pharmacists' fault, as they sometimes only have2 people in duty. This is a very busy store. CVS, you need to add pharmacists now!! read more

I went to the CVS on Rte 44, Raynham today to get a shingles and Flu vaccine. THe area they have blocked off for the vaccines was FILTHY, I am talking garbage on the floor, old bandaids,dirt, the rug looks like it has not been vaccumed in months. I was appauled by the filth. I will never go there again. It was disturbing. read more

Absolutely outstanding, wonderful, pleasant people who have to deal with insurance, non responsive providers ( not mine. She rocks) and people who " lost" their adderall. I can't say enough nice things and how helpful they are trying to fix problems. read more

Erica the pharmacist at this location is fabulous! So knowledgeable, helpful and kind!

I had a sick child and came here to pick up prescription. Was told that it would be ready in 10-15 minutes...Thinking its better to wait than go home we waited...20 minutes passed by and was told "its not done yet, wait another 10 minutes"...Another 20 minutes passed by and it wasn't ready still!!! Finally after more than an hour the prescription was ready...If I was told right from the start it would be an hour I would have just taken the sick child home and came back when it was ready rather than try to entertain the child with fever for more than an hour...This was a really poor customer service experience... read more