the doctor scared.the crap out of me telling me he may have to shock.my heart. womt go back to himread more

Slow down, concentrate on your patient, don't look like you're in such a hurry to see your next…read morepatient. Act like you care about your patient.

I had the worst experience with a receptionist. Instead of sympathizing with patient, she was all…read moreabout business, trying to lecture me even tho the situation was wrong in their part. Instead of reassuring me she gave me absolute doubt to believe in this staff and their ethic for care of patient. You guys are known to cancel Patients appointments at anytime due to low staff and to use that to hold my family's prescription is wrong.

Attempted to make an appointment after my pcp referred me to this facility. Office staff were…read moreunprofessional. They put me on hold for over 30 minutes and dropped the call. I called again and was greeted by a different staff member, she took my information and placed me on hold. Soon after, she dropped the call. I called again and they forwarded the call. After frustrations, I informed another gentleman that I was trying to just make an appointment. He was patient and took my information and placed me on hold again. Never heard back. I called my pcp and asked to be referred elsewhere.

Dr Catcho was my moms cardiologist for many years however I was very pleased when Dr. Hart too,…read moreover her as her doctor. She is so nice and helpful, she is very patient with my mom and her condition and makes sure we understand everything that's going on. The beautiful ladies that run the front office are so very nice, I actually look forward to seeing their friendly faces on her visits. Keep up the excellent work ladies. Oh and the office is always clean and my mom loves the plants in each visit room. I highly recommend this office for your cardiomyopathy needs. Dr. Hart great doctor Friendly staff Cleanliness Great service over all

I was helping someone else make an appointment. I was told b Two medical assistants that they will…read morenot provide interpreter service They are not willing to provide interpreter service or accept your own interpreter over the phone. Said they are only obligated by law to provide interpreter if you have a hearing disability. Confirmed by their manager! Even though their doctor speak Chinese, but the medical assistants said the doctor is not there to translate for them. They also said if you don't have a interpreter with you in person the doctor will not see you. Apparently they speak for the doctors. Then proceeded to ask me repeatedly if I want to cancel the appointment. I said No repeatedly and they just keep asking the same question. Very unprofessional. Since when does a medical assistant gets to make that decision? The patient was referred by a family practice physician. The family physician only made referral here because their doctor speak Chinese and stated not to worry they provide interpreter service. I've worked in healthcare most of my life. The few years I didn't I served in the military. For the first time in my life I felt discrimination in the healthcare and it's not even my appointment!

Everything. From check, in to vitals, exam and discussion with Dr. Primack. He explained the…read morefindings of my stress test and showed a real interest in my well being.

Dr. Ghalyoun is amazing!!! I absolutely love the team at Pacific Heart & Vascular. The staff is…read moreincredibly friendly and professional, and the office runs so efficiently. Short wait times (which is rare these days!) and a team that makes you feel comfortable and well taken care of. Highly recommend if you're looking for a cardiology office that truly values their patients.

Dr manshadi has been my cardiologist for over 20 years. He is VERY thorough and caring! I consider…read morehim one of the best in our area!

If negative stars were possible... TLDR: RUN!! Go anywhere…read moreelse but here. Office staff are incompetent, tone deaf, and not respectful of your time. They will flood you with automated reminders of appointments they will not keep. Background: Brother needed a nuclear heart test for foot surgery clearance. He has a murmur, but no complications, no heart medications. Sounds easy, right?? Appt #1: was scheduled by primary care physician who knows this doctor. When we arrive the day of appointment, we are told the doctor isn't here, you will need to reschedule. What?! I took the day off from work and drove an hour and a half to be here. We only do those tests on Monday But it's Monday. Yeah, but not today. Their next opening was weeks later, so upcoming surgery had to be cancelled and delayed for months. Appt #2: Cancelled by phone about a week before appointment. "Doctor is at a conference." I say he has foot surgery scheduled and only needs clearance. Sure, no problem. Appt #3: Cancelled by phone about 2 hours before appointment. "Equipment is down." This person is actually nice and informed (she is a contractor). I provide a date the following week that I have an opening. She says she will talk to office staff and get that slot (they don't) She says she and office staff will call me back (they don't). I call a few days later for update. Yes, appointment was scheduled, but not the date or time I requested. Great, I have to take another day off work. I remind them he has surgery scheduled and needs clearance. Sure, no problem. Appt #4: Appointment is at 830am. We are on time. Wait, wait, wait. After 30 minutes, I check in with office staff who say yes, we are in correct building (there are 2 connected offices with zero signage), we are next, there is no problem. Same response 20 minutes later. After an hour, I see contractor with logo shirt and ask them if there is a delay. They respond, "No, your appointment is at 10am." I went back to front office and they said there must have been a mix-up, but maintain his appointment is at 830. Obviously not IF WE ARE STILL WAITING at 10am. While we were in the office, we saw breakfast delivered, medical students touring, but ZERO attention to patient care. You can't miss all the posters touting the doctor's brilliance and the advertisements for books he has written. None of them must have been about patient care or hiring competent staff. Over the next week following the test, I expect to receive a call, notice, etc., with test results. NO. Of course not. After more than a week has passed, I call. Again, no apologies for their incompetence. No, they can't give me results, but they can schedule a phone appointment... a month later. I say no, that doesn't work, he has surgery before then. We just need the clearance. Oh, I didn't know that (aren't you supposed to??? This is what we have been trying to accomplish for 6 months). Phone appointment scheduled for the next week. Appt #5 (phone): Staff calling to pre-screen before speaking with doctor. She asks a litany of questions about current medications, insurance, symptoms, blood pressure today. I don't know my brother's blood pressure today. I just need his surgery clearance. Oh, we don't have the test results yet. WHAT?! Then why are you calling me? Why don't you have the results after more than two weeks? And why would you schedule an appointment to review results if you don't have them? True to form, no apologies, no explanation, just another phone appointment scheduled. Appt #6 (phone): Staff called to cancel less than one hour prior to appointment. She reschedules for later that evening. Fine, whatever. Appt #7 (phone): Staff calls 15 minutes prior to scheduled appointment to make sure we are ready to take call. Then the doctor calls an hour and 15 minutes later. We FINALLY speak to him and he says why didn't they do xyz test? Seriously?! He hadn't looked at his chart in the last 5 months that we have been scheduling appointments? I say, I don't know doctor, this is appointment number SEVEN, so your guess is as good as mine. Does he have surgery clearance since it is THE DAY AFTER TOMORROW? Of course, no problem, just do xyz test as soon as he can. I ask him to fax the surgery clearance to the foot doctor and primary, he says he will have his staff do it tomorrow. Day of surgery- Surgical center staff asks where is his surgery clearance. Of course, Dr. Manshadi and his staff didn't send as promised. I call the office, give them a fax # and tell them surgery is scheduled for less that 60 minutes from now. They send it (I'm shocked) and surgery goes as planned. I am finally free of this nightmare. I will never return. Three times I had to take the day off from work and drive over an hour in each direction for a test my brother likely did not need, but no one had taken the time to review his case. This is how they treat patients on Medicare. They get paid if you have to keep coming back.

Dr. Buhari, This is my heart doctor,and a very good one at…read morethat.His staff are way past great and very helpful and professional.I feel real relaxed when i'm there, really taken care of.Having a bad ticker is a real drag,but they help me take care of it.I'm very appreciative to them for all they've done for me.I mean that. Sincerely, Monte Shockley

Professional. They take the time to explain everything so that you learn what is going on with your…read morehealth.

I agree with what Vania P. has stated about Dr V ... Sanjeev Vaishampayan, MD, FACC. The only…read morereason I did not give this office a 5 star ratiing is that I think their Online Patient Portal could be improved ( direct interaction with Dr and full set of doctors notes online ... I have to call up their office for that ).

Dr. Cacho was my moms cardiologist and now my dads. He is a very good dr and has great bedside…read moremanner. He is extremely knowledgeable and is always looking out for his patients. Thank you dr Cacho for all your help throughout the years with both of my parents!

Never in my life have I been treated with such little respect! The first meeting with the Dr., he…read morewas with an intern from UOP. During this visit, he commenced to belittle me because I would take a shot because of affordability. He literally insisted that I explain how it was that I couldn't afford the shot even snickering at me in front of the intern. He has no bed side manner. Currently he's holding up a colonoscopy because I didn't get a stress test 2 years ago which was between 2 spinal surgeries. Doesn't care to hear what the patient has to say. I've complained in the past but no apologies. I have never had less than 45min wait in exam room after appointment.

Update: doctor has the nerve to call my dad after I file a complaint with Sutter Gould. He calls me…read moreand tells me that he has no idea what he did wrong. I told him you conducted patient abandonment and left a 67 year old patient on a procedure table while you were sipping champagne on a flight from India! Then when I wanted to speak to you at the hospital you walked the other way! I am not dumb! You knew what you had going on! I advised him there is no reason for contact my father is no longer a patient he went with qualified doctor not so quack just there to make money! Sutter of this is the kind of cardiologist that you have And you allow them to harass patients who file complaints they I will include you in the lawsuit as well you can't play God with people's life's! And don't ask me to call and discuss this all I get is a voicemail some customer service! I will not take my do to this doctor My father was scheduled for a procedure on 8/2/2017 at 9 am at St. Joseph's Medical Center with Dr. Punnam! The staff got my dad all set up provided medicine and took him on and where is the doctor oh he was a no show!!!! The staff paged him called him and tried everything to get contact to him that he had his patient waiting for hi. Finally they call his office to be told that he was out of the country and was on a plane! Really???? What kind of doctor are you that you have a 67 year old man scared and stressed for two weeks along with his daughter about a procedure that you school during a trip out of the states???? Really poor excuse in my book for a doctor! So they had to see what partner was going to take care of the procedure pushed my dad back by 6 hours and 30 minutes put Saint Joseph's staff through hell but this guy is sitting in first class enjoying his flight! While I am sitting here a whole day worried about my father! Bad doctor bad bad doctor! Hope no one does this to your family member

Dr Ghalyoun one of the best cardiologist In our area. Very…read morepatient with me explains everything to me. I would highly recommend him.