The hotel is elegant and convenient. It's right on prime Acapulco beach front. The rooms are not…read morehuge but they're functional and the Airconditioning is awesome (and u definitely need it). The restaurant has excellent food choices and Everything is tasty. I love that I can order clean, healthy, foods as well. The beach is clean and the water is a beautiful blue. You can rent jet ski, go scuba diving, para sailing, fishing or just about anything u want for very little money. It's an adult paradise.

Food was amazing and service was above and beyond. Definitely worth to come and have a delicious…read morebreakfast, you won't be disappointed.

Si pudiera dar una estrella lo haría, el servicio fue tan lento que nos tuvimos que irread more

I am giving this review because I booked a Suite. The suite was very great! It included a dinning…read moreroom, living room, and two balconies. Both balconies came with a pool view. The pool was amazing! The only negative review I would give it is the pool didnt have the in-pool lights. Once it became dark, it looked dead. A little light would be nice. Hotel staffing was great with the exception of being told that the room rate went up an extra 1000mx per night even AFTER being told a cheaper rate through the phone. So, we called the hotel again to booked the room. Even after that room conversation, i will give it a 5 star.

Right next to the Mundo Imperial Resort, place where conventions are held and also a place that…read morehosts a cafe and Bistro, the promenade that sits between the resort and Forum is a great place to walk through. From many exotic statues, various water fountain displays, and large courtyards, this is a place where one could enjoy a walk or stroll! If you're in the area, definitely check it out!

If you want to have the dreamiest wedding with a gorgeous view of the ocean following by a…read morebreathtaking sunset, surrounded by palm trees and stylish Mexican villas... this is your place. We chose this place as the venue for our wedding of 250 people, it was so much more than we ever expected!

Expertly crafted tacos that are mouthwatering delicious tacos with an array of selections don't…read moremiss el amigo tecorral on your next trip to Acapulco

I love seafood and this was the spot to come. Service was great! Super fast and food was on point!read more

First official review in Mexico!…read more I have been coming to Acapulco for many years for many reasons, and I keep coming back to the Crowne Plaza. Why? because they have the most sweetest staff! Doesn't matter if it has been a year or two since your last visit they will remember you! It feels like you have never left, this is my home away from home. For the most part the check-in staff are nice and speak English enough to get you checked in and ready to start your vacation. I upgraded to a Bahia suite on the 26th floor and loved it! The view is unbelievable! Seeing that sunset every night, was picture perfect. The room is very specious and comes with a mini fridge which is handy to have, especially after a long day in the sun, nice cold water hits the spot! We always go All Inclusive because is it the best way to go and doesn't cost that much extra. For all the drinks you can drink and the food you can eat, I think it is worth it even if the food turns out to be not so good. You still have your drinks for free and the drinks are expensive if you have to buy them and the money adds up. The waiters are great if you tip them, tips always get you better service. We love the Italian restaurant. There are alot of mixed reviews about Acapulco, but I think the Crowne Plaza is perfectly fine.

All inclusive resort, great prices. The resort is out dated and worn out. Our first room 1817 had a…read moreleaky roof when it rained it dripped into our bathroom onto our toilet (awkward). We had also tried to use the television however it was broken. We eventually were given another room. Room 2159 on the other side of the resort was better however the sink leaked and we had to put towels on the floor. There was no hot water to the bathroom sink but we did get hot water to the shower. I'm giving this review 2 stars only because the service was exceptional, they're on it!! Everything you want you have. The food was okay cafeteria style for the most part. Again, the service in the resteraunts was excellent!! All the food and drinks you can have.

How was our stay? You mean how is our stay? Well currently I would have to say if you aren't…read morealready here, then do not come! ...In fact stay far FAR away from this crap hole of a place. Seriously I've stayed in alot of nice hotels and a lot of crappy ones and this one by far takes the cake. Let's start with breakfast. Breakfast with a view? How about breakfast full of swarming pest, and a view of the ocean? Try a view of none stop purple flowers!!! If you plan on seeing the ocean while you wait for breakfast, plan on standing up to see it. If you plan on eating food...don't! Unless you like it nice and cold, with absolutely zero seasoning, and I do mean ZERO. We were the first two people at the restaurant this morning and it took over an hour plus to get our food. TELL ME HOW DOES IT TAKE OVER AN HOUR PLUS WHEN WE WERE LITERALLY YOUR ONLY GUEST???? Next thing, Our room... Well we got their best room and it includes an infinity pool, extremely gorgeous...too bad you can't actually see the ocean from it though...why do you ask? Purple freaking flowers!!!! ...Why would anyone intentionally advertise this as ocean view if the only way you can see the ocean from literally any spot in this room is if you stand up to see it? Next issue...if you are a female stay away because this room is extremely extremely dark. The only lights is a blue light. We knocked over a glass bc we couldn't see what we were doing. 5 hours later it still wasn't cleaned up. (It's now 1:34am) We asked for lamps...5.5hrs later (currently as I'm writing this) they still haven't brought them up. Wow! I have never seen a hotel that charges over $700/usd per night with this kind of service. This is beyond ridiculous. ...and as if that was enough now the speakers in our room are on full blast with an extreme buzzing sound and there doesn't appear like there is a way to fix it. Stay away! (Bc instead of actually fixing them guess what he just unplugged them so now the tv has no speakers. Priceless. Perfect example of gold star standard I guess ) See photo of our almost 2am visit from maintenence below! I would never come back here even if they paid us. We check out on the 1st to go to Bayan Tree and let me tell you I wish it was tomorrow! NEVER AGAIN. STAY FAR AWAY FROM THIS HELL HOLE. ***Edit - 10:28am Housekeeper continues to knock on door after told no over 10 times. She still opens door anyway. She sees us in bed and leaves. But guess what? She leaves the door OPEN and completely UNLOCKED. Unbelievable!!! What if someone was a female alone in this room or our passports and valuables were out???? All our stuff could have easily been stolen or worse, someone could have just came right in and done whatever they wanted. This is a foreign country. Unbelievable. Just unfreaking believable!

From the time you arrive everything is sooooo beautiful, green areas, naturaleza, you mus go when…read moreyou visit Acapulco. A place to remember Food was amazing Salpicón, enchiladas, juice, breads etc :0) Recommend recommend recommend