Zach was very quick to respond, clear in his communication, prompt, and thorough in his work. The…read moreprice was fair and I would have him come to my home again for electrical services.

From the owner: Clean, quick, and professional work in Berea, Richmond, and Lexington. read more

Thanks Doug for your professionalism. He did a new home wiring and everything was done with…read moreexpertise. They are all friendly and courteous. He answers ll my questions quickly. Thanks and 5 STARS for you

From the owner: New Construction and Remodeling Commercial & Residential Services…read more ** Retro-Fitting and Designing for Energy Conservation ** Business Relations with General Contractors and Builders (Apartment communities, subdivisions, etc) ** Store Set-Ups ** Rewiring and Retro-fitting for Historic Homes and Facilities

Doctor Electric came out to my home to fix an outdoor light and my doorbell, and they were…read morefantastic from start to finish. Jake was very professional, friendly, and took the time to explain exactly what was going on before doing any work. I really appreciated the upfront pricing no surprises and everything was clearly laid out so I could choose what I wanted done. The repairs were done quickly and correctly, and everything is working great now. It's rare to find a home service company that communicates well, shows up on time, and genuinely cares about doing things the right way. These days it is hard to get anyone to even answer the phone. I would definitely recommend Doctor Electric and will use them again in the future.

These guys are scam artists. They work off commission, so they will charge customers 3-4 times the…read moregoing rate. They are ripping off people who don't know any better. Stay away and do your due diligence in getting other quotes. 2k for 2 surge protectors that cost 85$ each and five minutes of labor (cost should be 600$ at most). 22k for plug and switch change out is ridiculous (should be 7k at most and maybe 10k if its a worst case scenario). 2300$ to change 6 smoke detectors (360$ in materials after labor 800$ at most). 600$ for a diagnostic fee is outrageous to figure out why a plug isn't working and not even fix it (most companies can diagnose and fix the plug for 250$ which is their minimum). 70$ just to come give a quote (quotes are free with most companies).

We requested a visit to our house because we had a circuit breaker that kept popping unnecessarily…read more He came and thoroughly checked out our amperage and all of our devices plugged into our outlets and determined that our wiring was fine, but that breaker might be bad. Instead of charging us for the visit he said no charge because he didn't fix anything and he just wanted us to remember him when we needed something actually fixed. He went to Lowe's and took a picture of a breaker that I could put in myself to fix the problem. Absolutely top quality service and would definitely recommend for anyone looking for electrical work.

Let me start by saying that calling Mr. Brown was the best move I can make... and the best move you…read morecan make as well reading this! Long story short I was having trouble with my furnace and it putting out the appropriate amount of heat when in emergency heat mode. I called Fayette heating and air only to have them come out to charge me $100 just to tell me that I needed a whole new line put in because my furnace was only getting half the power it needed to... the proceeded to quote me $1350 to put in a new line to the furnace that was less than 25 feet away. I felt that was a tad bit high so we called another electrical company who came out and said the same thing.. new line was needed because there was not enough power. Cool... they quoted me $1000. I still felt that was high especially because they told me that yes it was going to need a new line but that it would be an easy install and it shouldint take too long... So I called WB... Mr. Brown within 15 minutes of being here discovered the reason to why the furnace was not getting enough power.. because simply the wrong wire was hooked up on the furnace from the fuse box. On the fuse box the positive cords were red and black, and on the furnace was white and black, which means all that needed to be done to fix the problem was simply to take the white electrical cord off.. cap it off... and put the red positive one on the furnace fuse and boom... it was getting the full amount of power. No need for new wiring or hours of labor.... Mr. Brown took the time to explain this all to me and to make I understood which I so much appreciate. (The picture I included is him taking the time to show me that he indeed got the correct amount of power after making the wire switch) Through this entire process he showed me that he is about the people and is truthful, trustworthy and not out to take advantage of anyone. He is very reasonably priced and I cannot speak highly enough about his professionalism and his customer service. He went above and beyond for me and I know he will do the same for you!! Do yourself a favor and use WB electric for your electrical needs! You won't regret it! Thank you again!! We will definitely call you first for our needs in the future!

Good company overall. Used them for years. Had one of their monthly plans where you pay a small fee…read moreto get priority services, which did come in handy a couple of times. I will, however, forewarn anyone, they will not refund you the last month of your monthly service fee even if it is just 2 days over and you no longer own the home. My card was charged on the 15th, I officially closed on the sale of my home on the 16th, called to cancel my service on the 17th, and was told by them on the 18th they would NOT be refunding my monthly service charge for that month; the coverage would run through the next month even though I no longer own the home. Adamantly refused is how I would best describe it. They did confirm I would not be charged again after this. Sure, they were very chatty and polite about it, likening the monthly service fee to a month-to-month gym membership, but under no terms would they refund it. I don't own the house anymore. I waited until after the official close to cancel my membership because had something with the furnace or water heater arisen I would have been responsible until the house changed hands, and I wanted to have use of the service I paid for in case I needed it. Thankfully, I did not. This aside they are still a good provider if you need to have your furnace serviced. I did not use them for my water heater replacement because they quoted me several hundred dollars more than what I ultimately paid to get a brand new one installed by another provider. I will certainly keep this in mind the next time I get an offer for any type of monthly membership from these types of services. Updated 07/22/2018 For whatever reason they decided to issue a refund for the service even though I had given up my attempts to request one after I was told on the phone they absolutely would not. So, it was a nice surprise. But I suspect it was only after someone higher up noticed my review and had a change of heart or realized how irrational it was for me to have a service carry over for another month on a home I don't even own. Either way, I'm satisfied. In fairness, I will increase my score with another star.

Five minutes work to unplug a drain. $630 dollars. It won't happen again…read more Go somewhere else, he was there and I needed to get it unplugged. Never again will I use them.