Dusty came out see us. Such a wonderful you guys man! He was professional and honest. We're very leary of contractors, but he set our minds to ease. So thankful he's the one who visited. read more

Great company, great communication and great pricing! Highly recommend! .

Cypress Roofing and Exteriors stone/concrete Veneer Feedback: 25 Nov 2025 Our overall comment is, when we agreed to do the work, we were told we could expect expert masonry craftsmanship. What we got was sloppy, careless mudwork. The crew didn't know how to do our veneer masonry job and refused to do what I and Gino (job overseer) and Chris (estimator/on-site lead) asked them to do even after showing them pictures of what we wanted and said make the job look like the picture. The biggest issue was that after asking Chris and Bob (estimator) to make sure the leader on the job spoke understandable English, never did an understandable English-speaking person work at our job. Gino showed up a few times, listened and agreed with what we were asking for, but never stayed on the job to make sure it was done correctly. This caused all the following problems. They used wrong cement for everything; Type N was supposed to be used as the base coat for attaching the veneers and Type S Colored was supposed to be used for the mortar joints. The crew did just the opposite! Even after being told numerous times by Gino and me. The crew also had to be told to wet the backs of all the veneers; they didn't know to do this essential step to assure the veneers adhered to the base coat. First day was good, except for the splooge on the edges of most of the veneers, plus they didn't have the right tools for the job. I gave them rubber mallets to affix the veneers to the wall without breaking. Although some breakage did occur. They cemented the man-door to the outside crawl space shut. They installed broken stones, but replaced them only after I and Josh Robertson (owner) said they needed to be replaced. Crew didn't know how to do the job. After second day they stopped putting on the skim coat. They didn't understand what I was saying nor did they do what Gino told them to do. One guy, William, would not acknowledge that they had to remove the stone they'd just put up wrong. Ian, the foreman, didn't understand what was needed and wouldn't make William do the job correctly until I had to shout at Ian to get William to replace the stone. I ended up having to get Cris and Gino to direct them to remove and replace the mis-cemented veneers. They destroyed 60 sq ft of veneer stones getting the stone off. They continued to apply the veneers with lots of splooge and didn't remove the mess while it was wet. So, they had to chisel, with a phillips head screw driver (not the correct tool for the job), the dry, hardened splooge out by hand to try to apply the joint mortar properly. After that, the joint mortar was not applied properly so the edges of the veneers were not clean and totally visible, which is the way the job should have been done. Chris, Bob and I all agreed with that, but it was never applied to the job. The joint mortar was also too wet and caused too much joint mortar in a lot of joints. The crew should have known better and gotten all the splooge out. Gino came by to tell the crew how to properly mix the joint mortar with sand and a little less water. The crew still used too much water in the mix. They didn't use a tarp to catch all the chisled splooge coming off the wall and it was walked into the grass next to the wall, killing all vegetation next to the wall. They didn't clean the job site every day. They threw their lunch waste on our property even after I asked them not to because our dog was finding the refuse and eating it. The crew killed 4 plants in the front of the house by setting a box of stone on top off them. Because of all these issues, I ended up being the project manager, trying to get the crew to do the job right. Neither Gino nor Chris was here when they said they would be. I can't imagine what the job would have been like if I had not been there to watch and try to get the job was done right. I should have been paid for doing their job. We've received no satisfaction regarding removing the hardened mortar from the rock faces. The company won't return our calls or texts. My wife and I are quite dissatisfied and would give 1/4 star out of 5 stars for the veneer stone job on our home. Rob and Barney Martin read more

Absolutely great experience with Cypress Roofing!! A tree fell on my house last year and my roof and some of the rafters were badly damaged. They did an amazing job at a very fair price replacing the entire roof deck and the damaged rafters. I highly recommend! read more