Husband loved this cigar shop, he got a few cigars and a nice Givenchy lighter here. We were…read moretreated very well here as well. There were back rooms for them to show my husband the "special" cigars. My husband is not a smoker by any means, but he collects cigars for special occasions and of course, he decides to buy it at one of the most expensive cities in Europe.

This has a good selection and decent prices (which is a lot, given that this is Switzerland) and is…read moreconveniently near some great outdoor restaurants and cafes, should you decide to immediately enjoy your purchase.

Visited the store in early July 2024. Very limited selection of Cuban cigars, nothing more than any…read moreother store in say Vienna, Munich or Frankfurt. All statements about the exclusivity of this store, its owner, and available cigars is just some internet hype. I considered getting a box of H. Upmann, but I had doubts about how these cigars have been stored and decided just get one to try first before I commit. I am so glad because this saved me a huge disappointment later. The cigar was dry and tasted very stale. The store owner didn't contribute to this mediocre experience by making me feel as nuisance. Save yourself a trouble, visit the similar stores in Munich or Vienna. Better selections and way better customer service.

Amazing selection, and amazing vibe. The main guy there has photos of him and Castro. He knows…read morehis stuff and super friendly. Will always go There when I'm in Zurich

Can't find an appropriate airmail envelope at the post office? That was my experience this morning…read moreat both my local post and the main post office around the corner from the Stadthaus. Fortunately, I remembered this fab, four-story, paper goods-and-more-store was just a few blocks away from where I was and went straight there. As usual, I was greeted immediately upon entering the shop and took notice of how the employees seemed ready to jump in and help could I not manage to find my way to the parcels and packaging area. Zumstein is very well 'signed', so one needn't wander aimlessly from floor to floor looking for that one special item unless one really wants to do so. I've done that, too, and it's sort of a magically journey through office supplies, art supplies, and mailing supplies (they also have a parcel service, but I didn't get the specifics on it). As has already been mentioned in other posts, the employees are professional and helpful. I usually feel very well taken care of when I'm in Zumstein. This place is a must-visit for anyone who needs to post an item, write a letter, make a bit of art and then some.