Its always been a great experience at this pharmacy. The staff is very helpful and I haven't had a…read morecomplaint over the past 4 years doing business there.

Pharmacy Manager Gordon made me go the drive-through line twice because I asked her to charge my…read moreprescription to Good Rx instead of my Medicare Supplemental provider. There was no notice in the store or on the CVS app that said you have to call the store pharmacy on the phone if you want to pay with Good Rx instead of your insurance provider. The store had my Good Rx number in their system and had used it several times in the past on my request. The manager's only goal was to run customers through the payment process as soon as possible. This store has really gone downhill in the last few months.

This pharmacy is run by a fabulous and honest family. Thankfully, I have only been on one…read moreprescription over the last many years, but buying it from James was easy and inexpensive. He also sells high quality natural supplements, local elderberry syrup and gifts. Highly recommend!

I drove by this little green building at the top of Wonju Avenue several times before the curiosity…read moregot the best of me. This really wonderful guy named James Pate runs what he calls a cost plus pharmacy. He looks up the actual cost of the prescription medicine and add $12 for his profit and that's it. That's all you pay. I realized that I have probably paid tens of thousands of dollars extra to Wallgreens Kroger's and CVS over the years. I could have kept that money. The last prescription I filled saved me about $150. I like my old pharmacies that I have used but I decided I could just take the $150 and give it to them if I was really that worried about it. I decided to keep the money for myself and take all my future business to Fairway pharmacy. No wonder those places have such fancy buildings, I've helped buy them. He doesn't take insurance and so this plan isn't for everybody, but if you're paying for your medicine, I recommend that you keep your dollars and let someone else line the pockets of the big guys.

The bakery is a joke. No one is ever available, always have to go to customer service to get…read moreassistance. They totally misspelled the name on a birthday cake for a 5 year old. The correct spelling was AIDEN which I spelled for them when they took the order. The misspelled it on the cake and on the sticker.

One word for the bathroom. Ick. Maybe two words. Quite disgusting. 3 -5? Really really nasty…read more Why did I go in? Too much coffee and almost 150 miles since our last stop. One word. Desperation. The store, nearly empty on Saturday afternoon, was dim which just exasperated the dinginess. On a positive note, there were several registers open and a few of the self checkouts were functioning. Though, the employee guarding the registers, arms crossed, eyes darting between registers, made me feel guilty as she watched me ring up my two Gatorades. I had the hand sanitizer out before my butt hit the car seat. Only 459 miles to home....

WalkIng into Brooks Byrd Pharmacy is going back into the past! It is a treasure offering REAL,…read moreOLD-FASHIONED ORANGEADES!! (They also offer lime & lemon). The counter is decked out just as it would have been "back in the day," they use shaved ice & the pricing is excellent. These are a treat & also a go-to when my daughter is under-the-weather. What a jewel!

we would be hard pressed to afford our prescriptions with out brooks-byrd,,good people and they are…read morefast.thank you brooks-byrd.

I've had the same encounter with a pharmacy employee twice. I gave my info and shared what…read moremedication I was picking up. She said they didn't show I had a prescription to pick up and basically dismissed me. I showed her my phone and that I'd received a message that the script was ready. After taking her time to find it, she confirmed it was there. Never apologized nor took accountability for her poor customer service. A couple days later, same employee and a similar situation. This time, my doctor sent the script to a CVS out of state. I showed her my message and I wasn't aware it went to a different CVS. She comes back and says it was sent to a different CVS and again, attempted to dismiss me. I asked her to transfer the script to their store and fill the script. She did and it was ready in 10 minutes. What happed to customer service and attempting to find solutions to problems? I give grace to everyone working with the public, especially this time of year when everything is busy. The point is to slow down, be kind, be patient and provide excellent service. Their reviews are reflective of the poor service provided at this location. I haven't had issues with any employees at this location, with the exception of the aforementioned. CVS, you have some work and training to do with your employees.

This place is terrible. Been on hold for an hour just to speak to the pharmacy department. They are…read morerude when u go in. Something needs to be done. This has been going on too long.

Well managed store and pharmacy--happy customer for years.read more

very disorganized. If you call in two prescriptions, they will never be ready on the same day. so,…read moreplan on several trips. Pharmacist is rude. Only go because close and drive through.