" This is the worst experience I've had here in Miami with car insurance companies!!!…read more Customer service is terribly bad--they don't answer the phone, they don't respond to e-mails... the worst incompetence that I never seen in Customer Service "Car insurances" Give them 1 star is A lot!!! I can give them - ooooo My driving record is spotless, but for this company, it's completely irrelevant because they never take it into account when charging me, even though they supposedly should!!! They "only" overcharge for Car insurance!!!! They offered me a service called "Drive Safe and Save" with a device that needs to be installed in the car to monitor miles and driving habits, but they never guided me or told me I had to report the history 20 days before the policy expired... Because of this, they didn't take this system into account when charging me for the next 6-month payment. Because of this, they lost a customer, and I finally decided to switch car insurance for the upcoming semester!!! NEVER AGAIN!!!! Tatiana A.

This agency is completely unprofessional and avoid them if you can. They provide inaccurate quotes…read moreand policies.

I have been their client for many years. Armando and his staff are exceptional. I trust him that I…read morehave both my cars insurance and are the agent for my homeowner's insurance. Armando and his staff is always on point, they always respond to my concerns and give great support. Their customer service is excellent, and I highly recommend them. I would be remised if I didn't mention Alain E. Avila, who handle my homeowner insurance. Thank you for always my advocate..

I've been with Armando for many years now. He is very professional. Great service. Would recommend…read morehim to others.

UPDATE: Fast-forward to one year later, and Ms. Janet Garcia remains a customer service rockstar!…read more The help that I was getting from the agent I had used for the past 3 years recently declined immensely (he shall receive a review reflecting this), so I once again contacted Janet to see if she could meet my insurance needs. What she delivered exceeded my hopes and expectations, and I have become a genuinely satisfied home + auto policy customer of this agency. In my opinion, Janet deserves the highest of recommendations. She is polite and kind, personable, intelligent, skilled, seasoned, attentive, efficient, honest and trustworthy. Frankly stated, she put my former agent to shame! ORIGINAL REVIEW: Both my auto insurance policy and my homeowners insurance policy are soon up for renewal; my current carriers hiked their rates recently, placing the full onus on NAIC as the reason. I promptly decided that it would be prudent to seek quotes from other providers, and left messages for a handful. Account Manager Janet G. @ Raul Despian's agency was one of only two in total who responded immediately. She's been amazing! She spoke with me, I explained my situation and emailed her all the necessary info, and she soon provided me with very solid, comparable, great quotes. I can state from this recent experience that Janet's professionalism, diligence, politeness, competency, and genuine eagerness to help me is -- sadly and unfortunately -- very rare these days. I found her work ethic to be admirable and exemplary. Ask for her! 5-star customer service!

Don't sign with this agency. After I paid in full for six months, four months into the policy, they…read moreasked for an additional 400+ dollars or they were canceling my policy. It was because of a paper that needed to be re-signed because they changed companies, but they did a terrible job of communicating this to policy holders. I filed a complaint with the state of Florida and I'm still waiting for a resolution from the agency. New info: I finally spoke to Alexis at this agency. She admits that maybe they didn't do a great job informing people that a form needed to be signed but was unwilling to make it right. I just switched insurance companies. I don't need to deal with dishonorable, deceitful companies.

I have been using this company for several years and they tried have gotten worse every year--I…read morequestioned why they charged me 1200 for a policy I never actually had. I demanded a refund and they dropped me---scammers run for your life--worse company to use I highly suggest staying away from them if you want to find a good policy run for your life and loo elsewhere. I learnt my lesson. where is my 1200 that your insurance provider stole from me---you suck

Matt has been instrumental on policies such as liability, construction, E&O insurance for my…read morecompanies and my family. No question is ever a dumb one, Matt assists in helping one understand the intricacies that make him a star! Highly recommend!!!! Thanks!

Excellent customer service either via email text or phone! He actually answers the phone and if you…read moreleave a message will call you back the same day! Dave is personable and will get you the best insurance at the best price available!

Dave Collier has been our sherpa of health insurance for the past 2 years. As a small family run…read morebusiness it is hard to get affordable insurance and even further complicated by purchasing through the marketplace. Dave has been very helpful at untangling what is required and ways we can save money.

Friendly, Fast & Fabulous!!!…read more Ever since one of the top two, well-known, tax preparer companies totally messed up my income tax return many years ago, I've resisted entrusting anyone to complete this annual obligation for me. But with an ever-expanding to-do list and a great fear of missing another filing deadline, I sent up a last minute plea for help and like Batman, Craig came to my rescue! The other Yelp reviews were right. Craig was so helpful. He didn't berate me for getting caught in the filing deadline crunch, but instead he put me at ease and quickly outlined an action plan. Thanks again Craig for your professionalism, clear communications and hard work. Looking forward to using your services again next tax season, only earlier--I promise!

Found this company on Yelp. Read the all the amazing reviews and after doing business with them,…read moreit's all true. Would definitely recommend! They are very welcoming and professional, with expert CPA staff. When you call, ask for Craig, he was extremely helpful and knowledgeable on all things tax and finance related.

Quick, efficient and pleasant to work with; Jessica was incredible with handling my case and just…read moremoved from out of state. 10/10 would recommend this team to anyone in the FL area.

I had a very disappointing experience with this office. When I emailed to ask a simple question…read moreabout whether I would receive a refund on my policy, the agent was dismissive and unprofessional. On the phone, he brought up the fact that I had previously left a negative Google review -- not once, but twice -- which I felt was inappropriate and unprofessional. Instead of answering my straightforward question, he argued with me, told me I was only a client "for a day," and even remarked about State Farm being a billion-dollar company, as if my concerns weren't important. My request for a policy transfer due to poor service ended up being mishandled, and I had to deal with his office again when cancelling a third vehicle. I filed a formal complaint with State Farm regarding this interaction. Based on my experience, I do not recommend this office. I encourage others to take their business elsewhere.

Quality experience…read more they always go above and beyond to help me and my family find the best health plan we can afford.

Where to start... I called a few local insurance agencies to get health insurance since I was…read morewithout any at the time. Either they did not answer the phone or they took my information just to tell me someone would call me back for a quote. Called insured health.. an agent by the name of Jonathan answered.. he was super knowledgeable and showed me a few great policies and broke the pros and cons of each one to me. He was patient and answered all my questions which I'm thankful for. He got me insurance with United Healthcare for just under $80 a month! I feel that's how things need to be done.. just one phone call quick and painless!