installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.

Wonderful work and great price! Will definitely recommend to others! Upgraded my electrical service.read more

From the owner: Garofalo Electric, LLC works harder and smarter than the competition by offering the latest…read moreadvances in electrical information and technology.

Went absolutely terrible. I would be very of their tactics. I called to disconnect service because…read moremy husband and I will be moving in with my daughter and I was willing to pay what was left on my monthly payment. They wanted me to pay over $2000.00they said to et of a 5 year contract I don't remember. They have no compassion at all for my situation.so please think twice before signing with this company.

This company has huge customer service issues. In my previous home I had them for 5 years and when…read moreI decided to sell the house thinking the 5 year contract was up, they found a way to say that because I contacted their technician for repairs at some point, the contract got extended for 5 more years, and I couldnt get out, or I would have to pay 2 years of fee to get out. What the hell!!? They said dont worry, we can transfer your service to the new home at no additional cost. $3k later with non-stopping last minute fees, I have a downgraded service and devices from Alarm.com, and got yelled by the technician Scott in my own home for complaining the keypad was crooked. The technician also lost my second keypad in his second visit, and blamed us, so I had to pay $200 for it again. I am trying to call customer service to resolve the issue for months now, and no response, and I am stuck to a ridiculous 5 year contract. I am very fed up with this company after being a customer for more than 5 years. Absolutely unacceptable!

I was a customer for probably 10 years. It was ok service but I did notice that the maybe 4 times…read moreover 3 years the alarm was accidently tripped it took them several minutes to call. I'm writing this review because I've seen the other comments regarding difficulty cancelling. I called to cancel and was told to send a cancellation notice in writing which could be done by email. I did that and got an auto reply back seeming to suggest that I need to provide them the new homeowner's details if I was selling, or my account would not be cancelled. I wrote them back and told them that I would not be giving them anyone else's personal details. I asked to please do as instructed and cancel my account as I have no active contract and I'm under no obligation to do anything but inform them I'm cancelling. I then get a regular mail notification saying that I needed to call them regarding my account. Around that time I saw that they had billed me again. Long story short from here. I contacted my bank and put a block on any further payments and requested a refund on the most recent payment that occurred after I cancelled. My bank investigated and I got the refund. I called them again tonight to make sure its cancelled and they say it is. We'll see.

I will not provide a star because your agency is not worthy and your system lacks integrity. You…read moreknew from the notes that the technician left in the file in March, 2026 that he was unable to locate the alarm that was going off in the home. The technician left my home without further instruction or care. I hired another company, ADT to locate and remove the alarm. I phone and left a message with a "Princess," to discontinue services. I emailed the company requesting discontinuation of their services, yet money was taking from the account for the months of March, April, and May. I was then told a contract was signed and a letter is necessary. I no longer need your service. I have a company that send a technician to correct the repair needed in the home.

I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

We had this alarm company for several years. We notified them of the sale of our home more than 2…read moremonths in advance by phone. One month before our departure we called again. This time they told us we needed to put in writing. Which we did. They they still charged us for 2 months after our departure. Really? In addition to poor connection service and loss of service multiple times, they kept our money. If you choose to have a monitored service look elsewhere.

Every time my alarm goes off, they send a text and somehow that text is canceled. It's been three…read moretimes now. Police are not called. You call you can never get in touch with the supervisor. There's always an excuse and now they're being sold to ADP figures

This company has huge customer service issues. In my previous home I had them for 5 years and when…read moreI decided to sell the house thinking the 5 year contract was up, they found a way to say that because I contacted their technician for repairs at some point, the contract got extended for 5 more years, and I couldnt get out, or I would have to pay 2 years of fee to get out. What the hell!!? They said dont worry, we can transfer your service to the new home at no additional cost. $3k later with non-stopping last minute fees, I have a downgraded service and devices from Alarm.com, and got yelled by the technician Scott in my own home for complaining the keypad was crooked. The technician also lost my second keypad in his second visit, and blamed us, so I had to pay $200 for it again. I am trying to call customer service to resolve the issue for months now, and no response, and I am stuck to a ridiculous 5 year contract. I am very fed up with this company after being a customer for more than 5 years. Absolutely unacceptable!

If you need an electrician this is the guy to call. He's done two Jobs in my house in the past…read more He's honest and his price's are fair. He gets back to you wright away. So this past fall my neighbor Bob needed a electrician and I referred him to Edwin and he had the same positive experience I had.

We chose Edwin as our Electrician based on reviews and his website indicated certified and insured…read more That is very important for an Electrician. We sent our project details for a quote and he responded quickly. Edwin arrived on time and prepared. He determined the very old outlet in our attic was not active and installed a new outlet for us. He also reviewed our doorbell and recommended a quick fix. As well as answer some brief questions we had about other possible projects we may want to pursue. He was professional at all times and can articulate well. Our family will be recommending him to everyone.

DJB installations came out to troubleshoot a mysterious picture problem. They methodically searched…read morefor the source of the problem and took care of it. Don was friendly, professional and incredibly knowledgeable. He cares about customer service and satisfaction. Considering the hours spent chasing this problem down myself, his reasonable rate was happily paid! Greg Howard

Don was excellent from start to finish. He came to the house and reviewed another quote with me and…read moresuggested a different option that saved me multiple thousands of dollars. His arrived on time to do the installation and I've been using the system for over a week and it works great! I would highly recommend him to anyone needing his services.