Laurie and Lani with very helpful. They answered my request quickly and professionally. Other…read moreinsurance companies (on the island) would not work with me on a short term plan. I was able to get an affordable short term plan with Garden Island within minutes. Thank you both!

Great people who care about their community. Honest and caring and have always treated my family…read morewith warmth and respect. They will also go the extra mile or marathon to help with insurance needs.

Like a good neighbor, State Farm is there...my ass. They are not there. They are too busy…read morespending money on dumbasses like Travis Kelsey and Patrick Mahomes to promote the business. I had been with State Farm for 35 years. What a mistake. When I became a victim and was vandalized they were a NIGHTMARE to work with. I will be writing letters to the inept board of directors. Don't be fooled with these dumbasses and get sucked in. Progressive is a much, much better choice for your insurance needs.

Easy to reach and to work with. Good business insurance policies and friendly staff make this State…read moreFarm Insurance Agency my first choice. Thank you for your dedication to good and quick service.

Great agent got me quote in minutes n answered all my stupid questions. Very knowledgeable and…read morequickly returned my call

I was really impressed by the service provided by agent Mike Martinez yesterday when I was rear…read moreended by a tourist in kapaa town traffic. He went above and beyond to help me, leaving his office in the middle of a busy Monday to be there at the scene of the accident and personally deliver my proof of insurance (which I had somehow been driving without). After the accident he even called the responsible party's insurance to follow up on the other driver's claim so that I wouldn't have to stress about it. He made me feel safe, important, and protected. Just what an insurance agent SHOULD do. I highly recommend mike and his staff for any insurance needs. Like a good neighbor, Mike was right there!

I've been doing business with Skip and his agents for decades. They have never failed me, they…read moretreat me great, and there's a bit of candy. Highly recommend them.

Years ago I switched to Skip Koenig's office from another State Farm agent due for poor customer…read moreservice. I have been with this office for years until I had to leave off-island for a few years. Fortunately, I have blessed the ability to return and I knew just who to contact for my auto coverage. I have always received quick responsiveness and quality service. I highly recommend Mr. Koenig and his staff to take care of my insurance needs. Mahalo nui loa!!

Yikes! Run from this insurance place. They started insurance in my name that I didn't authorize. I…read morecalled immediately to question this policy but they refused to listen and forced me to pay 2 months premium on a home and auto policy even though I already had coverage through another service. I offered to send them the proof of coverage but they declined. Pay the bill or go to collections. My credit is worth more to me than the $250 bill. These guys are crooks! Stay away.

You won't get better genuine service from another branch and State Farm has always been good to me…read moresince moving from WA state. Glad that this location is here in MI, and they do exactly what they say--give the best service and rates. Adam smith and his staff are absolutely the best in this state. Hope they stay around forever!

Worst experience I've ever had with an insurance professional…read more I was quoted one price, gave the payment, but when the paperwork was presented, the price was higher. No issues, I canceled less than 24 hours after, but agent would not cancel my policy! He kept trying to convince me to go with State Farm. It has been TWO MONTHS! I am still receiving bills and I have no refund ! Nightmare is an understatement. Do not use.