Called Sally on a Monday, needing an Appt for 3 dogs in the next few days (realizing it was a tall…read moreorder). She apologized and offered to give me her next available Appt, which unfortunately, didn't fit my schedule. I called her back 3 days later and explained my situation in more detail. Sally didn't hesitate, she made it work and did all 3 dogs during a time she normally doesn't work. Dropped the dogs off at 2pm and returned at 5pm to get them. Wow, did they look awesome, all 3 were beautiful and happy as can be. You can tell within minutes of talking to Sally, whether it be on the phone or in person, she loves animals. You can rest assured that while they are in her care, they will be treated with the utmost kindness and love. I can't thank her enough for the work she did and the circumstances she worked through for me. If you are able to employ Sally to groom your puppies, you will feel like it is a gift, rather than a job.

No, she definitely talks the talk but with inconsistent pricing, extreme razor burns and after…read moregrooming vet care, she's definitely NOT your best bet for your fur baby .. 1 had 3 shihtzus, my 3 yr. old came home 2nd visit with her nose cut and bleeding, mistakes happen .. 4th and last she came back with severe burns from top of tail, all the way down to privates, up to middle of stomach so severe she could not sit down.when contacted, said "she must have sat down on the clippers" are you kidding me ? Needless to say, it was entirely on me to take care of my fur baby. I only wish I could post a pic. Worst experience ever in the 40 yrs.I have had shihtzus.Dont be the next victim of this unclean, unprofessional irresponsible business ...do your babies a huge favor by reading and posting reviews, without malice, but informative enough to protect yourself and your furbabies from unnecessary vet bills and an unkept environment...

Excellent opportunity to use a self clean facility. Staff is amazing very knowledgeable and very…read morehelpful and approach to grooming your dog would recommend facility for other people for dog grooming or the self service

To be clear: This review is for self service feature. Super busy practice, had to wait several…read moreweeks for our appointment so we utilized their DIY dog grooming station. Everything you need, right there at table height. Clean and organized. Do this once and you'll know why dog grooming is sometimes costly! Friendly owners, super helpful. Will return.

I would like to give a shout out to Lauren at Little Darlins grooming in Waynesville. I am beyond…read morethrilled with her services. My dogs love her and they never looked better. Lauren is most accommodating not only to my animals but my schedule, while most groomers sympathize Lauren makes it happen. I am grateful that Lauren choose to open the Waynesville location and I won't be going any where else. I just wish I could give her 10 stars!!!!! Wanda Lurvey Maggie Valley NC

Lauren at Little Darlings is amazing My doodle loves her! I have been taking her there since she…read morewas a puppy and I wouldn't take her anywhere else! I highly recommend her.

We have now used Loretta's Paws and Claws a couple of times for our 6 month toy poodle. They do a…read moresuperior grooming job. It is also a very nice environment. We are very happy to have found Loretta's. Thank you.

The BEST groomer ever! Very kind to my dog, and all of us! Very caring, professional, and very…read moreaccommodating! My dog has a heart murmur, and she suffer from anxiety but as soon as Loretta got her, my dog relaxed immediately. The whole team are absolutely wonderful! Thank you to you all and I can't wait to bring my dog again and again in your gentle hands! Too bad that we do not have you in Florida! You all re the best of the best! Please, continue to work this way! sincerely, the owners of canine Kelly (: P.S.: We are super happy to find you and your team! Bravo! Our experience with you all were EXCELLENT!

Wash and brush for two 80 lb dogs was awesome. The price was great and so was the service. Two…read morehappy smell free dogs. I'll definitely be back.

The owner did a great job with the grooming, however, she lacks social skills with the pet owner…read more When I asked her a question, she rudely gave the answer in front of several people in the store. All the while walking away from me and not speaking to me directly. Not very professional in m

While buying new dog toys I made sure to pick up all the ones marked $9.99 . Yet when I got to the…read moreregister more than half of them rang up 2 to $4 over that. So, you cannot believe the signs with prices here! Buyer beware!

Our dog has some digestive issues and a member of their staff was extremely helpful in assisting us…read morewith finding/selecting the right food.

Our dogs are always well taken care of ! There grooming is…read moregreat also ! Would definitely recommend

We just love the new owners, Michele and Jeff. She worked as a vet tech for several years, so her…read moreknowledge and experience is invaluable. The hours have improved, the service has improved and we actually like Michele's grooming better. The prices have remained the same even though they are making lots of improvements to the grounds and the building. If it were possible I would add an extra star because a good business just got better!