I had to wait 4 Full Months to get my A/C motor replaced. Every time I called, the Horribly Condescending receptionist made Me feel bad for even Asking When they might come! She said that there were people without air and that I still had air and if it went out before they they could come that I could go to My Mother's house!! She said this for 4 Full Months! How is it even Possible that Everyone else was without Air for 4 Full Months??? The so called Manager was just as Bad. He promised to come out on 2 different occasions and they never did! The technician, Greg, finally came After 4 Full Months and he apologized and said that he thought it had been taken care of way before now. He was very nice and he deserves a Raise and the Office People Need to be Retrained or Fired!! WORST Customer Service EVER!!!!! I would NEVER use them again and I would Definitely NEVER recommend them to Anyone; read more