They did an amazing job repairing my shoes. You have to pay for the craftsmanship. I did receive my…read moreorder in a timely manner.

Great service Excellent work…read moreI came in to have my boot heels replaced Luis was so kind to take care of me while I waited, so no return trip would be needed I will recommend to everyone I know!!

This old man destroyed my shoes. I just got these Ferragamo shoes and they are about a month old…read moreand he made them look older, with dark lines and more scuffed up.

Bring stuff here if you're scared you'll maybe have to throw it away. They'll mess it up so bad you…read morewon't have to decide any longer.

1. Quality - Our recent visit was when a few of us brought pants over for alterations. They get the…read morejob done each time. I've first discovered this place through Macy's Men departmental store. I've been going here for 10 years now. I've never had any bad alteration experiences. 2. Service - An elderly Korean couple works here. They're both friendly and nice. The man does shoe repair, and she does all the alterations. 3. Price - Not bad, it's average. They charge $10/pants. 4. Timing - They typically tell us to come back a week from off date, so whenever we go back, everything's ready just as they said. Can't be any happier. I'm sure if you need something faster, they can do it. I just never set the time. 5. Location - very convenient. This place is inside the mall, right outside JCPenny.

I have been going to this service for over 20 years. I moved away from the area, but am going…read moreback to give my shoes for repair. I couldn't find anyone else who would give such service, the owners are honest and fair in their pricing and provide excellent service.

Took in my turtle boots and after talking to the owner and feeling comfortable about leaving them…read morebecause not everyone knows how to treat turtle but he did a really great job. Anyone who knows about turtle boots knows that I have had these boots for a very long time. Also very reasonably priced.

Jesse's boots lost my boots and it took months for them to finally tell me that they were lost ! I…read morerepeated spoke with employees who would tell me what day to return and talk to Jesse. Jesse would never show up ! I had to call the police from the FM 1960 store before they got his wife on the phone who took care of everything. She Zelled me the money that I had paid for a previous order. I had been waiting on a custom belt for two years !

Great service. Repaired heels on both shoes. Nice work &…read morevery respectful owner. Will continue using this business for keeping all my shoes looking new.

Took in my Miu Miu shoes to repair the heels. Got my shoes back the next day. Friendly staff,…read morereliable and reasonably priced.

Over the years I've taken multiple items including shoes, belts, and even my purse to Houston…read moreQuality Shoe Repair. They are incredibly knowledgeable about various brands including some considered "bespoke" or rare. Each time, they fix everything perfectly, and I leave with a practically new item. I'll continue to bring my best leather items and wouldn't even think of going elsewhere!

I paid almost $200, and waited for a year for these to be fixed. I needed the sole completely…read morereplaced. These were my grandmas vintage boots, extremely expensive and real. After asking them to fix the cosmetic damage- they made- this is what they gave me all that money and time later saying it was a "difficult job." But still took the money after damaging my shoes for a job they obviously weren't capable of instead of being upfront that they wouldn't be able to.

I normally go to Bootbarn and they just showed me where the work boots were and left and when I had…read morequestions they weren't very knowledgeable. I went to Redwing and the gentleman helped me promptly, took a pressure, foot test and measured my foot. He showed me all the features and answered all of my questions, I was more then happy with my service. Everyone there was friendly and helpful. It felt great walking out of there spending $400!

My company uses "Red wing" for us to get work shoe. It is good place. Clean and organized, good…read morevariety of shoes. I have been buying shoes from this location for 4 years. This time salesmen was little annoying, I guess customer don't ask to try too many shoes.

JR did a great job on my prada cups and brought them back to life ! repainted the chipped patent…read moreleather and glossed ! also expanded the toe box !!

straight shooters, no haggling and great work. My work boots are repaired before the wife made me…read morebuy a new pair! highly recommended.