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    Darlington Railway Station

    4.1 (9 reviews)

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    1 AB Taxis

    1 AB Taxis

    1.4(5 reviews)
    0.8 mi

    This is the second horrendous experience we've had with 1AB Taxis. We pre booked two taxis several…read moreweeks ago for a family get together. We have a young baby and needed to guarantee we could get home. We were ready for collection, waiting on the doorstep. At our arranged time the phone rang once and hung up but no sign of either taxi on the street. We waited and waited. After 15 minutes we rang the 1AB to be told that WE were no shows and that there were no available taxis until nearly 3am and hung up on us. We called up to explain that we had a young baby and could not possibly wait until 3am and asked them to investigate what had happened to both drivers as we had booked two taxis. I was placed on hold and after a minute they hung up. After that they stopped answering any of our calls. We were left stranded on a freezing December night by this company who clearly were prioritising shorter journeys and profit over the welfare of its customers. We will never use these again.

    Very unhappy. Going to Great North Run so booked Taxi for 7.30 to get the 7.55 from Darlington. The…read moretaxi didn't turn up until 7.45 so we missed the train and as a consequence had to stand in the next train all the way to Newcastle. Instead of apologising and offering to help in any way the driver blamed the company and said it wasn't his fault. The least he should have done is a) apologised unreservedly and b) waived his fare or c) taken us to Newcastle. Note to file: if a taxi is booked for 7.30 that means 7.30.

    Darlington Railway Station - trainstations - Updated July 2026

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