NOTES:
~ This place is located in a large light-brown building by The Tower + police station. You can't miss it. Entering the place is a bit strange though as you have to buzz in (I think there are several different businesses that all use the same building).
~ This business is actually obviously CWMBRAN Clinic (hopefully Yelp moderators remedy this spelling error in the business name soon!)
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~ Customer Service:
This clinic offers a load of different fertility related services but I'm not well versed in many of them. I've mainly only ever come here for standard birth control pills. Coming here for the first time may be a tad confusing as you are given a card to determine what you're there for, get called to speak with the receptionist for a chat, before getting a chance to speak with the doctor. It's a bit hard to explain but after some fumbling around and direction from the staff you'll get there eventually!
The staff are quite friendly, bordering on too talkative (had a 10 minute chat to me about her holiday) but I can't fault that to be honest since they're probably just trying to make me feel more comfortable. Another downside (that the staff really can't control) is that every time I've visited, the wait has always been really long since it's normally quite busy.
I've had two different doctors here, both women quite friendly and seemed quite thorough, ensuring that the medication was correct for me.
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Overall, there aren't many things wrong with this place. Friendly people and no-nonsense as well. Only *real* negative is the dreadful waiting time (prepare for up to an hour). Other than that, this is a fine place to go for fertility treatment! read more