I ordered a Memorial Day cake and it was a big hit at the BBQ that I brought it to. They decorated it really nice for the holiday (red, white and blue). The communication at this location is great and Jason was very accommodating. I will definitely buy another cake from them! read more

Been stuck in line waiting for service for over 45 minutes because this is the only Dairy Queen in all of Chester County that refuses to provide counter service and that only does drive-through, but they provide you no warning of that online. If you value your time at all avoid going to the Dairy Queen, the ones in Westchester Exton and Downingtown all are way faster, cleaner and more respectful of patrons!!!! read more

5 bucks for a small sundae and only drive thru now heard the owners didn't pay much that's why they don't have any help

This is the only DQ I will go to bc the customer service is good. There are several closer to me but I will travel out of my way. Always polite kids working there. read more

The place needs some love. The previous owners always maintained the property and now it's fallen into disrepair. They also do not participate in the DQ app deals or the 80th birthday DQ celebration. Why?? read more

This is the worse DQ I have ever been to. The servings are extremely small. I called abs the manager said they are all the same and each serving is measured. That's a lie because malvern and Exton DQ are larger for the same purchase abs they are creamer. read more

Dairy Queen Ltd Brazier - These are medium cups... Are you serious? - Ice Cream & Frozen Yogurt Near Me - Coatesville, Pennsylvania

I forgot (until the day before) to order a Blizzard Cake for my husband for Father's Day. Lauren was so wonderful and started the cake right away, when I called! She had it done in 24 hours and it looked and tasted delicious! Thank you Lauren, for the Strawberry Cheesequake Blizzard Cake and for saving my butt!! read more

Dairy Queen Ltd Brazier - Strawberry Cheesequake Blizzard cake! - Ice Cream & Frozen Yogurt Near Me - Coatesville, Pennsylvania

What's going on with this location?? The place looks like it's forgotten...dirty, landscaping neglected, picnic area falling apart, etc.. This year besides the appearance, the service is soooo slow and food is not up to par. Close to falling to one star. read more

They must be rationing everything, can you fill a large all the way up, are you running out of toppings? Can you blizzards contain normal servings of candy. read more

I've never had an issue here, with the possible exception of the occasional dopey teen employee (and they can't help it; it's the hormones). Food's good. The place is ancient, but seems clean. There's plenty of parking. Yeah, me and the Coatesville DQ; we're good. read more

HORRIBLE! HORRIBLE! HORRIBLE! We waited for 15 mins in the drive through, by the time we got to the window we saw our ice cream that was already melting. We paid with our card and they said it was declined, which we didn't understand. Then we have them a $20 & 10 mins later, ice cream melted on the counter & still hadn't given us our change from the $20. We asked for our money back & said forget it. 5 mins after, I looked at our bank account & the money was taken out. We went back & they said there was nothing they could do tonight. Awful experience! read more

Stay far away from here!!! Hands down the worst DQ ive ever been to! I've tried this place a few times hoping it would get better but every time is worse than the last. Aside from the fact that you are guaranteed to wait at least 15 minutes in the drive through despite how few cars are in front of you, the staff here couldn't be less competent if they tried! (And before you think I'm being too hard on high school kids, I worked at a DQ for 3 years through high school and it is an EASY JOB that requires little effort. Yes people make mistakes, but to be THIS BAD you have to be a total a** hole or a total idiot (in which either case you shouldn't be working with the public). My most recent experience here: the order taker didn't know what pecans were despite trying to explain it to her so i had to change my order. I then ordered a blizzard with 3 separate ingredients (which I know is extra charge). They accepted my order and charged me extra for both extra ingredients. But when i recieved my blizzard they had only put 1 ingredient into it. So i paid extra FOR NOTHING....total ripoff! Then not only did they put the hot food into the same bag as the ice cream, but they put the chili cheese dog into the bag on its end so all of the toppings dumped off and leaked into the bag. And to top it off they never gave me my recipt. This place is severely mismanaged and there is zero professional oversight as to what these employees are doing. What an embarrassment for rhe DQ corporation. Save your money (which they will steal from you anyway) and just go to Ritas!!! read more

Classic outdoor dairy queen, plenty of parking, some outdoor seating. Its in between coatesville and downingtown right across from the tech school so a decent location but not near any other stores really. Great for a car ride home! read more

Not good. Order was wrong and the consistency of the ice cream was too runny, not like normal DQ. We will not be visiting this one again.

This DQ is sub-par to other DQ's around. Portions small, Milkshakes too runny (not enough ice cream too much milk) and I wouldn't dare order any of the "food" items yikes. Always a line at drive thru because they move REAL slow. The owners seriously need to overhaul this place and see what the Guthriesville and Frazer locations do! read more

Back in the 1990's, this place was very well kept. The windows were routinely washed by a company, the owner swept the lot on a daily basis, and everything was pristine. The outdoor seating area has become a disgrace. The landscaping near the front is very sad. The place has become run down and the prices have soared. I worked there from age 14-16 and I remember the owner taking pride in the upkeep of this vintage building. The current owners need to step it up in several areas. read more

I was just at the dairy queen on Lincoln highway in Coatesville on January 1 2016 at 830 at night. I ordered a strawberry blizzard and had to wait 25 min to get my order. There was one gentleman in front of me and he ordered first. The two individuals behind the counter then proceeded to mess up his order 3 times. They charged him for the wrong items and couldn't seem to remember what he ordered. There were two workers and only one was preparing the food. The other male stood around and watched the female as she worked, laughing the entire time. Their customer services skills were unacceptable. They did not apologize to me or the gentleman in front of me for the very long wait. Nor did they apologize when they repeatedly messed up his order. On top of that four items on the menu were "sold out" and when I originally tried to order a smoothie I was told they were out of yogurt. I have never been one to complain and I have been coming to this dairy queen for 10+ years now. But no time have I ever been treated so rudely. I am very upset and felt it was very necessary to let you know about how ur employees are behaving. I would have rated this visit zero stars if I could have. I am very displeased read more