Danhauers has been our drugstore for years. There is a new owner but continued good service and nice team of people continuing the tradition of home town pharmacy feel. They do deliver and the delivery person is very kind. read more

Have only good things to say about Danhauer drugs in Owensboro. Since switching I have found prompt and reliable service and friendly people. The free delivery can be a blessing when I am sick or just busy. I take a lot of medication and have breathing supplies monthly. Have not had any issues to date. Very satisfied. read more

If I could give this establishment 0 stars I definitely would. They don't give a crap about their patients or their needs. This place is a joke all the way up to its owner. He probably the most unprofessional "owner" I have ever came in contact with. I started my cpap journey in September. After reaching out to this place more then twice in a 1 week period leaving messages to get a returned call to schedule my appt for a mask fitting. It took over a month to get a returned call from them. I get my appt scheduled and they try 1cpap mask on me. The send me home with the 1 mask they tried on me. The mask caused complications. So I returned to them telling them this didn't work, can they try to fit me with another. The billing specialist gets me 2 masks to try on by just holding them to my face and says those fit they should work. Turns out a therapist is supposed to be fitting the mask in an appt setting not the billing specialist as she is not qualified to make recommendations. She sends me home with 2 masks she assumed would work in her opinion bc apparently they are a qaulifed now to make those decisions. At this point I have asked to go through and appt with a therapist twice and had to deal with mikayla the billing specialist. Those masks she gave me did not work they leak awful so I go in and tell her they don't work I ask for another appt with a therapist and again mikayla the billing specialist gives me a mask that she think fits fine with out ever hooking me to a machine, To see if it leaks or what have you. I continue to call and go in for 2 weeks and she doesn't return my calls or voicemail, when she speaks to me on the phone and in person each encounter is extremely rude. She talks down to me like I'm dumb. So I ask my plum doctor to transfer my care king's can't take me till February due to a compliance issue. So as a last resort I ask for a manager. I go In to speak with Jeff Danhaur whom I presume is the owner of this establishment and he has an attitude like I'm wasting his time from the beginning of the conversation throwing his hands up at me and shrugging he shoulder at me with a smirk on his face. He was extremely arrogant and spoke down to me so I now understand where his employees get it from. I told him I was a patient through the cpap department and he looked at me like I was ignorant. And I was explaining to him what my experience had been like he goes on to tell me they have went above and beyond for me and I asked him what part was above and beyond not returning my calls, them being rude to me, them literally laughing at me while I'm speaking to them? Which part? He said the part where we've given u 4 masks which is 2more then we give people. I guess he was speaking of the 3 that were improperly fit by the billing specialist mikayla. I guess that's what he calls above and beyond. I said I no longer wanted to be patient he said that's fine with me go to somewhere but they'll do the same exact thing. I'd be more then happy to release u. I said theres a compliance agreement with ins that prevents them from taking me till February. He said well idk what to tell u I guess tuff it out till February. I said i just want an appt with the appropriate person to fit me properly he said I'll pay for a therapist to be here but I won't give u another mask you'll be paying out of pocket I said your not going to send it to my ins. He's said u can pay for a mask. So he basically refused to bill my insurance and told me to "tuff out" my issues until February. With improperly fitting masks provided by someone who was not legally able to recommend one to begin with. I'd love to call this man every name in the book but that will get me no where, as this post will get me no where, as did my conversation with the owner. So I'm making this post for other clients awareness. DO NOT GO TO THIS ESTABLISHMENT. don't waste your time. They don't care about your needs they don't provide good care. Hell I people who have ordered cpap supplies and never received them. Just go to King Drug as I should have from the very beginning. read more

I walked in and employees seen me but never said anything like we will be with you shortly. After a couple minutes someone asked if she could help me. I told her I was there to pick up something for someone. I had a question about the items I picked up and she gave me a vague answer which didn't answer my question fully so I asked about one of the items she gave me a nice voice and walked off. very unfriendly. read more

There are no words in the entire English language strong enough to describe how horrible the service is. I was sent by my PC as they have several patience. I was not aware of the sheer headache that would prepare me for what was to come. Medications were late. Delays and lack to contact. Two or three sent at a time the major medications took until 1/19/24 to get they were due 1/2/24. An order for C-pap and told it could be 6 months until seen. Had that sent to Kings Drug and had my machine in a week. The therapist assured me there is no shortage as Danhauer said there was. The head pharmacist is rude and belligerent, the older lady is incompetent and needs to dig the wad out of her. The dates are never right when they are to be delivered. I was home all day 3/15/23 not once heard anything to notify someone was at the door. At 4 pm found a tag on door of attempted delivery. Called them and was told that medications were there but no one answered. I am on certain medications that cannot be skipped, they do not care and will cover for their lazy driver. Truly disgusting a company that was at one time good. After this Danhauer took over, clearly his work ethic being in the blood to work this career is not his calling. He should really quit and let those that have a passion for it take the place. read more

I have a client who was hospitalized and the hospital sent Danhauer's the script to be filled. Family picked up the medicine and the male employee told them that they are NOT a backup pharmacy and they would never fill medicine for this person ever again. Nobody intended for this pharmacy to be a "backup pharmacy" but this guy apparently thought otherwise. I know of 3 people including another pharmacy who called them, and all 3 people said the same thing about this guy...he was very rude and refused to help them get what they needed, and he behaved like a child throwing a tantrum. Just for kicks, I read their welcome statement from their website: "committed to providing the highest quality health care services to its customers in a friendly, knowledgeable, and cost effective manner" and "Service is the cornerstone that Grandad laid in 1904 and the entire staff tries daily to live up to the standards he initiated at that time." This guy definitely DID NOT live up to these standards and shouldn't even be a customer-facing employee. If there was a negative star option, I would give it. read more

Was a customer for over 20 years. Only found out about a product recall that concerned me because I overheard the respiratory therapist speaking on the phone to another patient. They are literally choosing to let patients assume a possible cancer risk, without telling them. They may have been the best in town at one time...NOT ANYMORE...I wouldn't trust them with a stray dog's care now. read more