Dissatisfied 80 Year Old Veteran The first of three…read morecontracts to fix a roof leak was 2-24-21. I spent $3,588.00 total. The first contract was to install new wood, shingles and reinstall a skylight. That work created an additional leak which was patched but didn't fix the original leak. The second contract was a new spark arrestor which didn't fix the leak. The third contract was chimney stucco repair and paint chimney but that didn't fix the leak. After the chimney repair I was told there was a small hole in the AC duct above where it's leaking. I paid an AC repairman $148.99 to tell me it had nothing to do with the leak. There were numerous return visits for water tests, roofing cement, etc. They were unreliable. There was a least a dozen missed appointments - no show, no text and no phone call. Text messages weren't answered. I was told to call when it was leaking so someone could identify the specific location of the leak but when I received a call back hours later I was told they can't "just" send someone out when I call contradicting what I was told to do. In the last text 11-3-25 I was told I had to replace the reinstalled skylight without another water test. I wasn't told in 2021 the skylight should be replaced when I signed the first contract. Replacing the skylight may be another guess like the chimney work, AC duct and spark arrestor. On 11-3-25 I asked for an estimate for a new skylight and installation then received text "OK" but never received an estimate. As of the date of this posting, 2-2-26, the roof is leaking in the same spot on the ceiling in 2021. I don't recommend Stonebridge for any roofing work, stucco painting or stucco repair. I felt disrespected for five years and don't recommend Stonebridge to senior citizens.

I am conflicted in this review, as I am aware that StoneBridge was collaborating with a HOA board…read morethat was unfamiliar with construction basics or the industry and was also working through an A&E firm as the owner's representative and the construction manager. I wish that the situation had been different. In general, there have been numerous issues that are not part of the standard construction process. It is difficult to determine whether the HOA, A&E firm, or Stonebridge are the source of the problem, or if all three are involved. Regrettably, I received five unresponsive emails from StoneBridge, which is why the rating is low. Had I received feedback and the support that was promised, I would have rated it higher, as I am not entirely certain that all of the issues are solely due to Stonebridge.

Amanda M. from Tadlock Roofing is wonderful! I had my roof replaced from Tadlock some years ago and…read moreneeded some information. Amanda was courteous, professional and gave me everything I needed. I also haven't had any issues with my roof. I plan to use them when it comes time to replace my gutters. Thanks again Amanda!

We did our research and thought Tadlock roofing would do a good job, we also upgraded the roof…read moreshingles and we paid 3,000 extra for a new chimney siding to be redone to follow manufacturer warranty guidelines, but we are very disappointed. Essentially this roof install voided my Owens Coring warranty and exposed water on my back patio ceilings and it collapsed and they exposed water to my attic floor which will eventually collapse. They refuse to fix these. On April 6th and 7th of 2022, Tadlock Roofing installed our roof during seasonal rain and showers in Gainesville. Tadlock roofers failed to cover exposed decking, exposed chimney rafters, insulation, felt paper, framing/lumber and back patio ceiling. Tadlock did not follow Owen's Coring manufacturer guidelines when installing a roof during inclement weather, and per Owens Coring, this voids our warranty and they refuse to fix. Two months after they installed my roof, my back patio ceiling fell and we noticed they allowed rain to fall on the attic flooring and Tadlock Roofing will not fix any damages.

Our roof was replaced by this company in 2007. We have paperwork. Couple of days ago and for the…read morefirst time in 18 years we were informed by insurance company that we do not have a permit for our roof, therefore they cannot insure us. I called Champion and emailed them, of course they never responded. That is just how they do "business". About 7 years after they replaced the roof we had a leak. We went to their office and made an app for them to come out, they NEVER did. Second time we came to their office, Christopher saw us, ran and lady at the front said that he is not there :) Such wonderful humans. When I called City of Jax they stated that this company never paid for the permit and they never submitted copy of the contract. Nice work! Owner of this company at the time tried to scam us with paying more for services they did not do, so this company is the last place you want to do business with. We did not speak English well in 2007 as we do now, so they obviously realized they can scam foreigners. 2007 were different times. Now we can read reviews online and avoid companies like this one.

Champion Roofing replaced the roof on our house a couple of months before we purchased it and…read moreincluded a long-term warranty. Our home inspector noticed that water was pooling on part of the roof and suggested that the warranty should cover improper installation leading to water retention. Shortly after completing the sale, we reached out to Champion to register the warranty. Tina confirmed that this would be no problem, and she would start working on the paperwork. We mentioned the pooling water, and she told us that her boss (Chris, the owner) was out of town. He would get back to us upon his return. A week later, we had heard nothing about either the water or the warranty. This began two months of getting the run around. We would call, be told that the warranty was in process and Chris would reach out shortly, and then nothing would happen. This week, a branch fell on our roof, puncturing it in two places. Obviously, the warranty doesn't cover that, but we asked if Champion could repair the damage. After a few phone calls, Chris finally visited our home for the first time. I suppose he saw an opportunity to get paid again. He quoted a price for the puncture repair, and we asked him about the pooling water. His curt and rather rude response was, "That's normal. It's a flat roof. What do you expect?" I pointed at the even flatter carport roof that the same team installed right next to the pooling water and said, "That roof is also flat, but it doesn't hold water." I told Chris that his response was not acceptable. He described what he thought he could do, but said, "It won't fix the problem." He then sent us a proposal costing an additional $500, knowing that by his own admission it would probably be insufficient. We hold that a properly installed roof shouldn't retain pools of standing water for more than 48 hours and that the installation company should fix such deficiencies in their work when they arise. You can clearly see a dip between the edge and the center of that section of roof. Contrary to Chris's claim, it isn't a flat roof. Due to Champion's bad installation, it is a dipping roof. Additionally, when installing the carport roof, the crew did not take care to align their nails to the trusses, so there are long roofing nails poking through the underside of the ceiling in multiple locations. It's quite ugly. To resolve the punctures made by the fallen branch, we hired a different company that came to fix the damage within a few hours (after a single phone call), and they charged us less than half of what Chris quoted us. Clearly, the roof was not installed properly, and we are quite disappointed that Champion refuses to address their mistakes. Other homeowners should beware especially if your home doesn't have a steep roof, if you care about what the finished product looks like, or if you value prompt and courteous customer service.

Cody Boyd Did a very good job assisting me on my roof replacement,He was very professional walking…read moreme through the whole process from start to finish,He's definitely a great value to Miller roofing solution, the roof is beautiful! the workers did a great job as well.

PUBLIC SERVICE ANNOUNCEMENT: BEWARE OF MILLER ROOFING SOLUTIONS LLC…read more I am writing this review because I personally witnessed much of what happened during my mother's roofing project with Miller Roofing Solutions LLC, and I believe homeowners deserve to know what we experienced before hiring this company. Up until the roofing work actually began, my mother had a decent experience communicating with the company representative, Ray. She was told her roof would be completed in one day and that her property would be protected during the work. That is not what happened. WHAT I PERSONALLY WITNESSED Friday: Only two workers arrived, and only part of the roof was completed. We were told the remaining crew had been diverted to another job. We had also been told that a site manager would be overseeing the project and checking in when the workers arrived. Instead, my mother was alerted to people walking on her roof at 6:45 a.m. At one point, we were told the site manager was at Home Depot and would return. We later learned he wasn't even in town -- and subsequently learned that he was not actually a site manager for Miller Roofing Solutions. The subcontractors working at the house did not speak English, and there was no Miller representative there to consistently communicate with my mother or supervise the work. We were fortunate that the girlfriend of one of the workers happened to be there and could provide some translation assistance. I also personally witnessed roofing materials and tiles being discarded over landscaping and planting areas. Plants were crushed. Exterior landscape lighting was damaged. Roofing nails and debris were left throughout the planting beds and grass. My mother has a dog, so leaving nails throughout the grass was particularly dangerous. Saturday: Three workers were present. It was extremely hot, so I personally put up a tent so the workers would have shade. Later that day, a torrential storm with lightning and extremely strong winds blew the tent over. My mother allowed the workers into her garage so they could get out of the storm. There was also water damage in her living room and dining room as a result of the work. Sunday: No one showed up. Monday: Only one worker initially arrived. During the work, he was injured with a nail gun. I personally saw the blood on his shirt. He did not have a first-aid kit available, and I went into the house to get bandages and bandaged his hand. That experience was deeply disturbing to me. Regardless of whether someone is an employee or a subcontractor, people working on a job deserve basic safety precautions and access to first aid when they are injured. Later that day, Kevin, one of the business owners and Ray's father, came to pick up the dumpster. When I attempted to speak with him about what was happening, he refused to talk with me because I was not willing to listen to him tell my mother that she had no right to expect what had been promised. Meanwhile, there was still no consistent Miller Roofing Solutions representative or site manager supervising the work. My mother has repeatedly contacted Kevin and Ray by phone, text, and written correspondence about these problems. Her most recent correspondence has gone unanswered. THIS IS NOT JUST ABOUT A ROOF Yes, there were problems with the project timeline. Yes, there were problems with communication. Yes, there was property damage and debris left around the property. But what concerns me most is the combination of lack of supervision, lack of communication, inadequate protection of the homeowner's property, and what I personally witnessed regarding the injured worker. I understand that weather happens. I understand that staffing problems happen. Construction projects don't always go according to plan. What I don't accept is a situation where the homeowner is left trying to figure out what is happening, property is damaged, hazardous debris is left behind, and an injured worker is bleeding while I am the person providing the bandages. We have documented the situation with photographs, communications, and records of the condition of the property. If you're considering Miller Roofing Solutions, I strongly recommend asking exactly who will supervise your project, who will be present every day, how your property will be protected, how communication will be handled, and what safety procedures are in place for the workers. I also recommend looking beyond star ratings and actually talking to people who have had work performed by the company. I strongly urge homeowners to think very carefully before hiring Miller Roofing Solutions LLC. People deserve better -- homeowners AND the people doing the work. Please do your research. Ask questions. Protect your home. And pay attention to how a company treats the people working for them.

Thanks Steve and Kristin for making our reroof experience easy. The quality appears superior and…read morethe cost was less than budgeted. They were very timely and efficient. Steve was on scene daily, several times a day, making sure the Job was running to order and on schedule. Kristin was proficient from behind the scenes. It is nice to finally meet people selling a service who care. The site was prepared in a way to minimize cleanup and the job was done to order and looks great. We will definitely use them for all our future needs. Again, thanks Steve and Kristin for a job well done. The Leppers, Baldwin FL!

We called for them to come out and investigate a leak in our 7 year old roof. They came out, they…read morefixed (I use this term loosely) and left. A few weeks later the problem wasn't fixed- still leaking. So we called again. They came out and fixed again; (which means replace a few shingles, use some caulk and glue down old shingles they didn't replace. Roof still leaked. We called several times with no response. Hired a new roofer to come out and investigate and what do you know we had a HUGE HOLE in the wood under the shingles in our roof under the old shingles that the didn't investigate or look at. Apparently the area of the leak is quite common with new construction and you would think that a business like All Around Roofing would know this after 30+ years in the business. Nope, they just let the hole remain there for someone else to clean up and do the job. When I called All Around Roofing about a refund I was told: absolutely not. I was told that they don't guarantee their work for this reason and didn't have to refund anything and that they did the best job they could at the time. When I told the owner that I would have been better off going up there myself and putting Elmer's glue on the roof myself he said perhaps I should have, then he hung up on me (so much for professionalism). They replaced shingles that didn't need to be replaced, left the undiscovered hole on my roof to continue to cause damage and called it a day. I basically threw away $500 dollars into the wind. Buyer beware---DIY with a hammer, nails and Elmer's glue is a better option than these guys! Go somewhere else, these guys aren't only unprofessional they also have zero integrity and won't give you a warranty or back up their product or work. There are much better roofers out there!! There is a picture that I added here so you could see for yourself the huge hole that All Around Roofing didn't find the first or second time they came out to fix the leak in our roof.

I recently had my roof replaced by Prime Roofing, and I couldn't be more pleased with the entire…read moreexperience. From start to finish, their team was professional, efficient, and easy to work with. The crew showed up on time, worked diligently, and completed the job with great attention to detail. What really stood out to me was how thoroughly they cleaned up afterward--you would never have known a major roofing project had just taken place. The finished roof looks absolutely beautiful and has truly enhanced the appearance of my home. Even the inspector commented that it was a job exceptionally well done, which speaks volumes about the quality of their work. Prime Roofing is a great group of guys who clearly take pride in what they do. I would highly recommend them to anyone looking for top-quality roofing and a smooth, professional experience.

As a first time roof replacement customer, I was a bit worried about a major project on my house,…read moreeven though I did my research. Prime did a great job of keeping me informed throughout the entire process. They were professionals from beginning to end, left my house with a beautiful new roof and a spotless yard. The materials they use are also topnotch and their price was reasonable. Thank you for a job well done.

My hubs friend, Paul, recommended All South Roofing company. They are better known by word of…read moremouth. I left for work yesterday, Day 1, and the crew came soon after. They started taking off the old roof. By the time I came home from work they were putting on the new roof. They replaced everything with water damage too. Day 2 was finishing up anything that needed to be finished. By the time I came back from work they were cleaning up. I think my driveway is cleaner than when they first came. James Hayden was easy to work with, honest, delivered on everything he said he'd do. His father was also reassuring and gave suggestions about decisions we needed to make. Both were so professional. James also confirmed what we wanted, making sure we didn't change our minds on anything. Everything looks great! I'm beyond happy with the outcome. So glad we didn't go with anyone else. If I had other houses that needed a new roof I'd go with All South Roofing every time. In case you couldn't tell, I'm definitely recommending them! #roof

This company replaced the roof of my home in November of 2018. When the roof started to leak, I…read morecalled and spoke to the owner James Hadden. He told me he would have someone out to inspect the roof and determine the cause for the leak. I had to follow up several times, to which he said he had people out due to covid, but made no attempt to get by to inspect their work. Funny, because the roof was still under warranty, that he then tried to deny. I ended up having to hire another roofing contractor, because I had water leaking into my house causing plaster damage, to fix the issue. They did not caulk around the chimney flashing and installed 2 pipe boots incorrectly. If I were you, I'd think twice about hiring this company.

Choosing Morgan Conley roofing to replace our roof was the best decision we've made for our home…read more The GAF shingles they chose are the best I've seen. We had several companies come by but no one else treated me like a person instead of a female who had no sense at all. Morgan is respectful, knowledgeable, and his team is outstanding. Up front with all the costs involved, sent me a copy of our contract to go over throughly before we decided to sign. He never called and pressured us into rushing into our decision. Once we made our choice our roof was replaced swiftly. I was amazed and extremely happy with how efficient and careful they worked on our roof. If your looking for a replacement roof call Morgan first to save alot of time and headaches. By far the best roofers I've seen in the San Mateo area since we moved in.

Morgan is a true professional. He's easy to talk to, communicates every step of the way and he'll…read moreanswer any and every question you have. His crew is clean, fast and respectful. They cleaned up throughout the process. On day one, tarps were down and there was a lot going on when I left. When I returned home from work, the yard was as clean as it was before they started. Day two, I was home for the majority of the day. It was loud as expected but they got the job done as quickly as possible. I enjoyed talking to JJ for a bit while he was in the house replacing the interior part of the skylights. He's a sweetheart. For any roofing needs, call Morgan! He has your best interest at heart, fair pricing and no bs/fluff like some of the others I spoke to in the quote stage of my project. I'm happy I went with my gut. You won't be disappointed. I'll post pictures soon.