Worst Pharmacy in Winchester. This has been my family pharmacy for years because they are open on…read moreweekends. Yesterday, July 6, the pharmacy was closed with no notice because they had no pharmacist available. Who runs a business this way? I guess staff just clone and go as they please at this location with no thought to how that impact elderly ill patients who don't have the courtesy to only get sick on weekdays.

You try to pick up medications- you get to the drive thru a few minutes before 1 and you can't get…read morewaited on. They say they are closed for lunch. Also you try to refill on the app and they are never ready even though it says you have med

Every time I try to use them they waste my time, don't have product and basically force me not to…read morebuy locally. I am optimistic one day they will learn and succeed but not longer with my time, money or patience.

After a family member had a major surgery at the end of June they have always been just a phone…read morecall away! They are always incredibly helpful and always willing to answer any and all questions. Great staff and service. And they're local.

Capital Pharmacy has been great for keeping up with our vaccinations for flu & Covid. They are very…read morehelpful with our other medications, too. Hubby takes insulin & Capital Pharmacy delivers that & keeps it chilled. We had to get a wheelchair from them, & they delivered it & showed us how to use the foot extension. Capital Pharmacy has been good to us!

The pharmacist and staff are Very helpful. They continue to work with me in a personal way with…read morerespect. I have found that they communicate with me immediately when there are any questions or issues with delivery of my medications. This pharmacy definitely attends to the individual customer.

10-10-24: If I could give this pharmacy a zero star rating I would. They have changed ownership,…read moreand I chalked up a lot of the lateness and difficulties we were having getting our one prescription filled and mailed due to the changeover, but it is beyond that. I had trouble getting them to mail the prescription the first time, and they advised me to submit for a refill a week ahead of time in future even though they had said 2 to 3 days the first time. I used their portal on September 30th to submit for a refill to be mailed and received an email confirmation from the system that it had been accepted. Ten days later, no update and no prescription mailed. I call and they tell me they have to make this one which doesn't sound at all like how it was filled at other pharmacies. I believe it came premade in a pump bottle. They said they would receive what they needed tomorrow and then mail it. What the heck? So I call them up again and cancel it. I also calmly tell them that we need to transfer the prescription to a pharmacy that can fill it in a timely manner. It shouldn't take several weeks to ship this. So then the person I assume is the owner calls us and says some absolutely crazy story about my husband being in there the day before and them telling him he had to bring the box into the store so they'd know what to order and he hadn't. What the hell? 1. This prescription was already in their system and had been filled by them previously. 2. My husband, myself, and daughter are all mostly house bound and severely disabled from chronic fatigue long-covid. We have had to self-isolate to avoid viruses which will worsen our already severe conditions for over 4 years now, and we are together 24/7. I even almost died 1 1/2 years into this due to the cardiovascular damage long-covid caused in my left lung. I barely survived an emergency lung lobectomy. When I say we are sick and disabled I mean it!!! So my husband never ever set foot in that pharmacy on any occasion!!! When I confronted him on this, he back pedaled and said we should go to Walmart. We are too darn sick to go anywhere! That was the whole point of having the medication shipped. We are too sick to leave our house and can't risk getting sicker!!!! And your pharmacy made our very difficult life harder for us when it was supposed to help. So I just had a lovely conversation with Amazon Pharmacy and they are working on getting it transferred. Good riddance Bourbontown Pharmacy!!!! And it's because you tried to gaslight me and blame us for your shortcomings on multiple occasions that I used my precious energy to write this review. I was just going to leave it be, but you brought this on yourself! Shame on you for what you did to us!!!!!

Pharmacist blasting loud music and dancing weirdly around . Place sold a year ago. It's no good…read morenow. No thanks - messed up prescriptions and they don't deliver items that were to be delivered Can't leave fast enough They've messed up way too many prescriptions now. Would leave a ZERO star if that was possible .!!!! Stay away !!!