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    Cypress Creek Driving Academy

    4.5 (13 reviews)
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    10 months ago

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    Eduardo R.

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    Review Highlights - Cypress Creek Driving Academy

    The lady who gave the road test was very nice and walked me through the process calmly and comfortably.

    Mentioned in 3 reviews

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    DriversEd.com

    DriversEd.com

    1.1(8 reviews)
    2.5 mi

    Absolutely no customer service. No one answers the phone or responds to emails. The online chat…read moreis never available. We did not receive a certificate after finishing the online course, so cannot go on to behind-the-wheel training. No one is helping us. It's a black hole.

    Tried to sign up for two Texas Defensive Driving Online Courses, for self and spouse, but the…read morewebsite got us mixed up and incorrectly said email was already registered when spouse later tried to enroll using a "referral" email that I requested to be sent. Trying to rectify this, customer service reset password to spouse's non-existent account and somehow that caused my payment, course progress, and all other enrollment details to strangely become associated with spouse's email instead. This in turn broke the ability for me to log in with my own email, even on another device, and subsequently I was no longer even enrolled in the course despite having an enrollment confirmation email and payment receipt. The website apparently can't handle one user logging out and another user logging in on the same PC (or perhaps two users in the same house if they're tracking by IP address). Once the accounts were messed up it didn't even help to use different PC's. Taylor tried to help via Online Chat, but I was already aggravated at that point and requested a refund versus waiting for a technician to sort out the website anomalies. We had no problem with customer service (they were very quick to respond via Chat); just technical issues getting two users enrolled on the website.

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    Cypress Creek Driving Academy - driving_schools - Updated September 2026

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