Well our screen door window broke and I called nuvu. The girl I spoke with gave me an impression…read morethat it will be taken care of the same day. At the end of the day I got a call saying it takes 1 to 2 days to get the glass and one to two days to install. Wed comes around and I have not heard from them so I text. They say they are busy. Ummmm not my problem. Should have been communicated before. Lady tells me she wont argue with me. My response was I hope not. After all I am a paying customer and want what i paid for. She said she will cancel someone else. I really didnt care if she does or does not. Not my problems. The people that installed did a good job. I wasnt home. My daughter said they were fast.

Great Product and Marvelous Service. We recently had 11 aluminum frame windows in my 57 year-old…read moretri-level house and the service we received was FAR better than anything we had expected. We received an estimate $22,000 less than a nationally advertised specialist. The product we received was flawless and exactly what we wanted. Time from acceptance of the bid until the windows were installed was less than five weeks. The installation crew, David and Cameron, were consummate professionals. They worked quickly, wasted no resources and completed the installation of all 11 windows in less than a day and a half. After they finished, both of them scoured the property where they had worked, inside and out, searching for tools, equipment and supplies they may have left behind. Finding none, they cleaned up what little residue they hadn't already taken care of outside the house, cleaned the area where they parked, and wished us a wonderful Memorial Day weekend. Other service businesses should use Nu-Vu Glass as a model to emulate. Perfection is hard to achieve and rare to find, especially since the Covid-19 fiasco. Nu-Vu Glass is one of very few businesses I can happily send good friends and family to when they need home glass service. Sorry to be so verbose, but it's hard to compliment them enough. As for star ratings, there should be at least two more stars to reflect an accurate impression of this absolutely superlative business.

They came in to replace a window. Very nice, quick and even took a quick look at another window…read more Will be using them in the future.

Long wait times with no results. Bad customer service. Unable to do simple jobs and unwilling to…read moreassist with even naming a viable alternative. I'm starting to think that some of these companies just don't want money, and they don't care about their own image or reputation.

Waited for a year calling on and off for an install of SunTunnel. Told over and over again did…read morenot have anyone to do work. I waited and waited and now one year later finally got word they were still looking for an installer and did not think they could do job! What a waste of my time. I could have found someone else and I did within an hour!!! This is weak and cowardly not to just say they could not or would not do job at the start!

Alex with willow construction was the most professional honest contractor out there ..his men went…read moreabove and beyond there job working safe clean and quickly even in the rain. Considerate of my neighbors and parking their vehicles and taking care of my my yard decore to not get broke. The roof looks amazing we couldn't be more pleased

This is the second time we have worked with Nathan at Creative Carpentry. He fixed a bay window of…read moreours inside and out and it looks amazing. He even matched the outside paint perfectly. The guys were in & out & worked quickly. We now have a great window that opens and the trim work looks great. We are now working on a bathroom remodel with him. So far so good! Nathan is very personable. He listens to what you want and adds his expert opinion when asked. I am very excited to get started on this big project and will update status when we are through! :) thanks for everything creative carpentry!

From the owner: doors, windows, additionsread more

Literally one of the best projects we've ever done on our house. (and we've done a lot)…read more From start to finish Brent and his whole team were amazing to work with. From the first minute of meeting Brent we knew he was the person we wanted to go with. He took the time, asked the questions, and I could tell that he really cared about this business and the homes he works on. He had the exact products I wanted and our home turned out totally rad. Also a big thank you to Brandon and his son, and the guy that installed our storm door who I am so sorry I forgot his name. They are an amazing team and I truly missed them once they were done at our house. Thank you again for all your hard work!

Terrible customer service! Called to get a quote for a siding repair. They said they didn't have…read moretime and would not come out. So we asked if they could refer us to someone else. They said "you have Google, look it up yourself". I understand you are busy, but no need to be rude about it.

3 BROTHERS The…read moresalesmen are absolutely wonderful. They are nice guys, up front about pricing (I thought), enthusiastic, and local guys from here in Twin Falls. They contracted Master Plumbing for the drain and faucet part of things and they are a wonderful organization to work with. The problems started with a new trap that needed to go in the drain. of course it was situated right over a floor joist which nobody checked out ahead of time, after 1/2 of the joist is cut away they now need to shore it up to the tune of $1000.00 for 15 mins. of work and 2 - 2ft pcs of 2x4's, a little pricey for something that should have been caught and priced in to begin with. The shower installer gets here and discovers that he needs to cut the cast iron tub in half to remove it and was unprepared for that but he dealt with it, in the process knocking a bunch of insulation out of the wall and into the basement which then ends up getting soaking wet when he had a mishap with the shower controls. No problem IF he would have cleaned up the mess. So now I'm paying an extra $1000 for 2 pcs of wood to be nailed up, I have a flood in my basement and a BUNCH of soggy insulation all over my basement that I need to clean up before it gets moldy and smelly. I was letting that all go, I got my shower, I was happy. Now, 6 weeks later I am painting my bathroom and learn that the silicone sealant that they put all around the shower enclosure is NOT PAINTABLE! REALLY!! So I now have a border around my shower enclosure covered in clear sealant the color my bathroom was before painting that I can't paint over. if it were a nice straight even line, I could live with that, it blends in but its not a nice clean line, so now what. I've written emails, I've called and left messages and I've gotten 1 call back and was told someone would call me back Monday, that was last week, today is Thursday. I'm fed up, pissed off, and if I could reverse the payment on this I'd do it in a heart beat. I'm not sure there's a good to solution to this problem, but really guys, is a phone call so tough. I've gone from mildly annoyed but still pleased with my shower to extremely irritated and unhappy about the whole process.

they wrote my husband up for being to nice they told him to push harder all they want is to force…read morehome owners into buying their product and we signed with them to get our roof done they were supposed to wait till we had the money to pull the check and they didn't our account is now over-drafted and i no longer want to have them do this project because i will not be able to afford it as they pushed my husband to quit because like what is he supposed to do be rude to customers to get them to sign a contract. I would like to speak to the owner

Excellent service. Stopped in for a rock chip repair on a road trip. The receptionist was courteous…read moreand polite. The tech repaired the windshield and we were back on the road within 20 minutes. This outfit is very Eddie's d extremely affordable.

My friend and I were driving through ID on our way to WA when our moonroof exploded on the highway…read more After calling multiple shops who wouldn't help us (no joke one told us to just put some cardboard in it) we found Fast Glass. They told us to come on over. Abby, Curtis, and Austin were super helpful and friendly. Within less than 30 minutes they cleaned up all the broken glass and plastic wrapped the moonroof to get us back on the road to WA. We really appreciate their friendly and prompt service, and cannot recommend this place enough.

I needed help fixing my sprinkler system and a group of three came out and inspected our set up. We…read morehave an old system that someone before us had rewired so it's a bit of a mess. They helped to problem solve and give us a few steps to take towards fixing. Appreciated their willingness to help and support.

From the owner: We specialize in residential concrete work, sprinkler system installation and maintenance, and…read moresmall home renovations for homeowners who want reliable, long‑lasting results. We also offer BBI Care, our seasonal sprinkler maintenance program that includes startups, blowouts, inspections, and adjustments through a simple subscription. Every service we provide is built around clear communication, honest work, and a commitment to doing things the right way. We are an Idaho‑registered and insured contractor serving Twin Falls and the surrounding Magic Valley communities.