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    Darren S O'Neill, MD

    5.0 (3 reviews)
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    Hartford Healthcare Medical Group

    Hartford Healthcare Medical Group

    1.0(3 reviews)
    1.6 mi

    I have been a patient in the enfield office for over thirty-five years. This place has gone…read moreDOWNHILL so bad, over the last few years. No one answers the phone, because all calls are routed to a central switchboard so they save money. Its B.S. they care about their bottom line, screw the patients. I tried calling to see what time my appointment was. After about an HOUR on the phone waiting for someone to answer, I drove to the office to find out my appointment time. The so-called office manager DIANE. I tried to see her and they said she was in a meeting, with who? All the people who are suppose to answer PHONES. I' m leaving soon-Good Luck. Anywhere but here .

    Do not recommend. Ever since Dr O'Brien retired, this place has gone to pot. For the first few…read moreyear, there were different doctors there every time I'd visit. Dr. Madoodi seems to have settled in there and she has a terrible bedside manner. I had my annual physical recently and, despite filling out their paperwork stating that I wanted only what was covered by my insurance coverage, I received a rather large lab bill for blood work not covered. The doctor does not discuss what tests are being performed by the lab until after your appointment. I called the doctors office after talking with the insurance company and the lab and she was supposed to follow up with them a month ago and today I got a reminder from the lab that I owe still owe the lab the same amount of money. Mostly I'm disappointed with the way the doctor treats you when you are in the office. She only cares about her agenda and does not try to understand her patients. I'll be looking for a new provider.

    Darren S O'Neill, MD - internalmed - Updated June 2026

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