I called Emel's tree service because I went to high school with a member of the family, I totally trusted them to give me a fair price, and do a good job. I think the work they did on my trees was fine, they really opened up our water view, as I asked. I am not happy with the customer service I received. They people they sent to do the work on my property drove into my yard, a very wet yard, and got stuck...they totally tore up my yard, cut large chunks out of my apple tree to free themselves, and slid into one of my underground sprinklers in the process. After I called to report this mess, someone named Eric went out to look at the damage, he called me to say that it wasn't that bad, that it wasn't as if my yard were a "Golf Course Quality" lawn, and said that he would throw down some peat. I was really offended by his lack of interest in offering good customer service, I called the office, they told me that Patrick would contact me and go out to look at the damage. Patrick never called me, no one called me, no one cared about the mess...once they received my money, they were done with me. The worst part of this entire thing is that I explained when I first called, my parents are recently deceased, I am in charge of selling their house and property, the house and property where I grew up, the property my dad spent 45 years working on to make it beautiful....they just didn't care about any of that....they only cared about the dollars. Please don't use this company, they don't need customers...at least that's the way they treated me. read more

We've had Darrel Emel's Tree Service come to our house on two different occasions. Without hesitation, they driven from Silverdale to University Place for estimates twice and to do work twice! The first was to remove a downed tree from a neighbors lot that fell into our yard and did a little damage to our garage and gutters. Patrick and another gentleman, whom, unfortunately, I don't remember his name, came to our house and removed all the debris, also trimmed back another tree that was leaning and looked as if it would eventually fall. They also cut the limbs and stacked them for us to use for firewood! They were very professional, also very personable. For that reason, we did not hesitate to have them do pruning for us. Jordan was in charge, along with Dan and Kevin. These guys went beyond what you would expect the average tree service to do! On a very large cherry tree, our 6 year old granddaughter has a rope with her swing hanging from one of the branches. Jordan made sure, but doing various trims on it, that the branch was very safe and secure for her for years to come! All three of the guys were very meticulous in their work. When I thought they were just about done and putting things away, I saw Jordan looking up at a few branches, took his supplies back out and trimmed more until it was to his satisfaction. I really cannot express enough how great Darrel Emel's Tree Service is. Would and will absolutely use them again and recommend them to everyone! You will not be disappointed!! read more

I contacted Darrel Emel's Tree Service regarding the removal of a maple that was close to power and phone lines. The front office staff were excellent. They kept in contact with me start to finish. Their customer service from front office through work crew was above and beyond. Patrick and his crew arrived on time for the job. They were professional, friendly, courteous, knowledgeable and very well equipped. Once they determined the placement of the crane for the removal, the team got right to work. An amazing operation to watch as the tree was sectioned, craned out and then the dance with other trees, utility lines and between and over my house! It was impressive. The job was scheduled for 2 days but only took 1. Patrick communicated with me every step of the way. He addressed my many questions and concerns. They left the worksite better than they found it. I will not hesitate to use Darrel Emel's Tree Service again. Dee J read more

Darrel Emel's Tree Service was recommended to us a couple of years ago when we needed an 85-foot fir that had split in 2 places taken down. I was awestruck at the finesse and skill the crew (including Jordan) demonstrated. It was a logistical ballet of tree climbing, chain saws and crane. Once again, we were in need of removing a dead tree, so it was a no-brainer to call Darrel Emel's. Today I was treated to another choreographed performance of skill and dexterity by Jordan, the maestro of the bucket, and Dan, his helper extraordinaire. I really hope Darrel Emel's Tree Service doesn't go out of business until I run out of trees! They are professional, fast, thorough, highly skilled, friendly, and super nice folks, too!!!!! A+++++ read more

Don G. We had Darrel Emel's Tree Service do two huge projects of tree removal for us, and not only were the guys efficient, knowledgeable and friendly, they totally cleaned up after themselves - down to raking and gathering up every piece of branch that fell. We couldn't have been more pleased with their work! We would highly recommend them for any job - large or small. They were super! read more

The Tracyton Community Library hired Darrel Emel's Tree Service to take down the lights and star from the Tracyton Community Tree. They arrived on time and did a great job moving around the nearby power lines and getting the lights down from the 100+ foot tree. In a great show of community spirit their labor and crane use was donated. They were a credit to the company. read more

We've been using Darrel Emel's crew for years, and they are the best, most professional team in the area. Recently, we joined with our neighbors to have a number of trees cut down to improve our view. We weren't disappointed. They were efficient, courteous, and did a great job. I highly recommend these guys! read more

Darrel's crew has just spent the past week taking down huge maple trees that were over power lines and our drain field. The crew was fantastic, polite, efficient, and worth every penny spent. When they left the work site it was very clean. I would highly recommend their service to anyone - you can't go wrong!. read more

We had Pat & his crew here for a full day of tree trimming & removal on our Hood Canal property. Amazing team! This is the 3rd time we've used them & all 3 times we have been totally satisfied. They are professional, hard working and never leave anything for us to clean up after. Highly recommend. read more