If I could select a rating below one star I would. Rick Brown and his son Dan are the most unprofessional cabinet makers I have ever met. We had a small kitchen remodel that should have taken one week to complete and due to their incompetence and poor workmanship it took us 6 months to get our kitchen back in order.
Examples:
We asked for 37 inch counter tops and no subtop and they made 36 inch cabinets and gave us a subtop.
Eight inch error in measuring our cabinets under the sink, causing an 8 inch error in our counter top measurement.
Measuring cabinet doors wrong twice--same doors!
Screw coming out multiple cabinet faces which they claimed was "standard" and thought I was a bitch for mentioning. If I wanted to buy cheap cabinets I would go to home depot.
Gifting us banister railings because they were 10 days off schedule and then claiming it was a "freebie"
Not taking responsibility for defective workmanship; not completing job on agreed upon time
Showing up for work at 10 am and leaving at 2 pm. Who has workdays like that? Just finish the job.
Refusal to meet with us and the project manager or leaving right before the project manager showed up.
They also like to blame others for their mistakes and got mad when I had another cabinet maker look at the work they did.
In the end we had to have someone else finish the job because I didn't want them in my home again.
I am happy to supply pictures if you need proof that this is not bullshit. read more
45 years doing this work and ran into the first contractor be ware customer. Told me how they hated the roofer then the window deal that one put them over the edge and at the end we were to blame..I am glad I am retired from this business. Might I add they are enjoying their new kitchen read more