I called with a tiny problem but an approaching deadline: replace some ancient copper pipe before…read morewe move away. Other places wanted to put off even an inspection until after our move. M & S got someone on site the same day. And not only did he give a good estimate, he went back and got the parts and did the repair. Same day. Thanks for your help!

at first this company seems professional, but the quality of the work and the fact that they do not…read morewarranty at work makes it just a money pin after five times of deal dealing with the same issue they have refused warranty. The part was not even a month old. I recommend you don't do business with these people.

It's rare these days to find a company that goes the distance, no matter how far that distance may…read morebe, not only to meet but to exceed a HIGH STANDARD of service. Mid Mountain Heating and Air, is just such a company. Their professionalism and courtesy inside your home would warrant an invitation to Thanksgiving dinner and their technical skillsets are, no doubt, the best in the industry. From the front desk, to the their well educated and trained individual technicians, to the owner of the company, you feel as though your job is the most important one they have. I rarely right reviews but after Mid Mountain recently went beyond the call to research and resolve a complex issue, I had no choice but to write a five star review and would give them ten stars if that were an option. You can't go wrong with this company. They are the best in the business. T. Finn

My family has used this company on more than one occasion. Most significant was the replacement of…read morea gas furnace with an electric one in 2015. It was not the easiest job, but it was done in a professional, timely manner and for a reasonable price. I now live in another state and this is my second home. I have called HCE to request work at this residence in my absence. Workers have always been trustworthy and services are completed as promised. I recommend HCE as a reliable company for any electrical needs.

Very pleased with my electric furnace. They installed it so it will work with my existing heat…read morepump. Three guys came to install it. Very nice and professional. They didn't get up in my personal business. They set the system up just the way Kevin Perry said they would. I've had other service people (at other companies) run their mouths about politics and religion. Not these guys. Do your job and leave the personal opinions at home! Thank you--job WELL DONE.

Absolutely abysmal! Does not guarantee his work! Never found leak and explained to my wife that…read morepeople were snorting Freon! Go with a competent company that will not give you ridiculous claims and scam you for Freon!

I bought a home in 2023 that had a American Standard condensing…read morefurnace in a conventional split system. It had an older setback thermostat everything else was new. I had ir serviced by Collins HVAC by a technician that was not the owner. A year later I had a different Service tech from Bristol VA change out that old thermostat. While he was there I asked him to check out our furnace. He told me that whomever serviced it didn't recognize a condensing furnace with a secondary heat exchanger! He said for that reason it wasn't plumbed as to the cold air intake and moisture laden exhaust gases both of which exit from pipes that pass through the homes foundation wall. I should point out that the service tech from Bristol was the owner and was authorized to service American Standard\Trane heating /cooling equipment. I Am now using that the tech from Bristol fool me once, shame on you; fool me twice, shame on me.

I am absolutely appalled by the lady that left a terrible review on this company. Not only is this…read morecompany veteran owned , the owner is a disabled Veteran. He employs nothing but the best. I have known this bunch for years and they would never rip anyone off. If truth be known it's a competitor that's mad the new kid is on the block and they are killing it with their quality of work and prices so they drop a fake review . Check them out on fb, they are absolutely booming with work and they do great work if I might add. The name of the lady leaving a bad review says it all. Nice try Karen. These guys did a full kitchen and bathroom remodel for me. Saved me thousands and thousands of dollars. Call 276-639-3194. Let them know Kyle sent you and they will give you a 25% discount. Your welcome

The best in the business. There isn't much these guys can't do. Built me a 20x60 foot deck. We…read moreabsolutely love it. They do some of the best work I've ever seen. They take pride in what they do and In their work it shows. All the workers were very professional and very talented. When you hire these guys you're getting the best. They most definitely have a customer here for life. 10 out of 10.

HIGHLY RECOMMEND! From the first initial phone call you can tell that they care about their…read morecustomers. My experience with Collins has been a 10/10 from the moment I inquired about a water softener. They are clear about their pricing and you really do get an amazing deal. Their water softener is made in the USA. They scheduled installation quickly. Our technician, Austin, is the absolute best. He is so knowledgeable and takes the time to explain everything. His work is wonderful. We have an older home with outdated plumbing and he worked his magic! We can already tell a difference with our water. We are so happy that we found Collins Water!

We had a water pipe bust last winter, and Brad and his crew came in and did a terrific job for us…read more They were quick and precise, and did an incredible job communicating throughout the whole process. He helped us get our floors dried and saved us from what could've been an even worse situation. Fortitude is definitely the company to call if you are need of any type of restoration or construction. Highly recommend doing business with them.

They contacted me the same day and were very helpful. I give this company five starsread more

Brad was awesome. Brad was prompt and responsive. He worked on a rental unit I own. Since I do not…read morelive in the area he was sure to give me daily up dates and send photos. He did flooring to plumbing. He was honest and dependable. I would highly recommend him for any of your needs. If I am ever in need of any repairs, he will be my only phone call. Thank you Brad.