They were punctual. I would recommend these professionals as they were diligent in cleaning the…read morecouch. Great job and very pleased.

Requested move in service. Windows, cabinets, and shelves were not clean. Found roach droppings in…read morecabinets and shelves. Windows (from the inside) were very dirty. Moving is a very stressful and busy time so when you pay for a cleaning service and ask multiple times if it's a full service, deep clean - you expect everything to be done well. That was not my experience and it added more stress to the overall experience.

The apartment looked much better after the cleaning. The team worked carefully and didn't rush. The…read moreonly downside was that the appointment started a little later than planned.

Been using them for years. Savannah is the best! Very thorough and fast. Great Customer service is…read morefantastic.

Good service and polite staff. They cleaned the main areas well and left everything looking neat. I…read moreonly wish they had spent a little more time on the bathroom.

Very responsive to book and quote me. The cleaners were friendly and welcoming. They deep cleaned…read moremy house and it is sparking, I'm over satisfied. One big pain point for me was my kitchen sink and you can see how the before and after look. I'm now on a monthly cleaning plan because of my initial experience with this company.

I'm happy with the overall result. The kitchen looked especially clean, and the floors were nicely…read moredone. A few small details could have been handled more carefully.

Jordan and his team such a amazing job we booked him for the next day to do as he suggested and get…read morea deeper cleaning. Again absolutely fantastic job, professional and let me tell you when it smells and looks clean I can get a good nights sleep. Very affordable and budget friendly but definitely went above and beyond. I keep forgetting to take pictures because it's just hard to good businesses these days.

this was one of the worst cleanings I've ever received at my home in the past 15 years. I do not…read morefeel like it was the Cleaner's fault. I feel like it's more of the direction from her manager or management.. They initially start the cleaning with photos, but it's very telling that the photos are in their favor so that it looks well however, when you dive deep into the cleaning, it's not cleaned.. the products use were from the dollar tree so therefore their water down and did not last. My guest found trash in their bed after being made up mirrors were not clean corners of each room we're not clean, but it had dust and dirt cabinets were not cleaned in the bathroom not even dusted on the outside. Mirrors were not cleaned in the bedrooms under the bed, was not dusted or swept in their hardwood floors in the master trash is found in the bed in my guest bedroom as my guest slept. There are complete stains and clutter in the kitchen area no appliances were wiped down and the microwave was not cleaned out as it was supposed to as well as dusting of the shelves was not completed. I end up having to complete the house cleanup on my own after leaving the hospital when I called back and showed pictures of the actual footage versus with my Cleaner hat taken, I was told that they could come back and do what was missed, which was the majority of my house, including my sticky heart with floors throughout every single room because the mop was not changed from the restroom to the regular floors, so it left a residue and almost like a toilet like smell. When I called back, I was told that I would have to pay for an additional cleaning and for an additional person to come out however, when we spoke over the phone, I was told by Miss Terry that two people would come out and that she had called me to apologize, letting me know that one person was stuck in the rain, but they will be there as soon as possible however, when I asked for the two cleaners to come back and re-clean my home I was told that there will be a another hundred dollar 50 charge this is absolutely ridiculous and I think that it's a fraud as well as a scam. I will be going back to pretty girls clean too llcI never should have stepped out of there company at all, no matter the charge.

Clean Peachy accommodated my short time-frame and their cleaner Matthew did a stellar job!read more

Very poor experience - I do not recommend. I've used this cleaning company monthly for almost three…read moreyears, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to confirm my usual crew. I let the crew know I'd be leaving during the cleaning and asked them to leave through the back door (which is deadbolt only and impossible to lock from outside). Note: I've done many times before without issue. Instead, they locked both the back door and the front door, including the knob on my keyless entry front door, which should never be locked. I came home to find myself completely locked out during triple-digit heat. I waited 45 minutes for a locksmith and paid $120 out of pocket, and my front door was scratched during entry. While I was home, an expensive bottle of facial product was also broken during the visit. After a few email exchanges with the company where they did not seem to care about the customer experience, I asked for the issue to be escalated to management. I received a reply though it's unclear whether it actually came from someone in a management role. The company denied any responsibility for the locksmith cost and the broken facial product. Overall, there was no real customer service effort to make things right. I wanted to leave an honest review because three years of loyalty should count for something when something goes wrong. Be cautious when considering this company. if you're not going to be home, confirm exactly who is coming, and don't assume your usual crew will show up. Take pictures of anything out of the ordinary or broken since the company will not take the customers word.

The cleaning was quite good, and the apartment felt much fresher afterward. The team was friendly…read moreand professional. I just noticed a little dust in a couple of corners.

Quick Responses They…read moreWere very concerned about the problem with My iPhone and was willing to assist Me right away.

So detailed excellent service reorganized my life and I can breathe again feels like a brand new…read morespace. Took a weight off my shoulders. I was overwhelmed and embarrassed to now stress-free and happy! Would highly recommend. Thank you!

Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

Maruza reached out to me and responded very quickly when I asked about pricing and availability…read more She was very easy to communicate with throughout searching and scheduling. She and her partner arrived in the morning for a deep clean and worked very efficiently and quickly. They left a few hours later- deep clean was very involved- and the house was SPOTLESS! We were very pleased with the results and so thankful to them for their service. We have scheduled a regular cleaning every 2 weeks and I am so glad we found them. The cost of the deep clean was as advertised. I highly recommend using My Star Maid for anyone in the area looking for a Stella cleaning service.

I have to say this is one of the most efficient and reliable cleaning services i've had! I…read morecontacted the company for a same day deep cleaning of my home as i was leaving town and needed something quick and efficient, Dominique was beyond helpful and understanding of my concerns. She took time to pay attention to the little details and left my home spotless, she doesn't only clean but also organizes upon request as well. Overall i am beyond satisfied with my service and would HIGHLY recommend!