My first experience with Dallas Offroad was fantastic. The second time around I spoke with the Sales folks, but they never sent me an estimate and when I called, they never called me back. I guess they don't need my money. The good news, is there are plenty of companies in Dallas that do what they do. My $5000 went to another place and my vehicle looks awesome no thanks to Dallas Offroad. read more

Third time visiting Jeff, Steve, and the gang at Dallas Offroad. Every time is just as great an experience as the last! First visit was for new tires. The second visit was for a metal scraping sound I thought was something mechanical in my engine bay. After a few hours with it they diagnosed it - a loose skid plate bolt hahaha. No charge! Third visit for new upper control arms. Rides ten times better now! This shop specializes in Jeep Wranglers, but they have had no issue going above and beyond for my Grand Cherokee! read more

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I while back I wanted to find a Jeep Club to help pull my vehicle out of a place even a tow truck could not reach. I called a Jeep dealership who told me to call DallasOffRoad as they might know who to suggest to help. They chose to help me themselves, Jeff and Fil. They dropped what they were doing and they came right over with their Jeep. They pulled my vehicle out to where a tow truck could get to it. They were amazing!!! I felt so helpless until they made it look so easy. My thanks go to Jeff and Fil for their kindness. Now to readers out there, I write this not so you will expect them to pull your vehicle out of a problem spot, but so you will see what I experienced -- something harder to find these days: the blessing of their (good) character. read more

I came to Dallas Off-Road, because I had recently purchased my first Jeep, and someone told me these people and this establishment was the premier Jeep service professionals in the DFW Region. Unfortunately, over the eight months and $8000 worth of patronage that I spent at Dallas Off-Road, I personally witnessed and paid dearly for their gross negligence and damage to my property. On April 3, 2020, Jeff told me to stop by and have the differential fluid changed after having new Yukon Gears installed here earlier in the year. I showed up as instructed, and had the checkup performed. After getting my Jeep home some 30 miles away, I pull into my driveway and hop out of my Jeep to see a trail of fluid on my driveway. At that point, I looked under the Jeep and noticed that the drain plug on the differential cover was protruding significantly - we later found that it was not even hand-tight, and that fluid had dripped and blown all over the undercarriage of my Jeep during the 30 mile trek from the shop to my home. I called the shop and explained what was going on, and Mark asked me to email pictures of the situation. After doing so, and calling back, he responds, "Well, would you like me to send someone out to tighten the drain plug back for you?" I obviously declined the kind offer seeing as though my trust and confidence in these people had been completely lost as soon as I seen what was going on in my driveway and underneath my Jeep. New Yukon Gears ruined by the gross negligence of the installer due to a drain plug being left out? Check. Later in 2020, I had some work done at a highly reputable third-party service vendor with decades of quality service in Dallas. While my vehicle was at this third-party establishment, they needed to send my Jeep elsewhere to have a routine alignment and some simple suspension components replaced. Unbeknownst to me, the third-party vendor sent my Jeep to Dallas Off-Road as, apparently, they too, were under the impression that the people at Dallas off-Road were consummate professionals and absolute experts when it comes to anything having to do with a Jeep. Well, instead of using this opportunity as a chance to possibly make up for the damage they caused when they neglected to properly replace a differential drain plug months earlier, they instead decided to further damage my property by leaving my Jeep out in the rain overnight without the hardtop on it. Granted, the third-party vendor brought them my Jeep with the hardtop off, the employees at Dallas Off-Road never notified the vendor at the time they dropped the Jeep off that the top needed to be on. They never called the third-party vendor at any time to express that the hardtop would be necessary either. They never decided to simply throw a tarp over the exposed interior either. In fact, not only did they not secure my fully exposed Jeep in their garage overnight, but they decided to leave it outside overnight along with seven other Jeeps which just happened to all have their covers in place. Upon the third-party vendor visiting Dallas Off-Road to inquire about the neglect and resulting potential water damage to my aftermarket parts (DVD, speakers, subwoofers, cameras, etc.) - let alone my vehicle interior - the representatives of the third-party vendor were treated with complete indifference, disrespect, and a blatant lack of responsibility and accountability by the Dallas Off-Road staff. In fact, these experts and leaders of the Jeep community basically handed the keys over to the third-party vendor representative, and said, "If you don't like it, you're more than welcomed to take the Jeep elsewhere." Water damage to my Jeep and numerous electronic devices within due to it being left outside unsecured overnight during a thunderstorm? Check. I trusted these people with my Jeep because I thought they were consummate professionals who valued all customers and took pride in their quality of work. I was wrong. If you value your vehicles and your hard-earned money, take your patronage elsewhere, Folks. read more

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Jeff and Fil are great. Fixed my death wobble and helped level off my Jeep. They quick and do quality work. Only shop my Jeep goes to.

I took my 1991 YJ to Dallas off-road for a lift and two bumpers . About half way through the lift due to my Jeep being undercoated it was almost impossible to see but they found that the back part of my frame was rusted out to the point that it was lost... or so I though . Dallas off-road decides that they could fix it as they have some awesome fabricators there . End result is outstanding and much much stronger than it was out of the factory! I can't thank them enough for the effort and work that they put into my baby . There customer service is unmatched anywhere!!! I've been burn many times and they get that and worked with me and was transparent every step of the way . Thank you To Jeff and his bad ass team of fabricators and mechanics . Y'all did an awesome job and I'll be back with everything I need done ! read more

Dallas Offroad - Auto Repair Near Me - Dallas, Texas

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I sent an e-mail about a month ago asking them if they had the expertise to install a lift kit on a specific vehicle. I left my phone number. No e-mail or phone call from them. If a business leaves a way to contact them on their website, my expectation is they respond to the messages. read more

I wanted to wait a bit before reviewing to see how it drives and it's fantastic. The ride with a lift and oversized tires is as good or better than stock. Armed with my new 2.5" lift, new shocks, new wheels, Tailgate (to hold the big spare) and 35" AT tires I was ready to take on Bridgeport. I hooked up with a caravan, some of these guys had monster builds. I did not do everything they did but with their guidance I was shocked at how capable my Jeep had become. After the ride I mentioned that the lift was new and one of the guys there with a lot of mechanical experience said that a lot of little things can be missed in a big job like that. He got under it and just kept grunting approvals. Some kind of axel bleed line that can flood if not repositioned.. Check, they remounted it up high. Various other lines that can be vulnerable... Check again, all done. The guy said in admiration "Whoever installed this really knew what they were doing" Even though I had nothing to do with it I was still proud. One of the other drivers there noticed the Dallas Offroad sticker and said, "Of course it was done right" and pointed at the sticker. I feel like the price was more than fair and I am happy with it. Sure maybe I could have had a "build party" and installed it in someone's garage but... Every time you drive on the highway you are trusting it with your life. The crew at Dallas Offroad is not just paid for labor, they are paid for knowing how to do a job safe and correct the first time. Already saving up for the next mods. read more

If you're looking for an off-road shop you can trust with your rig, this is the place for you. Great deals and service, and they know their stuff. I've had them install new gears, bumpers, a full Rock Krawler lift and new tires all in the last two years. Best prices in town, and they always stand behind their work. read more

Dallas Offroad - Auto Repair Near Me - Dallas, Texas

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These guys are awesome! We will definitely do future business with them. Make a very serious note here: Do not get a Mopar lift! We did, from our dealership, and we had to bring it to these guys to fix. She drives like a dream now! They are very knowledgeable and timely. Thanks yall! read more

Took my Jeep in with an appointment for several things, but the powder coating wasn't going to match which I found out that day. Ok, annoying, but at least they didn't put it on like that. Took almost three weeks to get it redone and they accepted it as "pretty close." I hate it every time I see it so I have to have it all redone somewhere else. Their low standards are costing me about $600. They know I am having it redone and did not make any kind of offer to make it right. So although they say they can do anything, color matching is one thing they cannot do! read more

These guys really know Jeeps.. super friendly and attitude free!! I highly recommend Dallas Offroad to anyone looking to upgrade vehicle..

Not great value, but also not bad. Hourly rate was on the higher side for pretty straightforward and regular service. I personally get frustrated when I schedule service and bring a vehicle in at the time requested, but then it doesn't get touched for hours later. I'm sure I'll consider for future work, but will check a few other alternatives more closely before I do so. read more

Came in for a few simple mod installs before doing anything more complicated. Tailgate reinforcement and a simple tire installation and wheel rotation. Believe it or not both installs did not turn out well. Tailgate latch now catches, means the installers did not align the gate properly (on top of not cleaning the underside before installing). With the tire rotation they failed to move the center cap from the previous in use wheel to the new one. The shops lack of attention to detail makes me fear what they would miss on more vital modifications, I would look elsewhere to have any work done on my Jeep. read more

Got my Jeep lifted, new bigger tires and new front bumper with winch. The guys there were great! They helped me through the process and answered all my questions throughout the process. Highly recommend! read more

I called Dallas Offroad today and asked for a price on a spider shade since it's so hot in Texas! They called me back within an hour and had it in stock. This shop has always been super helpful when I've asked them questions on parts and labor. If you're looking for any off road parts or builds...Call them. They are the best in the DFW area and I always recommend them to any of my friends. Thank you Dallas Offroad for always helping me and guiding me the right direction! My jeep looks kick ass because of you! read more

BE CAREFUL! I came here at the beginning of Jan because my Jeep wasn't properly reading the temperatures and it was running cold and at first they couldn't really figure it out. They recommended a full on tune up, and thermometer change. Pick the car up a few days later, pay. Then get in my Jeep, check engine light still on. I got back inside and Jeff did not believe me. They go check it again and say oh now it's your egr. Ok cool they talk me into changing it with a FACTORY egr. Ok. Left it again. Get the Jeep back days later. Running ok. I noticed they didn't even put the new mileage sticker on my windshield since the oil change came with the tune up, then check engine light comes on again. At this time I called and told Jeff he said he would call me back. NEVER DID. I took it to my dealership, and they told me it's the thermostat and the egr. I said ok I should have warranty. They researched it, nothing, they pulled it out and said ITS NOT A FACTORY PART, THIS IS A CHINA PART! NOT MOPAR NOT MADE IN MEXICO LIKE OUR PARTS ARE. I called Jeff and got my refund back. But only for the egr. I couldn't believe they did this crap to me. They could literally lose their business license, so beware of every single thing. I spent almost a grand with both transactions from Dallas Offroad, and the Dealership was almost the same price. So just take your Jeep to the dealership with actual professionals who are certified. Their customer service was ok. They were nice but after all this I will say they're not organized at all, when I would call for updates it was "idk" "I'll check" "I can't see that on the system." Dallas Dodge On 635 is better, ask for Dusty Darrow ! read more

Wayne and team are honest, affordable, and do kick ass work. I will never take my F-250 anywhere else!

I have used them for a variety of services plenty times and I can't pat these guys on the back enough. I work hard for my Jeep and it's a point of pride for me. When I come here I know it's in good hands. They have never tried to up sell me and often I save money based on their knowledge and integrity. Finding a new shop can be daunting, but rest easy knowing Dallas Offroad exists. I love the shop, the guys, and the experience. As long as I live in DFW I will be a Dallas Offroad customer and that's a promise. read more

If your looking to do any upgrades to your jeep or truck, go here! Outstanding customer service and knowledge of everything with 4wd. They won't try to sell you anything will answer all your questions. They will price match anyone, even Amazon! Took my new JKU there for a 3.5" lift, wheels, and tires. Made multiple additions and changes. They were friendly and accommodating to all of it and they knocked it out of the park! Can't believe how good the jeep looks and drives. read more

Dallas Offroad - Auto Repair Near Me - Dallas, Texas

In short this company is extremely dishonest and unorganized I recently used this company for the second time. The first time was a little rocky due to being disorganized. They said they ordered my parts but they couldnt find them when they came in so they had to order them again. About a year later i decided to give them another shot since they are the sponsored "jeep club" of this group that i was in. I called to order some driveshafts and lug nuts. The first time i called, i spoke with the owner and gave him the measurments to the driveshafts i needed and asked him questions about the lugnuts i would need. He said he would put an order in and do the research on the lugs. He never called me back. My jeep at this point is on blocks waiting to be completed so it was a little annoying but i contributed it to them moving locations so i tried to be understanding. I call them back the next day and still no answer on the lugs but he did take my cc info and processed a payment. The manager also told me that they would be there in a week. It kinda sucked for me because that extra day he burned now put me into the later part of the following week. It came time for them to be in and of course i dont receive any calls or updates. I tried calling them and messaging them on facebook because they said its easier. No response. Finally i get the manager/owner to answer and he says that he will call and find out from the manufacturer where they are. He actually calls me back and says they dropped the ball and now it will be an additional 7 to 10 days. I had already spoke to the driveshafts company multiple times so i decided to give them a call and find out for myself. I spoke with the boss and he basically said that he remembered talking with me the week before but Dallas Offroad had never actually called and placed and order. He also told me that the owner had called him and basically said they had dropped the ball and needed my driveshafts asap. On top of it all, dallas offroad told the driveshaft shop that i never provided measurments and to cut the driveshafts to the average length which in my case wouldnt have worked. He was too chicken to call me back for the measurments because he knew that i would know that hes lying. Basically it would have added another 2 weeks to my build time. I called Jeff and was pretty irritated. He offered zero apology and took zero responsibility. He told me he would refund my money and he hung up the phone. He then called me back and asked which card i used. I then called the driveshaft shop and ended up saving $160 which jeff told me wouldnt be possible because they have the best prices. I definitely understand that people make mistakes but to flat out lie to your customers is ridiculous. I definitely wont be going back and the one star i rated this company is actually too high. Im sure after this posts, they will get their club to post some positive reviews but dont be surprised if the same thing happens to you. read more

Top notch shop. Friendly, knowledgeable, efficient. Although their space is a bit difficult to find, it is worth it. I would highly recommend to anyone wanting work done on their 4x4. read more

Outstanding experience at Dallas Off Road! Answered all of my questions, helped me pick the right gear and did an amazing job on my 4runner. I'll definitely be working with Dallas Off Road on the rest of my build. Customer For Life! read more

All I can say is WOW ! Jeff the owner and Wayne are the nicest and hardworking people I have ever met ! Long story short , I needed to have my big old 40" tires put on my wheels and new ball joints installed cause I was going out of town and wanted to take my Jeep . I knew it was a long shot but as soon as I dropped it off Wayne said " don't worry it will be done today" !! I was blown away ! Wayne and his staff stayed late to make sure my Jeep was done and BAM ! I was able to take my Jeep on our trip . Thank you SO much Dallas Offroad for doing such a great job ! read more